NEENA BHASKAR

* **** **** ****, #**-***, Singapore 330009

Phone: - +65 9008 1891

Email address: ac1i5s@r.postjobfree.com

PROFILE:

• Accomplished, result-oriented professional with 10+ years of experience in Human Resource function, HR System Implementation, Corporate Social Responsibility and Employee Engagement.

• Key Strengths: HR Business Partnering, Process Consulting, Stakeholder Management, Change Management, Conflict Resolution, People Management. WORK EXPERIENCE:

MUNDIPHARMA PTE LTD. - HR Manager, Asia Pacific, Middle East, Africa and Latin America June 2014 till December 2015

• Stakeholder Management: Manage multiple stakeholders, Business, Finance, Global Mobility Team, other country HR teams and employees for various HR/Employee initiatives and talent management processes.

• Business Partnering: Managing Singapore HR across employee life-cycle from hiring, performance management, talent development, coaching to compensation and benefits.

• Compensation Management: Compensation analysis based on market data and internal study which includes pay correction, increment and pay review decision making. Payroll management for regional office.

• Talent Acquisition: Recruitment and selection process managed successfully for Associate Director, Sr. Manager, Manager and Associate Manager levels which includes referrals and direct sourcing candidates.

• Workday HR System Project Lead: Led the implementation of Workday HR system for Mundipharma Emerging markets (Asia Pacific, Middle East, Africa and Latin America) across 25 countries and 5 modules. Key activities included: Vendor Evaluation, Gap Analysis, Commercial Negotiation, Scoping, Project Management, Change Management, Functional Consulting, Training Aids creation and Post-go live transition process

• Change Management Lead for new HR system implementation – Workday for all markets for 25 countries (Asia Pacific, Middle East, Africa and Latin America) which included communication plans, collaterals, executive communication, awareness workshops etc.

• Talent Management: Managed the performance management process for the regional office as well as guide the country HR teams on the process expectations, outcomes, timelines etc.

• Learning & Development: Led the Management Development Program for Managers and Non- Managers. Also responsible for online learning module and bite sized gamification approaches. Led and designed the E-Learning module on Performance Management for markets (Asia Pacific, Middle East, Africa and Latin America) in collaboration with a US based firm.

• Global Mobility: Managed the secondment, global transfers and promotion process for the regional office which included assessments, stakeholder feedback, business discussions, relocation management etc.

EXPERIAN SINGAPORE PTE LTD. - HR Generalist – Asia Pacific July 2010 till March 2013

• Local legislations: Familiar with the local legislations and employment laws. Work in tandem with the government agencies such as MOM, CPF Board, IDA, IRAS to resolve any labour or business matters. Good understanding of various training grants provided by the government and working with WDA, SPRING, WSQ for employee related training benefits.

• Recruiting: Develop strategic plans in line with business objectives to find the right fitment by deploying various channels for cost effective hiring. Coordination of candidates searches, liaison with recruitment media/agencies and department heads in recruitment activities.

• Rollout awareness workshops for hiring managers on ‘effective hiring’

• Business Partnering: advise and engage management on HR policies and matters, recommend appropriate actions and decisions in line with the company’s strategic objectives.

• Working alongside the business in designing training programs for the staff by leveraging on the data obtained from the performance appraisal process and 360-degree feedback system.

• Employee relations: Responsible for employee-employer relations including working on staff issues, grievances, exit process, disciplinary and counselling matters.

• Engage employees in the HR strategy and increase the visibility of HR department.

• HR Operations: Maintain record and analyse statistical reports concerning personnel-related data such as hires, transfers, performance appraisal and absenteeism rates so as to identify and determine causes on personnel practices and policies.

• Developing and managing various HR related reports such as Headcount report, Training report, FTE report, Payroll report etc.

• Vendor management on all HR related benefits such as medical insurance claims, negotiate premiums for services, assessing right vendors

GENESYS WORLDWIDE– Global Training Support, ASEAN

May 2009 till March 2010

• Liaising and managing customers for their training needs and business

• Acting as the SPOC for ASEAN prospects who have training/sales requirements

• Working on the marketing tools for supporting Genesys training curriculums and to promote schedule trainings after analysing customer training needs

• Logistic management – onsite and offsite across ASEAN region (Singapore, Thailand, Kuala Lumpur, Australia)

• Global Support - Support other regions JAPAC, NALA, EMEA, Asean for all trainings with a team of coordinators and faculties worldwide

• Generate and analyse global evaluation reports and provide feedback thereafter FIRST EUROPA GLOBAL TECHNOLOGY SERVICES Pvt. Ltd. – Manager, HR & Training August 2007 till April 2009

• Head of HR & Training managing a team of 6 providing Soft Skills, Behavioural, Sales & Leadership training and HR support to the businesses

• Employee Relations, Employee Engagement, HR Consulting

• MIS & Internal Communications

• HR Operations

• Payroll & Compensation Management

• Talent & Performance Management for the head office

• Project Management

• Talent Acquisition

HEROITES, Hero Management Services Ltd. - Assistant Manager- HR & Training September 2001 till August 2007

• Responsible for projects and consultative matters around Employee Engagement, Employee Retention, Disciplinary matters

• Talent Acquisition and Performance Management

• New Hire orientation and functional reporting

• Handling a team of 15 trainers catering to process and behavioural training needs of the organisation in liaison with one of the partners – Affiliated Computer Services – a Xerox company

• Job scope included – Process Transitioning, Client Management, Vetting of SOPs and Nesting period benchmarking

• Functional and Management review reports

• Co-ordinating with various heads/managers to ensure timely performance appraisals

• Responsible for developing and managing an efficient employee feedback and counselling system through various channels

• Point of contact for all Compliance (ISO) and Client Audits for the department

• Conduct internal audits for various departments to check for documentation and implementation of various tasks detailed in their process definition as per ISO ACHIEVEMENTS

• Functional lead for the implementation of the HRIS system project for 25 countries (Asia Pacific, Middle East, Africa and Latin America) for 5 modules (Employee & Manager Self Service, Compensation, Recruiting, Talent Review, Performance Management)

• Played a key role in bagging the first ever HR award in the arena of Corporate Social Responsibility for Experian in the Asia Pacific region from one of the leading HR institutes in Singapore – Singapore Human Resource Institute – Year of 2012.

• Successfully rolled out the first regional online induction program for Experian Asia Pacific.

• Successful progression from an Individual Contributor to a Team Leader and then to a Manager in a time span of approximately 6 years. (2001 to 2007)

• Was part of the team which helped in getting the organisation its ISO 9001:2000, BS: 7799 and BS: 27001 certifications for HeroBPO, Hero Management Services Ltd. (2005 to 2007) TRAININGS ATTENDED

• Management Development Program (MDP), Train the Trainer by Korn Ferry consultant.

• ‘Poker based Decision Making’ Workshop organised by Ember Associates.

• ‘Public Speaking’ workshop by toastmaster Mariana Pascal.

• HR Summit 2012 for Strategy & Leadership, Talent Management and Learning & Development.

• Genesys Voice Platform Overview certification from Genesys University (2009).

• ‘Edward De Bono’s’ Lateral Thinking workshop by Advanced Practical Thinking Training Inc, Iowa – US (2005).

• 2-day Leadership & Team Building skills organised by Hero Mind mine, Hero Management Services. EDUCATION

• Masters of Science in Human Resource Management from Fox School of Business – Temple University (Philadelphia, U.S.A.)

• Trained and certified in ISO 9001:2000 for internal audits by KPMG

• Graduate in Bachelor of Commerce (Pass) from Delhi University REFERENCE

Will be provided on request

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