Quality Engineer/Manufacturing Management

Earl McMorris

Bossier City, LA 678-***-**** ********@**********.***

Accomplished Senior Quality Engineer and Operations professional with 20+ years of progressive manufacturing expertise and proven record of significant, successful contribution in quality control, resource management, project management, process improvement, business analysis/evaluation, service performance, and supplier relations. Collaborative leader and motivator who empowers teams; committed to achieving customer satisfaction targets and optimizing process to meet business objectives. Six Sigma Green Belt, Lead Auditor. Areas of expertise include:

Operations & QE Management

Organizational Process Leadership

Change Management

Continuous Improvement

Safety/Regulatory Compliance

5S/Lean/Six Sigma Principles

Supplier Quality & Management

Program/Project Management

Strategic Planning

8D/Root Cause Analysis

Internal & External Audits

Service Performance

Cost Containment/Productivity

Team Leadership & Engagement

Customer Service

PROFESSIONAL EXPERIENCE

GENERAL ELECTRIC CO, Shreveport, LA 1/1992 – Present

Senior Supplier Quality Engineer (8/2011 – Present)

Promoted to drive quality improvement plans for assigned suppliers, manage quality plan implementation, select suppliers through qualification processes, and own supplier results. Execute key strategies to improve customer satisfaction and ensure quality systems are maintained through the manufacturing process. Also serve as North American Manager for corporate-mandated Supplier Requirements Guidelines program, ensuring GE only does business with suppliers that adhere to labor rights, EHS, and human trafficking laws.

Manage Supplier Quality for all Digital Energy Capacitor facilities, ensuring legacy Alstom and GE facilities adhere to the same supplier quality processes.

Audit supplier base and ensure compliance with processes, product, and quality systems meet requirements.

Evaluate and document supplier performance using scorecards and metrics. Turn around underperforming suppliers by employing improvement roadmap and key deliverables.

Balance both tactical execution with strategic initiatives necessary to drive cost reduction projects. Determine supplier related Cost of Failure and drive recovery of lost dollars through credit or replacement in kind.

Support sourcing deflation and single source elimination initiatives by qualifying parts from new suppliers.

Develop positive relationships and work closely with Sourcing Leaders to manage and implement supplier/engineering changes, New Product Introductions (NPI), and transfers.

Direct investigations of major problems and of special projects. Work with supplier base to find root cause and implement corrective actions of supplier related defects.

Advise functional managers regarding projects, processes and procedures in the field.

Manager of Shop Operations (6/2007 – 8/2011)

Led diversified team of 4 Operations Leaders and 170+ assembly, fabrication, and quality technicians to manufacture complex electrical equipment. Demonstrated leadership in communicating business goals, programs, and processes for operations and logistics with respect to safety, quality, cost, production, and compliance. Utilized expertise to solve problems, develop and execute objectives, and effect short-and long-term business goals across the entire manufacturing shop.

Directed process/product improvement programs and provided process method excellence throughout the organization; pursued state of the art technology and processes to enhance productivity and quality.

Developed business plans to enhance program requirements, including throughput, labor, cycle, and costs.

Structured and motivated team to prioritize and achieve goals in asset utilization, process/manufacturing loss improvement; delivered quality and cost reduction.

Drove service performance and contributed to overall business strategy; interfaced with vendors to assure established requirements for cost, quality, and delivery commitments were met on time.

Operations Leader (9/2004 – 6/2007)

Provided leadership, direction, and coordinated operational activities for a multi-disciplined team in various assembly stages of voltage regulators and transformers. Clearly communicated operational plans to team and served as an expert on Six Sigma philosophy, theory, and application tools/tactics.

Tracked funding, budget, and metrics; determined and obtained appropriate manpower and equipment allocations to support operational activities. Presented operation data to management.

Spearheaded continuous process improvement programs focused on lean manufacturing. Trained and implemented 5S, Supermarkets, and Six Sigma projects throughout the factory.

Slashed cycle times an average of 15% despite significant material and manpower issues.

Mentored and served as a “go-to” resource for less experienced personnel on business and technical processes and standards.

Additional roles at GE as Operations Leader (Duluth, GA) and Advanced Process Engineer (Greenville, SC).

Also served as Logistics Plans Officer for the United States Department of Defense.

EDUCATION & CERTIFICATIONS

Masters in Management Services, Embry Riddle Aeronautical University

Bachelor of Science in General Engineering, United States Air Force Academy

Six Sigma Green Belt Lead Auditor

Statistical Tolerancing Effective Coaching Skills Building Essential Leadership Skills

AWARDS & RECOGNITION

Certified GE Power Systems Level 1 Sourcing Quality Engineer

Various Plant Level Awards for Manufacturing Excellence

Transmission and Distribution Impact Award 4Q09

Power Systems Headquarters Excellence Award for Execution 3Q06

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