Network Engineer, Technical Support Analyst
Resume:
Kurt Simmons
**** ** ***** ********* *******, GA 30034
**.******@*****.***
CERTIFICATIONS
• Cisco Certified Entry Networking Technician
• Project Management Certified
• CompTia Security+
• Apple Certified Associate
• CIW Web Foundations Associate
• CompTia Network+
• CompTia A+
TECHNICAL SKILLS
• BGP, MPLS, EIGRP, VPN, Cisco IOS
• DNS routing and implementation
• VM configuration implementation
• Data recovery
• Disaster recovery
• Active Directory management
• Firewall configuration and maintenance
• Mac/Active Directory Services integration
• Virus/Malware containment/removal
• Office 2003 thru Office 365
• Microsoft Server 2003, 2008,2012
• Lan Wan troubleshooting and design
PROFESSIONAL EXPERIENCE
Data Source Pro – Atlanta, GA Jan 2017 – Present
Network Engineer (Contract)
• Performing network troubleshooting and solution implementation
• Mapping/documenting client networks
• Configuring Cisco ASA firewalls ensuring security and QoS
• Configuring SonicWall firewalls ensuring security and QoS
• Integrating Cisco Unified Communications Manager with Server 2012
• Configuring and deploying Layer 2 and Layer 3 devices to support and enhance network performance
• Providing deskside and remote support at Client premises and across satellite offices
• Using tools and software to remotely troubleshoot and configure remote network resources
• Installing/adding Cisco wireless access points
• Troubleshooting and configuring AeroHive AP’s
• Installing and adding new Cisco phones for users and provisioning within Cisco Unified Communications Manager
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Euramax International – Norcross, GA Feb 2013 – Dec 2016
Technical Support Specialist II (Corporate Headquarters)
• Configured and supported Mac OSX
• Performed network troubleshooting and solution implementation
• Created and deployed VM’s using Hyper-V. (Win 7 within Win 10)
• Windows Server 2003, 2008-2012 management, backup and restoration
• Provided deskside and remote support at Corporate headquarters and across regional offices
• Used tools and software to remotely troubleshoot and repair remote and Corporate office computer systems
• Maintained and supported various phone systems. Polycom, Cisco, Altigen and Avaya
• Performed Windows 7 Pro rollout, approximately 500 computers deployed within a 3-month period
• Refurbished approximately 150 computers to install Win 7 Pro
• Assessed site and system security. Advised superiors as to findings and advised corrective actions
• Integrated Office 365 on Android and IOS devices per corporate directive
• Isolated and removed viruses to mitigate exposure and contain infection
• Analyzed assessed and corrected adverse software interactions on laptops and desktops
• Managed Active Directory, e-mail and Oracle access
• Installed configured and repaired network printers and printing capability
• Installed Oracle client and corrected issues that arose from software upgrades
• Performed server backups and ‘lost file’ restorations, using Norton Backup and native Server 2012 tools
• Repaired desktops, laptops, and servers
• Configured and supported Apple computers
• Performed Active Directory maintenance
• Created and deployed various Windows images created using Acronis software
• Configured deployed and installed Windows 7, 8, and 10 Pro
Tech High School – Atlanta, GA Jul 2008 – Jul 2012
Network Administrator
• Managed,backed up and restored Active Directory after server failed Server 2003
• Active Directory Organizational Unit creation and implementation Server 2003
• SonicWall firewall configuration implementation
• Researched, wrote and presented two technology plans for financial entities saving organization approximately $8,000
• Mentored and instructed trainees in IT practices and procedures
• Managed and ensured quality and timeliness of contractor deliverables
• Designed, setup and maintained Active Directory
• Implemented e-fax solution and voice to email solution
• Established and configured various on-site network nodes
• Migrated domain and website from one provider to another
• Designed and rewired entire campus network using Cat5e cabling and adding wireless AP’s
• Administrated Office 365 for entire campus (approximately 260 users)
• Researched and implemented:
o Cloud-based data back-up solution
o Barebones system recovery
o System “steady state”
• Rerouted DNS to ensure integrity and security of network
• Installed, wired and mounted nine remote-controlled wireless ceiling-mounted projectors saving organization approximately $10,000
• Configured and installed firewall to ensure security and Quality of Service
Georgia Institute of Technology – Atlanta, GA Oct 2005 – Jun 2008
Computer Operator
• Configured wired and wireless network
• Maintained “in-house” e-mail solution
• Transferred profiles from computer to computer in event of hardware failure
• Designed and maintained inventory database
• Installed Cat 5e network cabling
• Maintained firewall
• Maintained Active Directory
• Migrated e-mail from in-house to ISP provided solution
• Made technical purchases and oversaw technical contractors
• Modified and replaced network components as needed
EDUCATION
University of the West Indies, Certificate in Computer Repair and Maintenance, 2000
PROJECT MANAGEMENT ACCOMPLISHMENTS
• ISP, Office 365 and website changeover
• Facility Security System upgrade
• Phone system upgrade from land line to VOIP
• Strategic Plan creation
• Voice to e-mail and fax to e-mail implementation
• Windows 7 upgrade/rollout
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