Customer Service Representative

Lerika Jenkins

**** ********* ***, **********, **, 22191 804-***-**** *******@*****.***

Objective

Acquire a customer service position where I am able to work with the public.

Education

Bachelor of Science, May 2013, Virginia Commonwealth University

Psychology

General Business

Skills & Abilities

SALES

Relationship Building

Successful sales strategies

Superior communicator

LEADERSHIP

Having the most answered calls at least once a week

Responded to more emails than my co-workers everyday

Strengths

Flexible

Dependable

Time management

Fast learner

Self-motivated

Determined

Strong work Ethic

Problem solving

Experience

Customer Service Representative, ROCS, August 2016-present

Answer phone calls

In charge of listening and responding to voice mails

Emailing/mailing subscribers

Respond to subscribers inquiring about publications, webinars, CDs, and investing advice that we provided through two companies titled Investing Daily and Business Daily.

Infant Teacher, Tuckaway-Barony, October 2015-April 2016

Provide childcare assistance to infants

Help infants reach milestones and recorded developmental achievements

Prepare meals and assist with meals

Giving children comfort and love to help them with social and emotional skills

Inbound Sales Rep, ConnectCom, April 2014- May 2015

Provide current and potential customers knowledge on Comcast products and services

Transferring, taking payments

Help company make more revenue by making 35% conversion rate bonus

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