***** ******* **. #*** *******, VA. *****
703-***-**** ***********@***.***
JON COBBS
OBJECTIVE
To continue my career with an organization that will utilize my MANAGEMENT, SUPERVISION & ADMINISTRATIVE skills to benefit mutual growth and success.
SUMMARY OF QUALIFICATIONS
20 years of multi-unit operations experience
+25 years of QSR experience
New restaurant open experience
Thorough understanding of P & Ls, financials and budget process
Have developed several managers to above store level positions
Mentored and trained 2 individuals that were Directors for KFC
Received many awards from KFC for Customer, Sales, Profits and People Results
2010 KFC People National Champion
2010 KFC PETE Nominee (People Encouraging Talent and Excellence, KFC’s highest award)
2006 KFC National Customer Champion
2002 KFC PETE Nominee (People Encouraging Talent and Excellence)
1998 KFC National Best of the Best Awardee (among the best operators in KFC)
1997 KFC National Customer Champion
1995 KFC National Highest Sales Champion
1995 KFC National Highest Profit Champion
WORK EXPERIENCE
4/15-Present Mitra QSR (t/a KFC)
Director Talent Development Manager
Responsible for developing talent throughout the Mitra Region, which includes the Mid-West and East Coast
Lead organizational development, on boarding, determining promotion criteria for employee development, promotion and retention of talent
Lead internal communication in partnership with Leadership Team on assessing talent
Provide follow up and direction for all managers on IBM Assessment Plan progress
Responsible for selecting, managing, coaching staff
Facilitate monthly discussions with Above Store Leaders around bench and talent deelopment
7/12-4/15 Mitra QSR (t/a KFC)
Director of Operations
Supervise 66 restaurants in Washington, DC, No. Virginia, W. Virginia, and Maryland
Manage a $75,000,000.00 portfolio
Lead a team of 9 District Managers to successfully execute the MITRA Annual Operating Plan.
Coach and develop District Managers
Execute the revenue plan and deliver revenue goals across all regions.
Responsible for achieving overall sales, product and labor costs.
Introduce and develop marketing strategies
Support strategic planning of MITRA goals and initiatives to meet long term growth
2005-7/12 YUM Brands, Louisville, KY
Senior Area Coach for KFC (Mid-Atlantic Region)
Supervise 10 KFC Restaurants in No. Va.-$14,000,000 annual sales volume
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Provide leadership for each manager to ensure customer satisfaction
Work with RGMs to achieve targeted flow-thru, sales, profits and customer satisfaction measures
Accountable for hiring and training A-Team managers
2004-2005, YUM Brands, Louisville, KY
Regional Director for KFC (Mid-Atlantic Region)
Supervised 40 restaurants in No. Va. $45,000,000 annual sales volume
Responsible for overall store operations and financial performance
Accountable for supervising coaching and training RGMs, AUMs and Shifts for operational excellence
Provided leadership and direction for each manager to ensure customer satisfaction
Responsible for ensuring managers understood P & Ls wins and opportunities
Recognized managers for great results and behaviors
1995-2004, YUM Brands, Louisville, KY
Area Coach for KFC (Mid-Atlantic Region)
Supervise 8 KFC Restaurants in No. Va.-$10,000,000 annual sales volume
Provide leadership for each manager to ensure customer satisfaction
Work with RGMs to achieve targeted flow-thru, sales, profits and customer satisfaction measures
Accountable for hiring and training A-Team managers
1993-1995, PepsiCo Inc., Purchase, NY
Marketing Coordinator for KFC (Baltimore/Washington Region)
Provided marketing support for 151 company-owned restaurants
Developed and implemented local store marketing plans
Followed up on the execution of national initiatives
Represented the Baltimore/Washington Region at local co-op mtgs with franchisees in determining
Marketing strategy and direction for the Baltimore/Washington Region
1989-1993, Domino’s Pizza, Inc, Washington, DC
Franchise Owner
Owner/Operator of 2 stores
Received a superior product quality rating 8 out of 12 months from Domino’s Pizza Corp
Recognized as on the “Top 10” restaurants in the Mid-Atlantic Region for lowest average delivery time
1986-1989, Domino’s Pizza Team Washington, Alexandria, Va,
General Manager/Part Owner
Managed the highest volume store in the world for Domino’s Pizza-+$40K weekly sales
Ranked number one is sales 20 out of 52 weeks (worldwide)
1983-1986, Abramson Associates, Inc., Washington, DC
Account Executive
Responsible for supervising and coordinating development of advertising/marketing campaigns for clients
Reviewed execution of advertising campaigns and presented results to clients
Developed strategic marketing plans for all clients, detailing business opportunities, competitive intrusion, market trends, strengths, and weaknesses
Clients included local and region businesses and one national account, COORs Beer.
EDUCATION
1979-1983, Virginia Commonwealth University, Richmond, Va.
Bachelor of Science-Mass Communications/Advertising
EXTRACURRICULAR ACTIVITIES
Enjoy playing golf, reading, listening to music and coaching my kids football teams. I am also very active in my
church and enjoy volunteer work.