Customer Service Manager
Resume:
STEPHNIE MINOTT
Port Antonio, Portland
********.**@*****.***
Objective: To obtain work in an environment in which I can utilize my skills and to gain experience and other skills for future growth.
Professional Experience
All Season Inn Hotel ( Bourne, MA
Room Attendant May 2013- OCT 2013
Handle guest request in a manner to provide guest with a good feeling about their stay
Check the inventory of products in each room and replace these items as necessary
Provide efficient quality service to all customers and motivating other employee to do the same.
Roosevelt Hotel ( New Orleans, LA )
Room Attendant Sept.2012-Mar 2013
Ensure that guests are rooms are thoroughly cleaned according to hotel standards
Provided outstanding services to guest as requested
Ensure that guest are provided with fresh bed linen at all times
SEASIDE RESTAURANT ( Portland, JA )
Cashier/Waitress Dining Area June 2010 - 2012
Responsible overseeing work activity within the restaurant
Ensure that orders are processed in a timely and professional manner
Performed effectively as part of management team
Opening and closing restaurant according to standard operating procedure
Responsible for recording all the daily cash transaction
STEPHNIE MINOTT
6 Allan Avenue
Port Antonio, Portland
********.**@*****.***
SUN VALLEY RESORTS ( Sun valley, ID )
Pool Attendant Nov 2007 – Mar 2008
Respect guest and treated everyone fairly
Provided outstanding services to the guest in order to create customer delight
Ensure that the guest personal property are properly secured
Ensure that the pool and surrounding environs are in hygienic condition
KAMALS SUPERMARKET ( Portland JA )
Supervisor
Receive and sign for all merchandise when delivered
Ensured that merchandise is 100 % in stock
Ensured that order are processed in a timely and professional manner
Daily processing of cash receipt
EDUCATION / QUALIFICATION
HEART TRUST NTA Mar 2016 – 2017
Skilled training in Customer Service Level 2 ( Diploma )
PORT ANTONIO BUSINESS COLLEGE 2000 – 2005
Caribbean Examination Council ( CXC )
BUSINESS TRAINING LTD.
Business English ( Diploma ) 2003 -2004
STEPHNIE MINOTT
6 Allan Avenue
Port Antonio, Portland
********.**@*****.***
PORT ANTONIO SECONDARY SCHOOL 1979 -1984
High School Certificate
REFERENCES
Mr. Garfield Sinclair Ms. Rupal Patel
Manager, Manager
Kamals Supermarket & Cambio All Season Hotel
******@*****.*** ****@**************.***
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