Mainframe developer

Ramya Maradana

Mainframe Developer

Mobile :602-***-****

Email:**************@*****.***

PROFESSIONAL SUMMARY

Overall experience of 4 Years with comprehensive technical expertise in Analysis, Design, Coding, Testing & Production Support of application software in Mainframe Platform with excellent written and verbal communication skills that have been put to use to understand the Customer requirements and converting the same into systems fulfilling business needs.

Outstanding technical and analytical skills, with extensive knowledge of COBOL,CICS,JCL,SQL,DB2,VSAM,FILEAID,TSO/ISPF,CHANGEMAN,INFOMAN,SPUFI, REXX, SYNCSORT, Control M, Stored Procedures and IBM UTILITIES.

Comfortable with scripting such as Perl, Python or shell.

Analyzed, designed and created new JCL JOBs, PROCs for daily, monthly & yearly Reporting purposes.

Analyzed the job log and resolved production ABENDs; performed impact analysis to resolve user queries.

Developed and maintained batch/online systems.

Experienced with Waterfall and Agile application development methods.

Good domain knowledge of the Insurance and Banking.

Coded mainframe development assignments in COBOL, modified tables in DB2, created job cards in JCL to run batch jobs, and modified online screens using CICS.

Experienced in all facets of software development life cycle from requirements analysis, design, Development, SIT/UAT Support to deployment.

Automated the monitoring of critical production jobs. This avoided many Major Incidents and prevents business impacts.

Analyze incidents for performance improvement opportunities.

Follow up on the incidents for the closure & ensure to deliver on timely manner.

Adhere to the SLA's for incident resolution.

Delivered VBA macro tools those avoid manual work on daily basis.

Proficient in aligning solutions as per organization’s strategic goals and deft in stakeholder mapping, periodic review, presenting solutions and feedback implementation.

An experienced Self Starter with keen attention to customer needs and details.

Exposure to working in well diversified & multi-cultural environments.

Adept at gathering and documenting requirements, assessing business objectives, and managing all stages of software development and implementation.

Primary contact person for monitoring and system availability.

Worked with Project Management team to make code changes regarding client specific changes to COBOL applications.

Ensured code changes worked well with the rest of the system.

TECHNICAL SKILLS

Programming Languages

C, SQL,COBOL,JCL

Operating System

Windows, Z/OS, IBM OS/390

Database

DB2

Domain Knowledge

BANKING, INSURANCE

Others

Incident Management, Problem Management, Change Management, VSAM, CICS

ACHIEVEMENTS:

Won on the spot award for doing a good job in change management process.

Got on the spot award for Creating Macro on New Merchant account process.

Got Appreciation Award from Customer for delivering four different modules on the time as an individual member.

Got on the spot award for sharing Insurance Domain knowledge specific to Farmers Insurance group and helping team to complete the tasks on time.

PROFESSIONAL EXPERIENCE:

Client: Farmers Insurance Group

Project: PAS modernization – Rules Extraction

Duration : Aug2015-Sep 2016

Role: Mainframe Developer

Description: Farmers Insurance Group is a Los Angeles, California based insurance group, which provides auto insurance, home insurance, small business insurance, specialty insurance, life insurance and financial services and other products to approximately 10 million U.S. households. Farmers Insurance Group is trying to convert the business from existing legacy system (Mainframe) to Guide ware. In order to achieve it the Business rules from the legacy system needs to be extracted. So, in this project we have to understand the existing system, then extract technical rules and convert them to business rules.

Responsibilities:

Understanding the business and technology of the client system.

Leading the team in understanding the business and technical systems involved.

Extracting the technical rules available in the code.

Converting technical rules into business rules and documenting as rules template.

Interaction with the client to gather business requirements and producing defect free deliverables.

Enhancement of existing Programs as per business requirements.

Involved in conducting qualitative review for all the deliverables.

Provided technical assistance to other team members.

Interacted with Onsite counterpart.

Giving KT (Knowledge Transition) to newer team members.

Ensure that the project documentation is maintained as per the Project Life Cycle and all documents are version controlled and maintained.

Used QMF for executing Query.

Coordinating with various other concerned groups as and when required.

Gathering Signoffs from Business.

Environment: COBOL, DB2, JCL, VSAM, TSO/ISPF, FILE-AID, IBM UTILITIES, ENDEVOR, QMF, REXX, SYNCSORT, Control M, Stored Procedures

Client: CITI Bank

Project: Citi Retail Services Production Management, Citi cards

Duration : Feb 2014-Feb 2015

Role: Mainframe Developer

Description: CITI Retail Services production management system has many applications which deals with Retail Private Label Cards business of Acquisition, Authorizations, Account servicing, Payments, Data management, Fraud and Risk, Letters and Statements. Our production management supports to resolve all the issues associated Citi retail services applications. It includes Incident management, Change Management, Infrastructure activities, Alerts monitoring, System health check monitoring, Analyzing and Fixing the code bugs, Reporting Citi retail services management activities to CITI higher management for all the applications. Along with this, it supports the services of First Data Resources (FDR), a transaction processing system for end-to-end Retail Private Label cards processing solutions like New Account Processing, Account Maintenance, Statements, Rewards and Promotions for all of its Retail Private Label Clients.

Responsibilities:

Work on Incident Management, Problem Management,Change Management, Knowledge Management, Capacity Management, Alert monitoring and presenting the application trackers and system health’s to the Citi higher management.

Enhancement of existing programs as per business requirements

Analyzing and suggest enhancements for Production Jobs/Issues to improve the system performance

Preparing the Root cause analysis, Customer impact, short-term solutions and Long-term solutions for Citi retail services major incidents.

Involved analyzing incidents for performance improvement opportunities

Co-coordinator of all Line of Business for Change Management and Problem Management

Ensuring the quality of the deliverables by performing quality audits

Automated daily health check report using JCL. This avoids Manual work on daily basis

Interaction with clients to channelize business requirements and producing defect free deliverables.

Perform post mortem analysis with all the impacted parties and submit its recommendations in a post mortem report.

Updates/creates Service Run book with suggested process changes and documents the application.

Creates a Service Playbook to help L1 handle the issue in future if the issue reoccurs. This will list the actions to be taken, procedures to be followed and groups to be contacted.

Performs a root cause analysis and trend analysis to identify possible service improvement plans.

Create a service improvement plan based on the post mortem report.

Create a service improvement plan based on the post mortem report.

Environment: COBOL, JCL, DB2, TSO/ISPF, ENDEVOR, FILE-AID, SPUFI, IBM UTILITIES, QMF, REXX

Client: CITI Bank

Project: Problem Management - Systems Control

Duration : Sep 2012 to Jan 2014

Role: Mainframe Developer

Description: Systems Control mainly handles Retail private label Credit Card applications and is to support the FDR system for retail cards processing in North America. This involves monitoring the production issues including High severity (Servicenow Issues) & low severity tickets, analyzing the root cause of the issue and working towards the resolution of them. TR resolution may be directly provided on the basis of business rules or may have to be followed up with First Data Resources or the concerned group in Citi. The team also handles Adhoc request like the Handling SAS requests, SAS reports validation against SOLONA, Non-monetary file creation and developing various utilities to aid easy and accurate handling of various activities within Systems Control.

Responsibilities:

Analyzing the production issues and working towards the resolution of them.

Assist different application teams which are communicating with FDR.

Handles Adhoc request like the Handling SAS requests, SAS reports validation against SOLONA, Non-monetary file creation.

Developed VBA tool which will kick the mainframe screen and update the values accordingly which ends in establishing the new merchant account in production region. One must key in the appropriate data to the tool to accomplish the same that would help in reducing manual effort and to complete the given task in a quicker manner.

Interaction with clients to channelize business requirements and producing defect free deliverables.

Analyzed, designed and created new JCL JOBs, PROCs for daily, monthly & yearly Reporting purposes.

Analyzed the job log and resolved production ABENDs; performed impact analysis to resolve user queries.

Provide technical assistance to the team for solving abends.

Tracking the work in progress and attending status meetings.

Environment: COBOL, JCL, DB2, TSO/ISPF, ENDEVOR, FILE-AID, SPUFI, IBM UTILITIES, QMF

EDUCATION:

Bachelor of Engineering from Andhra University, Visakhapatnam with 8.71 CGPA.

Contact this candidate