Accounts Receivable

KAREN MILLS

San Diego, CA *****

858-***-**** • **********.**@*****.***

Experienced Accounting Manager

Accounting Process & Functions Management Financial Reporting/Forecasting Collections

Distinguished accounting leader offering over 25 years of progressive leadership and verifiable achievements within accounting and financial operations. Adept at aligning accounting initiatives with business strategy, conducting independent analysis of processes, introducing internal controls and increasing system efficiencies. Brings expertise in accounting accruals and cutting costs through comprehensive understanding of accounts receivable and accounts payable processes, general ledger, journal entries and invoice processing. Proven track record in prioritizing deliverables, conducting analyses, and effectively reporting accurate and timely financial information. Directs financial operations including month-end close and managing GL, AR, and AP to prepare comprehensive financial reporting. Possess highly attuned analytical skills, enabling the management of accurate data and information along with comprehensive understanding of regulatory policies and procedures that ensure integrity of account and financial records. Core competencies include:

Reconciliations AR/AP, Payroll Accounting Bookkeeping Invoice Generations/Tracking

Tax Accounting General Ledger Financial Reporting Financial Analysis Forecasting Budget Planning/Management

GAAP Financial Controls Month/Year End Close Reporting ROI Analysis Teamwork Leadership

Process Improvement Customer/Stakeholder Relations Vendor/Supplier Relations

PROFESSIONAL BACKGROUND

SAN DIEGO GAS & ELECTRIC, SAN DIEGO, CA JAN 2017 - PRESENT

BUSINESS ANALYST I (CONTRACTOR WITH WINCORP SOLUTIONS)

Mail delayed bills that have policy/no policy adjustments, CCON the accounts with special notations, reviewed each bill for accuracy.

Review, analyze and ensure the integrity of interval data consumption within the system.

Create, document and implement policies and procedures.

Perform analysis on complex billing exceptions for Net Energy Metering and Interval Data customers.

Build and provide daily metrics for management concerning the delayed bills, NEM AGG fees and reading meters.

Enter and manage the military billing through the DOD portal each month.

Research, set, manage and log the missing meter read accounts for the Customer Advocacy team.

Record gaps in meter reads by researching, entering data and uploading information into the SMDO spreadsheet for the billing department.

Rebate and rebill accounts that have issues reading meter data or ones billed in error.

Ready meters for billing purposes by group bill PVID.

Manage meter billing spreadsheet with updates, changes and notes per group bill account.

PEREGRINE SEMICONDUCTOR, SAN DIEGO, CA JAN 2016 – JUL 2016

ACCOUNTS RECEIVABLE MANAGER (CONTRACTOR WITH AEROTEK)

Processed and transmitted invoices and credit memos issued to customers for both shipment and milestone activity and apply incoming cash receipts to customer accounts.

Investigated, documented and recommended credit limits for all foreign and domestic customers.

Retained credit files and reports from outside sources post credit investigation.

Managed collection activities such as sending follow-up inquiries, resolving any past due accounts, tracking cash receipts.

Oversaw the monthly close process for AR to ensure all tasks are completed within established policies and procedures.

Maintained Exchange Management Console for all AR contacts for automatic invoice and statement transmission.

Reconciled all distributor accounts regarding contracts, ship & debit credits and deductions taken for such activity.

Worked with the external audit firms on all AR-related matters for quarterly reviews and annual audits.

Interface with the sales department and customers to assist in the resolution of inquiries as they relate to invoices, sales orders, credit memos and reconciliation of accounts.

Developed and updated AR process narratives/flow charts and related controls and assist in the automation of those controls.

Assisted with special billings and transfer pricing billings associated with subsidiaries.

Prepared daily cash summary report and weekly cash forecast report for upper management.

Created, documented and implemented AR policies and procedures.

ACTIVE NETWORK, LLC, DALLAS, TX APR 2013 – DEC 2015

ACCOUNTS RECEIVABLE SUPERVISOR

Expertly supervised all aspects of accounts receivable, collections team of (10) and cash applications staff of (2).

Competently performed weekly review of the A/R Aging totaling $3 million for non-outdoors and $15 million for outdoor customers. Identified, researched and resolved billing and collection problems.

Developed and implemented effective processes and procedures for departmental work flow. Refined policies, procedures, and work instructions for review and approval. Managed and reconciled yearly escheatment project.

Supervised, managed and reconciled maintenance invoices with earned and billed revenue.

Efficiently compiled and prepared analysis of monthly, quarterly, and annual data for reports. Attended weekly meetings with VP of Finance to review top 40 past due accounts.

Interface with sales, billing department and other departments regarding status of customers’ accounts and resolved any issues. Maintained confidential information, such as pay rates, bonus targets and pay grades.

Effectively managed 3rd party collection accounts and Vendor Payment Manager Systems. Managed bad debt write offs, journal entries, created policy and procedure documents and lead training sessions.

VERICREST FINANCIAL AKA CALIBER HOME LOANS, SAN DIEGO, CA. MAR 2010 – OCT 2013

SENIOR COLLECTION SPECIALIST LEAD

Facilitated home owners with loan modifications, payment plans deeds and budgeting. Offered repayment plan options and provided solutions for distressed properties.

Set payment plans for home owners to get them back on track. Also, assisted short sale department with new leads while courteously answering various incoming and making outgoing calls to home owners to assist with outstanding account balances.

AMN HEALTHCARE, INC, DEL MAR, CA. SEP 2004 – DEC 2008

CLIENT ACCOUNTING REPRESENTATIVE

Maintained and managed over 200 customer accounts daily. Processed daily adjustment write offs for short paid and non- paid invoices. Researched increases/decreases of disputed hours billed.

Actively corresponded with over 150 collection calls and email communications per week to the facilities. Precisely read and deciphered health care contracts.

Directly communicated with Director of Nursing, CFO's, Controllers and Nurse Managers to resolve past due accounts.

Coordinated with Regional Directors (Outside Sales force) and facilitated regarding hospital contracts.

Collaborated with the contracts department on purchase order updates, placement updates and facility staffing contacts. Worked closely with the Hospital Account Managers to correct system information concerning traveler rates, travel costs and traveler bonuses.

EDUCATIONAL BACKGROUND

Bachelor of Science in Business Administration & Management, Concentration in Entrepreneurship, Touro Worldwide University, Los Alamitos, CA, 2017

Bachelor of Arts, Business Management, Western Governors University, Salt Lake City, UT, 2014 – 2017

Associate of Arts, Business Management, Miramar College, San Diego, CA, 2010 – 2012

TECHNICAL SKILLS

Microsoft Office: Word, Excel, PowerPoint, Outlook, Access; AMIE; PeopleSoft; Quicken; Champion; Peachtree; Great Plains; Cisco; Business Works; Master Builder; Expandable; Crystal Reports; QuickBooks; Smart List; Eudora; Netscape; Coveo; API Invoice Portal; Various Vendor Management Systems; ISIS; Oracle EBS/CRM; SalesForce; Echo Sign; Reg Online; IFOOS; AMS; Quick base; IBM Cognos Series 7 Upfront

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