Human Resources Employee Relations
Resume:
JACQUELINE M. BARTEL
** ***** ***** ****: 201-***-****
Emerson, NJ 07630 *********@***.***
Summary of Qualifications
Detail oriented professional with broad-based experience and specialized knowledge in the areas of human resources, talent recruitment, performance management and benefits administration. Strong communication skills with the ability to interface at all levels of an organization. Leadership style that brings out the highest level of motivation, efficiency, and work quality.
Professional Experience
Emerius LLC, d/b/a Emron, Wayne, New Jersey
Human Resources Director March 2002 – Present
Responsible for all human resources related functions for a managed care and pharmaceutical marketing company. Report directly to the President and CEO.
Recruit for all permanent, temporary, and contract employees; conduct all new hire orientations
Responsible for handling all employee relations issues including outplacement counseling and exit interviewing
Develop and implement effective programs directed at developing talent, which includes performance and reward management and leadership development
Establish and maintain company policies and procedures
Develop and maintain company-wide job descriptions and core competencies
Heavily involved in the day-to-day company operation
Design and administer all benefits plans including medical, dental, disability, life insurance and 401(k) plans
Maintain compliance and knowledge of federal and state employment regulations
Administer performance management process
Represent organization at personnel-related hearings and investigations
Create all human resource related forms and applications
Medi Media USA, Inc., Teterboro, New Jersey
Manager, Medical Information Exchange March 2001 – March 2002
Responsible for all aspects of staffing, training, and employee relations for the physician intervention and warehouse operations departments at a healthcare communications, publishing, and medical education company. Reported directly to the Vice President of Operations.
Recruited and trained for physician consultant and warehouse operations departments
Created detailed training material utilized in physician education of pharmaceutical products
Responsible for handling all employee relations issues
Responsible for the implementation and coordination of temporary staffing (100+) for sample fulfillment warehouse
B2B Video Network Corp., Rutherford, New Jersey
Manager, Human Resources June 2000 – March 2001
Responsible for creating a Human Resources Department at a start up desktop technology company. Reported directly to the Chief Financial Officer.
Recruitment of entire staff including financial, technology, and administrative personnel
Created employee handbook and established all company policies & procedures
Implemented new benefits package programs including medical, dental, disability, life insurance and 401(k) plans
Responsible for the development, implementation and maintenance of company wide job descriptions
Developed and implemented compensation and performance based bonus plans
Responsible for handling all employee relations issues
Created all human resource related forms and applications
Clark-O’Neill Inc. (An IMS Health Company), Fairview, New Jersey March 1994 – May 2000
Staffing Manager December 1998 – May 2000
Responsible for all aspects of staffing, training and employee relations for 250+ employees of a supplier of pharmaceutical marketing support services reported directly to the Director of Human Resources.
Recruited personnel for two companies which included all managerial and non-managerial positions
Handled all employee relations issues both internally and in coordination with outside legal counsel
Responsible for the development, implementation and maintenance of company wide job descriptions
Developed and implemented new company policies and procedures
Implemented numerous organizational and developmental training programs
Coordinated all aspects of company Affirmative Action Plan
Responsible for establishing US Residency and obtaining H1-B Visa’s for non-resident alien employees
Managed administrative staff of two
Maintained Human Resource Information System database
Planned and organized various employee team building activities
Prepared and monitored departmental budget against actual results for Human Resources related functions
Tracked and monitored company-wide headcount and turnover for corporate financial purposes
Supervisor, Employee Relations and Benefits Administration March 1994 – December 1998
Responsible for all aspects of employee relations and benefits administration for 250+ Employees.
Administer all company benefits plans including medical, dental, disability, and life insurance programs
Responsible for the administration of all pension, 401(K), and stock option programs
Handled all employee relations issues
Conducted all new hire orientations
National Prescription Administrators, Inc., East Hanover, New Jersey
Human Resources Manager (Promoted from Supervisor in 1992) November 1989 – March 1994
Responsible for the management of all aspects of human resources and benefits administration for 500+ non union and union personnel in multiple locations for the largest independently owned prescription benefit manager and mail-order pharmacies. Reported directly to the Vice President of Human Resources.
Managed human resources staff consisting of four administrative and professional personnel
Recruited personnel for exempt and non-exempt positions
Conducted all new hire orientations
Developed and implemented new company policies and procedures
Assisted in the negotiation of labor contracts, union grievances, etc.
Coordinated company benefits changes
Prepared and processed payroll for five separate companies
Planned and organized various company sponsored events
Education
1989 – B.A. Psychology, Montclair State University, Upper Montclair, New Jersey
Computer Skills
Proficient in Microsoft Office including Excel, Word, Power Point, and Outlook
Professional Organizations
Member, Society for Human Resource Management (SHRM)
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