Customer Service Sales

Cindy Almeas

** **** ********* ******. **********, NJ 07089. 973-***-****. *******@*******.***

OBJECTIVE:

Seeking employment as an Administrative/Executive Assistant or a position in Sales/Customer Service.

WORK EXPERIENCE:

Travel Force New York, NY 1996-1998

Senior Corporate Agent

(Goldman Sachs and Solomon Smith Barney Accounts)

Expertly arranged for special meals, seating and transportation needs for airline passengers

Professionally coordinated domestic and international meetings for large corporate groups.

Acted as a liaison between the travel agency and the corporate clients as a Senior Corporate Travel Agent

Interacted with customers to ensure all travel arrangements were satisfactory

Successful negotiated rates for airline tickets, hotel rooms and rental transportation

Helped to increase agency’s sales profits by 30% over 3 years

American Express New York, NY 1996-1998

Senior Corporate Agent

(Onsite for prudential Securities)

Carrier Travel New York, NY 1991-1996

Quality Control Rep

(Revlon Account)

HIGHLIGHTS OF QUALIFICATIONS:

Extensive customer service and sales experience

Excellent communication and interpersonal skills

Ability to find creative solutions to problems

Proven negotiations techniques

Education

Montgomery College Rockville, MD

Business Administration

Skills:

Proficient with PC and Microsoft Office. Great communicator, people-person and problem solver.

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