Office Assistant Manager
Resume:
Patti Brown Irving
Stokesdale, NC 27357
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SKILLS Proficient in Microsoft Word, Excel, Access and Outlook.
EXPERIENCE The National Board for Certified Counselors, Inc. and Affiliates
Greensboro, NC
Assessment Services Coordinator
Part-time: August 1996 – August 1999
Full-time: August 1999 – May 11, 2017
Planning & assistance with examination committee meetings (corresponding with committee members, making hotel arrangements and restaurant reservations, setting up food & drinks as needed);
coordination with colleges and universities across the country to set up examination sites;
editing/proofing examination documents to prepare for print;
answering calls and emails regarding the testing process from registration to examination;
trained staff members including supervisors on the packing/shipping of examination materials, as well as the unpacking and processing of examination materials;
scoring of exams.
Measurement, Inc.
Greensboro, NC
Reader
February 1995 – June 1996
Read and scored student essays holistically according to criteria set by state school board.
Mental Health Cooperative
Nashville, TN
Case Manager
April 1994 – October 1994
Case managed mentally ill clients which involved assessment, daily living assistance, crisis intervention, treatment planning, advocacy and linkage with other social service agencies.
Worked with team members, attended treatment team meetings, wrote progress notes.
Cumberland Hall Psychiatric Hospital – Pediatrics Unit
Nashville, TN
Health Care Technician
September 1992 – March 1994
Provided direct patient care, led group therapy sessions, coached patients individually, provided structure and discipline, planned and led art activities, assisted classroom teacher, attended treatment planning meetings, documented patient’s behaviors.
Bernard C. Harris Publishing Company, Inc.
Nashville, TN
Editor
August 1990 – September 1992
Proofread alumni directory listings for accuracy utilizing editing software programs.
EDUCATION University of North Carolina – Greensboro
Bachelor of Fine Arts, 1999
Courses: Art Education, Education, Art History, Drawing, Sculpture, Pottery and Design
University of North Carolina – Chapel Hill
Bachelor of Arts in Psychology, 1989
Courses: Experimental Psychology, Developmental Psychology, Physiological Psychology, Abnormal Psychology, and Advanced Personality
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