IT Consultant

** *. *. **** **., Taytay, Rizal, Philippines ****

Telephone (residence): 658-7603 / (mobile): 092*-***-****

******@*****.***

******@*****.***

Objective

To explore opportunities that would allow me to deliver professional services along the line of my expertise in the field of Information and Communication Technology.

Areas of Expertise

Telecommunications

Project Management

Information and Communication Technology Operation and Maintenance

IT Security

Business Continuity Planning

Professional and Work Experiences

1.Freelance IT Consultancy

Job Position: Freelance Information Technology Consultant

Duration: June 20, 2012 – present

Client: Barangay San Isidro (Local Government Unit)

Duration: October 1, 2016 – Present

Tasks:

Provide guidance in the preparation of business plan and budget of the LGU.

Ensure proper revenues are derived from sources.

Identify other potential source of additional revenue.

Manage the IT operation of the LGU.

Provide assistance in the administration of the LGU.

Client: Interblocks, Inc.

Duration: January 11, 2016 to April 10, 2016

Tasks:

Project management of all Interblocks ongoing projects at Globe Exchange, Inc.

Manage Interblocks Team (Filipinos and Sri Lankans) on the resolution of all production issues.

Prepare plans and coordinate all activities, requirements and support required to Sri Lanka Head Office and Client.

Reports to Interblocks CEO and COO, and to Client.

Client: Queen City Development Bank

Duration: December 8, 2014 – April 8, 2015

Accomplishments:

Managed Queen Bank’s project in replacing their legacy core banking system with Oracle Flexcube System.

Provided consultancy services on their planned IT infrastructure enhancements.

Provided immediate solutions to problems encountered during the project implementation to minimize delays.

Review and recommend changes on their existing policies that will be affected by the replacement.

Prepared IT Policies, IT Risk Management Manual and System Operations Policy Guidelines to reduce IT security risks exposure of the bank.

Designed the disaster recovery plan of the Bank.

Prepared customized Oracle Flexcube user manuals that are specific to the Bank users’ requirements.

Review and recommend changes in the existing organization that will be affected by the replacement of the core banking system.

Handled communications between the Bank, the vendor and the vendor’s consultant.

Reviewed contracts entered into by the Bank with other vendors.

Client: Barangay San Isidro (Local Government Unit)

Duration: December 1, 2013 – December 31, 2014

Accomplishments:

Established the IT infrastructure of the Barangay.

Designed the MIS requirement of the Barangay in preparation of the Freedom of Information Bill.

Established the wireless CCTV network using Radio Access Network (RAN).

Took charge of the financial administration of the local government unit in my capacity as the Barangay Treasurer.

Client: MegaLink Inc.

Duration: June 20, 2012 - December 31, 2012

Accomplishments:

Reported directly to the President all related reviews, observations and recommendations regarding major IT operational and infrastructure problems and organizational issues.

Organized and led the task force team that identified causes of the problems.

Managed the project implementation on problem resolutions and efficiently coordinated with the external stakeholders.

Assisted MegaLink’s Relation Management Group in assuring MegaLink’s customers on timely problem resolution.

Reviewed MegaLink’s IT organizational structure to identify gaps and recommend changes to ensure 100% delivery of IT services on time and address project implementation issues that cause delays.

2.Employment History

Company: iComputing Solutions, Inc.

Duration: June 1, 2015 – October 29, 2015

Position: Vice-President for Operations/Service Delivery Head

Accomplishments:

Plan, lead, organize and control the Application Consultants of the Company.

Manage the project implementations of ConnectCore Loans, GL and Deposit (CASA) systems, and eBT accounting system at Philippine Postal Savings Bank.

Handle coordination with ConnectCore principal and the Bank.

Ensure that all deliverables are submitted as per agreed timeline.

Work with the sales group of the Company by providing technical and some commercial support.

Negotiate with clients on business requirements that were not initially agreed upon.

Manage the maintenance support of other clients and ensure that agreed SLAs are met.

Work closely with the President in managing clients’ expectations.

Company: Export and Industry Bank

Duration: February 4, 2008 - June 15, 2012

Position: Assistant Vice-President, I.T. Operations Head

Accomplishments:

Planned, led, organized and controlled the I.T. Operations Division.

Managed the Data Center Operations, Technical Support, System Administration, Network and Telecom, and Information Services units.

Ensured that all the units tasked with the design, implementation, operation, and maintenance of the Bank’s I.T. infrastructure; back-end processing of all banking applications; provision of strategic, timely, accurate, and useful information management comply with the standards of the company.

Ensured that all I.T. operations services were delivered within the specified time frame and budget.

Ensured that all IT security measures are in place and properly monitored.

Implemented the I.T. service management based on ITIL framework and ensured that all internal, external, and BSP audit findings were addressed.

Supervised the staff in-charge of the operation and maintenance of the following banking applications/systems and hardware:

International Comprehensive Banking System – CASA System

OPICS – Treasury System

Infobanker – Trust System

u/Switchware – ATM switch

Anti-Money Laundering System

Asset Management Liability System

Know Your Customer System

Alliant Branch Tellering System

Cash Management System

Microsoft Exchange 2008

Microsoft Active Directory

Windows OS and MSOffice applications(for workstations)

Cisco Routers and Switches

IPVPN and Wireless Links

Checkpoint Firewalls

IBM I, P and X series and Blade Center servers

EMC NAS

Lenovo desktops and laptops

Leiberts UPS

Data Center Facilities– Fire Alarm and Suppression System, CCTV Security System

Ericsson PABX

Passbook printers

Kodak Document Image Scanners

Provided assistance or support to the Research and Development adhoc group that evaluated new products and technologies to improve productivity, operational efficiency, security and revenue generation capability of the Bank.

Developed a standard service desk system compliant to the I.T.I.L. framework.

Company: Banco de Oro Universal Bank

Duration: October 1, 1999 to January 31, 2008

Position: Assistant Vice- President, I.T. Head for PCI Leasing and Finance, Inc.

Duration: December 1. 2007 - Jan. 31, 2008

Accomplishments:

Planned, led, organized and controlled the I.T. Department of P.C.I.L.F. (BDO Subsidiary).

Managed the IT facility operation and support services.

Coordinated with BDO I.T. Development for all application system requirements of P.C.I.L.F. and implemented the standard BDO I.T. infrastructure.

Position: Assistant Vice-President, I.T. Support Services– Contingency and Security Planning

Duration: June1, 2003 -November 30, 2007

Accomplishments:

Planned, led, organized and controlled the Business Continuity Group unit tasked with the assessment, design, development, implementation, test and maintenance of the I.T. Business Recovery Plan.

Developed and managed efficiently the I.T. Business Continuity Projects of the Bank ensuring timely and readiness of delivered services.

Provided operational resiliency and back-up process availability ensuring minimum possible disruption in times of a possible disaster.

Conducted annual bank wide tests and achieved the 2-hour Recovery Time Objective and 30-second Recovery Point Objective of the Bank’s core system. The following are the standards used as references for the development of the IT Business Continuity Plan: ISO 17799, BS 7799, and FFIEC.

Position: Assistant, Vice- President, Network Management Dept. – I.T. Operations

Duration: October 1, 1999 - May 31, 2003

Accomplishments:

Planned, led, organized and controlled the Network Management Department.

Managed the Network Control Center, Network Infrastructure Technical Support and Call Center Technical Support units.

Supervised the design, implementation, operation, security, and maintenance of the Bank’s Network (LAN and WAN) with the following components:

Cisco routers (7513, 7206, 4700, 3640, 2620)

Catalyst 6509, 3548, 2924, 2950 switches and hubs

E1, 256, 128, 64 and 19.2 kbps leased lines/Frame Relay

Modems, Resource Sharing Device. Line Drivers

HP Openview NMS

Cisco Works

Checkpoint Firewalls NG

Avaya G3 PABX

Enterasys Dragon Intrusion Detection System

Windows 2000/NT Servers

Novell 4.11/5.1 Servers

Awards received from the Bank:

Led the team that designed, implemented, and activated the Bank’s Disaster Recovery Center – 2000.

Improved the network availability by replacing the legacy systems and line facilities – 2001.

Implemented network security (firewalls and intrusion detection system) and corporate Internet access facilities – 2002.

Company: PhilCom Corporation

Duration: April 1, 1998 - September 30, 1999

Position: Senior Manager, International Network Operations

Duration: December 1, 1998 – September 30, 1999

Accomplishments:

Planned, led, organized, and controlled the International Network Operation Division.

Managed Switching Operations, International Transmission Maintenance Center and Field Operations Support Sections. The Division was tasked with operations and maintenance of the following:

EWSD & Neax switches for telephone service

Lucent Definity ECS PABX

Stratacom IPX-16/IGX-8 switches for frame relay service

CCT GA 16/65 switch for telex service

Tymnet Engine nodes for packet switch service

PhilCom Internet node for Internet service

International cable facilities terminations

Domestic terrestrial links (including microwave radios)

Customer Service (help desk)

Position: Senior Manager, Business Development

Duration: September 1, 1998 - November 30, 1998

Accomplishments:

Planned, led, organized and controlled the Business Development Division.

Managed the identification and evaluation of business opportunities for integration with the present business operation of the company consistent with its core objectives and strategies. The tasks of the project team were the following:

Spearheaded the formation of the international branch of the Company in coordination with other departments.

Conducted a feasibility study on the Company’s business venture, that is, acquisition of a radio-broadcasting network.

Well-informed of the industry’s current trends and developments on technology and business practices; and evaluated their effects on the company’s present business.

Position: Senior Manager, International Business Group

Duration: April 1, 1998 – August 31, 1998

Accomplishments:

Planned, led, organized, and controlled the International Business Group Division.

Managed the International Business Group Division that was tasked with establishing international pre-paid card businesses in ten countries. The team:

Developed the annual business plans for the new businesses which targets $40 million net retained revenue for 1998.

Executed the sales and marketing strategies in coordination with foreign partners to aggressively market internationally its products, the pre-paid phone cards.

Implemented the International Carrier Relations for enhanced traffic settlements.

Company: Philippine Global Communications, Inc.

Duration: March 11, 1981 – March 31, 1998

Position: Manager, Strategic Systems Planning

Duration: December 1, 1996 – March 31, 1998

Accomplishments:

Planned, led, organized, and controlled the Strategic System Planning Section.

Managed the Strategic Systems Planning Section that was tasked with the development and implementation of the strategic or enhanced services of the Company. The tasks were:

Conducted research and evaluation as well as made recommendations on new technologies and telecommunication systems that had strategic business applications to the company.

Justified budget (average amounting to $ 1 million) for the new systems and/or services.

Coordinated the procurement, implementation, and activation of new services/systems.

Introduced the following new services that generated additional sources of revenue for the company and brought it in a more competitive position in Mindanao:

Internet

Frame Relay (using IPX-16 and Cisco routers)

Wide Area Network

Card phone

Pre-paid card services

Position: Manager, Software Engineering and Development

Duration: October 1, 1995 -November 30, 1996

Accomplishments:

Planned, led, organized, and controlled the Software Engineering and Development Section.

Managed all system development projects of the team.

Designed and developed the strategic value-added services and products and system applications for customers.

Provided technical support to the Sales and Marketing Department as well as other departments of the Company.

Introduced enhancements, innovations, and improvements on the existing communication systems (Packet Switching, X.25, Frame Relay, Telex Switching, Internet, Store and Forward Message Switching), networks and services of the Company in order to maintain an advantage over competitors.

Maintained the existing system software collection of the Company.

Position: Manager, Customer Systems Support

Duration: January 1, 1990 -September 30, 1995

Accomplishments:

Planned, led, organized, and controlled the Customer Systems Support Section

Managed all system development projects of the team.

Designed and developed the strategic value-added services and products and system applications for customers.

Provided technical support to the Sales and Marketing Department as well as other departments of the company.

Introduced enhancements, innovations, and improvements on the existing communication systems, products, networks, and services.

Led the development or innovation of the following products and services that increased the company’s revenue from existing subscribers by as much as 350%, gained exclusive account customers and penetrated exclusive accounts of competitors:

PERCS (Private Electronic Remittance and Communication System)

PC-Plus (PC-Telex) later versions

Comnet (LAN-Telex)

PEMS (Private Electronic Mail System)

LAN based PERCS (Novell Netware OS)

In-house voicemail (using Dialogic cards)

Sabri-IDFT Imaging system

Position: Staff Assistant

Duration: November 1, 1987 -December 30, 1989

Accomplishments:

Provided administrative assistance to the Head of the Field and Plant Maintenance Department.

Assisted the Department Head in monitoring the weekly and quarterly performance of all the units under the department.

Made recommendations and reports to the Department Head to further improve the performance and production of the sections involved.

Evaluated and procured customer terminal equipment.

Prepared and justified the budget for the procurement of terminal equipment based on marketing forecast (average annual budget P 15 to 20 million).

Automated or computerized the records of the department through the creation of a LAN-based Information System.

Supervised the annual "On-the-job" training program of the Company for graduating students from different colleges and universities.

Provided administrative guidance to the section managers.

Position: Senior System Programmer/Analyst

Duration: January 1, 1984 -September 30, 1987

Accomplishments:

Member, Research and Development Adhoc Group from 1986 to 1995.

Maintained, analyzed and developed on-line programs for the Computer Controlled Telex switch and AIRCON IV Message switch systems, and supervised the network control center operation for Tymnet packet switching system.

Maintained the existing on-line programs.

Modified, tested, debugged, and implemented the on-line programs with new features for the telex and message switching systems.

Conducted the training of switching engineers and customers on newly implemented systems.

Supervised the operation of packet switching network and system.

Coordinated with the international public data networks operators for the activation of links.

Provided technical support to field engineers and sales representatives.

As a concurrent member of the R & D Group:

Conducted research, designed, developed and evaluated the new value-added services and strategic products;

Introduced enhancements on existing services to gain advantage over the competitors in the industry.

introduced, conceptualized, and implemented the PC Plus (PC-Telex) service, Comnet (LAN-Telex using Novell Netware OS) service and other value-added services such as PC-Fax terminals

Position: Junior System Programmer/Analyst

Duration: March 11, 1981 - December 30, 1984

Accomplishments:

Maintained, analyzed, and developed off-line and utility programs for the Computer Controlled Telex switch and AIRCON IV message switch systems.

Maintained the existing off-line programs.

Analyzed and developed off-line and utility programs that aided in modifying, testing, and debugging on-line programs and hardware components.

Maintained and updated the System Tables (system variables).

Provided technical support to Sales Representatives.

Professional Eligibility: Assistant Electrical Engineer (Lic. No. 10498)

Educational Background

College Degree

School

Date of Graduation

Bachelor of Science in Electrical Engineering

Mapua Institute of Technology

April, 1980

Bachelor of Science in Electronics and Communication Engineering

Mapua Institute of Technology

Undergraduate

Technical Training/Seminars/Conferences Attended

Training/Seminars

Company

Duration

Information Systems Audit Bitshield Technology Inc. Dec 5 – 6, 2013

PhilPass Forum Bangko Sentral ng Pilipinas November 17, 2011

Business Continuity Conference Bangko Sentral ng Pilipinas November 17, 2010

Security Essentials (Ethical Hacking 101) NetX, BDO Ortigas July 8 - 9, 2004

and Network Security Design

Checkpoint 2000 Firewall Administration Wolfpac, Makati February 21 - 22, 2002

Interconnecting Cisco Network Devices Datacraft, Philippines October 15 - 19, 2001

Cisco Connection ’99 Convention California, USA October, 1998

Introduction to Cisco Router Configuration Fujitsu Phils., Makati February, 1998

Cisco Networker Convention ‘97 Kuala Lumpur, Malaysia September, 1997

Managing Systems Development Academy of July 6 – 11, 1992

Projects the Philippines, Tagaytay

Microprocessor System Design NEC, UP Diliman August 27 - 31, 1990

MCI X.400 Platform (MHS) MCI, New York August, 1989

Tymnet X.25/X.75 Capabilities Virginia, USA August, 1987

Tymnet Concepts California, USA August, 1987

Network Control Center Operations California, USA August, 1987

Datacommunications Technology PhilCom, Makati December, 1986

PDP 11/24 Datatrieve Decision Systems Corp., December 2 – 10, 1982

Makati

PDP 11/24 RSTS/E Operating System Decision Systems Corp., November 17 – December 1,

Makati 1982

Non-Technical Training/Seminars Attended

Training/Seminars

Company

Duration

Coaching for Peak Performance

Benchmark Consulting

EIB Training, Makati

November 27 & 28, 2008

Sharpening Our Business Writing Skills

Banco de Oro HRM Training Ortigas Center, Mandaluyong

March 10, 2007

Managing People Workshop

Basic Trainor’s Training

Banco de Oro HRM Training Ortigas Center, Mandaluyong

Corporate and Career Consultant’s Inc., Los Banos, Laguna

April 5 & 6, 2002

September, 1995

The Allen Professional Management

Louis A. Allen Associates, Inc. Makati

October 15 - 19, 1990

Systematic Managerial Analysis

Asia Business Consultants, Makati

September, 1989

Management by Objectives Workshop

Pro Center, Makati

May 26 - 28, 1988

Personal Effectiveness

PhilCom, Makati

1987

Professional Affiliations

Organization

Position

Duration

Institute of Electronics and Communications Engineers of the Philippines, Makati Chapter

Associate Member

1990 - 1998

Philippine Computer Society

Member

1987 - 1996

PhilCom Productivity and Improvement Club

Member

1988 - 1990

Armed Forces Communications and Electronics

Association

Member

1987 - 1990

References are available upon request.

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