MATTHEW OZMENT
**** ****** **** ** **, Albuquerque, NM 87116
*******.********@*****.***
https://www.linkedin.com/in/matthew-ozment-b04269147/ PROFESSIONAL SUMMARY
Senior Executive Administrator, Human Resources Professional and Military Veteran with a Secret Security Clearance and 24 years of proven experience in the United States Air Force. Accomplished measurable results while leading teams of 20 in a dynamic, fast - paced environment. Possesses a comprehensive background in Administrative Management derived from conducting domestic and global operations. Provided executive administrative support to military General Officers and Senior Executive Service Civilians. Possesses extensive knowledge in Information Management, Executive Office Operations, and Policy Implementation. Recipient of multiple awards for outstanding performance and professionalism in the United States Air Force. Career supported by vast administrative experience.
Customer Service Executive Services Relationship Management
Leadership
Data Analysis
Training and Development
Project Management
Organization/Communication
Microsoft Office Suite
PROFESSIONAL EXPERIENCE
United States Air Force – Various Locations 1993 – Present Senior Administrative Operations Manager
Served as the Senior advisor to executive staff on all matters pertaining to 25 personnel supervising 35 diverse programs supporting $650B operational and test programs
Effectively interfaced with all services, Combatant Commands, DoD Agencies, and Joint Staff, enhancing communication and fostering a sense of teamwork and collaboration
Performed, supervised, or managed data, information, and knowledge-sharing services in a fixed and expeditionary environment, including planning, coordinating, sharing, and controlling an organization, data and information assets
Trained temporary employees on office procedures, processes and duty requirements, which maintained continuity of office operations during absences of key office members and maintained 100% operational readiness at all times Administrative Support Manager
Facilitated delivery of sensitive / classified daily intelligence for emerging situations; prepared and transmitted classified information to senior management leadership, ultimately precluding unauthorized disclosure or compromise
Provided expert analysis of content and knowledge of functional assignments throughout the organization; assisted in all phases of analysis, response time, coordination and preparation of deliverables with 100% on time rate
Coordinated ceremony support, such as assisting with VIP visits, all hands commander calls, award ceremonies, retirements and other highly visible events
Oversaw personnel administrative operations for executive leadership serving 26K+ civilian and military personnel across 96 separate offices with zero discrepancies Administrative Services Manager
Managed 96 offices of record across 18 separate organizations for a $2.88B, 6.9K acre facility that enforced privacy act and “For Official Use Only” protection for 26K personnel
Reorganized existing filing system, which decreased filing time by 50% and made it easier to find documents
Composed, reviewed and edited 100+ policy letters, which increased efficiency by 75%, and maintained a 98% accuracy/on time rate
Volunteered to sustain other offices during administrative staff shortages and peak periods, which alleviated the necessity of hiring a temporary employee and saved company $9K
Maintained an effective correspondence tracker, tracking over 2K documents while using exceptional quality control, and process improvement
MATTHEW OZMENT, PAGE 2
EDUCATION / CERTIFICATIONS
Associate of Science, Information Management, Community College of the Air Force Advanced Leadership and Management Course, US Air Force Administrative Support Specialist Course, US Air Force AWARDS
Meritorious Service Medal
Air Force Commendation Medal
Joint Service Achievement Medal
Air Force Achievement Medal
SKILLS
Software: Microsoft Office (2003, 2007, 2010), SharePoint Operating Systems: Mac / Microsoft Windows (95, 98, XP, Vista), Windows 10