Customer Service Data Entry
Resume:
Miami, FL *****
**********@*****.***
Tiffany Jones
Objective
To obtain a position where I can utilize my clerical and administrative skills in an office environment.
Experience
12/07-05/17 Miami-Dade State Attorney Office
Legal Secretary II- Trial Coordinator
●Trial Support for Division Chief Attorney’s
●Witness coordination for major cases
●Extensive phone work
●Data base maintenance
●Travel arrangements
●Assist Unit Supervisor/ or Lead Worker
Legal Secretary - Circuit Court Felony Division
● Complex and confidential secretarial work
● Preparing arraignment calendars
● Filing and distributing incoming and outgoing mail
● Process felony cases
● Preparing subpoenas for Witnesses, Officers, and Victims
● Scheduling depositions and appointments
● Public contact and heavy telephone communication
● Drafting and typing memos
● Communicating on a regular basis with Attorneys, Witnesses, and Victims
12/03-12-07 Precision Response Corporation
Customer Service Representative
Acquire quality customer service
Process all incoming calls
Generate new customers
Customer Service, Sales of Direct Television, & Data Entry
05/00-08/03 Precision Response Corporation
Communicator Assistant
Processed all incoming and outgoing calls
Typed all conversations verbatim at a speed of 45 to 60 wpm
Customer Service, Sales, & Data Entry
12/99-05/00 Winn Dixie Miami, FL
Cashier
Reconcile cash drawer
Customer Service
Handled customer Exchanges
Education
Florida Memorial University
Senior year, majoring in Criminal Justice.
Completed several customer service training courses.
Skills
Microsoft Office ( Word, Excel, Power Point, Access, Word Perfect ) Type 60 wpm ; the use of all office equipment. Quick learner, team player, motivated to work and excel.
References
Available upon request.
Contact this candidate