Manager Sales

*** **** *** *****, ** ***** Phone #: 732-***-**** E-mail: ************@*****.***

Samantha M. Scott

Objective

To use my abilities to better your office & customer’s needs

Professional Highlights

Canon Solutions America, Inc. ITT Analyst / FM Order Management

•.Following orders from start to finish. Entering orders into the Oracle system, picking & releasing orders to warehouse, sending out invoices. This includes following up orders that seem to get ‘stuck” in the system. Following up on back-orders to make sure equipment is updated.

•.Work with all levels of positions while working with customers to make sure they get what they need. As well as the sales department to make sure their orders are accurate to avoid delays and SLAs with their clients' order

•.Maintaining a daily log to include status of orders, completing schedules by due dates, equipment shipping and receiving, date received to date closed.

•.Have trained multiple people in my duties. I have been recognized as Lead FM Data Processor, and reached Data Entry Level III.

•.As an ITT Analyst I work with several 3rd party dealers to orchestrate delivery and installation of orders in a timely manner. I work alongside the dealer and sales reps to coordinate what needs to be done in order to meet the customer’s needs.

Received the “Circle of Excellence” Award from Canon in Fall 2015

Woodforest National Bank Retail Banker

•.Maintained a balanced till and helped balance the vault daily, including the counting of cash shipped in.

•.Up keep of confidential information-including customer’s Social Security #s; bank account #s; Addresses; phone #s, etc.

•.Provided customer support in entering and creating various account types

College Bookstores of America, Inc Textbook Manager

•.Maintaining a store including managing the employees, customers, merchandise, etc.

•.Daily duties included updating daily sales logs, counting a safe, maintaining register tills, updating merchandise, greeting and helping customers

In charge of all textbook sales, shipping and receiving

Started in a mid-size store with a net worth of $ 500, 000 and was promoted to a large store with a net worth of over $ 2.5 million

Charlie Brown’s Steakhouse Hostess

•.Tracking the guests meal progression and satisfaction of service

•.Judging how long incoming guests will have to wait in order to be seated

•.Was both Employee of the Month and Employee of the Third Quarter 2001

Skills

Quick learner, not afraid to ask questions

Knowledge of Microsoft Office, well versed in Word & Excel

Able to handle all types of situations

Very organized

Can multi-task

Very dependable

Great phone skills

Filing; keeping records, etc.

Good customer service skills

Problem Solver

Employment History

Retail Banker

Woodforest National Bank

New Bern, NC

12-17-07 to 12-9-09

FM Order Management / ITT Analyst

Canon Business Solutions Burlington, NJ

7-18-11 to Present

1-27-05 to 8-24-07

Assistant Manager, Manager, & Textbook Manager

College Bookstores of America

Maryland Heights, MO

1-01 to 1-05

Hostess

Charlie Brown’s Steakhouse

Brielle, NJ

8-98 to 12-00

Education

Diploma

Point Pleasant Beach High School

6-16-97

References

References listed on next page, both personal and business reference.

Samantha Scott’s References

Business:

Sue Lindstrom (Worked with for 5 years at CBA)

Home #: 732-***-****

Zoie Doyle (Worked with for 9 yrs at Canon Solutions)

Cell #: 609-***-****

Matthew Sturtevant (Worked with for 5 yrs at Canon Solutions)

Cell #: 856-***-****

Personal:

Adriane and Billy Shaffer (known for 30+ years)

102 Main St.

Farmingdale, NJ 07727

Home #: 732-***-****

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