Front Office Administrator

JENELL MARTIN

**** ******* **** **, **** WORTH TX, 76244

PHONE: 817-***-****

E-MAIL: ********@*****.***

EDUCATION

Tarrant County College Fort Worth, TX

Associate of Arts Degree

****- **** *errin High School Herrin, IL

General Completed with diploma

2000-2002 Fossil Ridge High School Ft. Worth, TX

General Completed

WORK EXPERIENCE

August 2014-Present Keller Spine and Auto Injury Keller, TX

Front Office Administrator

In this position I have had the opportunity of learning a new field of work. Running the front office I am able to work with patients and employees on a personal level. To be able to help patients who come in with severe pain and watch them leave being able to stand up straight or in a whole lot less pain, is very rewarding. Working with the patients I put them on all of their therapies, greet them as soon as they come into the office, and make sure their visit was positive and productive. In the office I also have the duties of scheduling the patients, making sure the patients are ready to be seen by the doctor and that he has any paperwork needed for them, filing of clients’ paperwork that comes in and setting up the office during the day and closing it at night. I also handle all billing, insurances, and working with attorneys.

September 2014- February 2015 Marshalls Watauga, TX

Sales Associate

As working for Marshalls being a sales associate I have been shown many positions of the job. I have required skills of working the floor and interacting with the customers to make sure their experience is a good one, assist customers in the fitting room area, and make sure that all unwanted merchandise is put in its correct section, labeled, and back out on to the floor. I have also ran the back docks making sure all in coming merchandise from trucks has arrived with no damage, put in proper departments, and make ready for other associate to put out on to the floor.

February 2013-January 2014 Joe’s Crab Shack Fort Worth, TX

Waitress

Being a part of Joe’s serving team I was able to interact with the customers and make sure they were continually being taking care of and being able to answer any questions they may have had over the company or food. I was also responsible for keeping cash on hand and holding credit card payments during the shift. Shift leading was also a responsibility which involved assigning work for each member for that shift and at the end of the shift checking each member of the team to make sure they have cleaned their assigned work stations and tables for that day.

October 2012- January 2013 Costco Lewisville, TX

Front end bagger/Floor organizer

While working at Costco I worked in two different areas with the main one being front end bagger. I was responsible for unloading everything from the carts and putting everything back in, in a timely manner. Making sure everything was accounted for and scanned was also another duty as well as retrieving any items that a customers may have forgotten or wanted to add to their transaction. Floor organizing consisted of making sure the floor was well organized and everything was in its place, clothes, towels, and blankets folded properly, and fixing anything that needed it.

February 2012-October 2012 Christals Fort Worth, TX

Sales Associate

Being a sales associate I am able to enter act with all the customers that come into the store. While doing so it allows me to gain knowledge about the customer and allowing me to be able to help them find what they are looking for more easily and walking away from the store as satisfied. Some of my main responsibilities besides the customers are opening and closing the store, counting the safe and drawer, taking in stock and inventory and checking out the customers.

July 2008- December 2011 Cheddars Casual Café Fort Worth, TX

Waitress

Working as a waitress required good time management skills to ensure that customers were greeted in a timely manner and received their order quickly. Responsible for the accuracy of all orders and summary check at the end of the shift. Worked as a team player to ensure all food was expedited quickly and did side work to keep everything stocked.

July 2007- July 2008 Gold Triangle Animal Hospital Southlake, TX

Kennel Technician

Working with animals is a completely different experience, but very beneficial. Making sure the dogs are well taken care of is my main priority. Assist technicians with routine procedures upon request. Other responsibilities include feeding, walking them and caring for them when they are scared or hurt, they always come first. I also have the responsibility of maintaining the kennel by myself on the weekends.

February 2006 – July 2007 Bed Bath & Beyond Watauga, TX Carbondale, IL

Customer care and cashier

At Bed Bath and Beyond, I worked as a customer care representative and a cashier. My responsibilities included but were not limited to, keeping my customers happy and content with the services that were offered to them, making sure that the products my company distributes are up to the Bed Bath and Beyond standards and ringing up merchandise in a quick and orderly fashion. I always tried my best to keep a smile on my face and to offer the best service.

October 2003 - June 2004 Burger King Herrin, IL

Cashier and Food Preparation

As a part of the fast food industry, customer service was a big factor of my job. I always kept my customers happy and could resolve any conflict with a smile and a kind word. Food preparation revolved around cleanliness and efficiency. I was also responsible for handling large sums of money along with accuracy of the balance of the cash register.

June 2002 –July 2002 DFW Design Center Southlake, TX

Clerical

Although this was a summer job for me, it taught me a lot about the job atmosphere and professionalism in the work place. My job included filing, making copies, checking files, faxing and running errands. Also assisted in any other special projects that needed to be worked on or finished.

ADDITONAL SKILLS

●Record and information management

●Business computer Applications

●Keyboarding

●10-stroke

●Official Notary

REFERENCES

Vickey Jimenez 512-***-****

Allison Cloyd 817-***-****

Angela Webb 817-***-****

Shantel Dolan 323-***-****

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