Brittney L. Kizer

**** ******* **** - *******, ***** Carolina - 27615 810-***-**** ac1h5b@r.postjobfree.com

Education

CENTRAL MICHIGAN UNIVERSITY

Mount Pleasant, MI

Bachelor Of Applied Arts, May 2010

Major: Interpersonal and Public Communication: Concentration in Organizational Communication

Minor: Leadership and Management

Professional Experience

RED LOBSTER, INC.

Burlington, NC

General Manager, May, 2016 – Present

Hire, Forecast, Staff based on Business Trends and Staffing Needs

Coaches and Directs Managers and Team Members on Achieving Specific Company and Restaurant Goals

Ensure Food Quality, Safety and Security Standards are met by Managers and Team Members

Order and Receive Shipments of Supplies and Equipment and Maintain to Standard

Manage the Restaurant Effectively to Increase Guest Count and Drive Sales while Building Relationships in the Community

Durham, Cary, and Greenville, NC

Restaurant Manager, September, 2011 – May, 2016

Supervise, Evaluate, Coach, and Train a Team of over 65 Team Members for Growth and Development

Oversee day to day Sales, Labor, Guest Service, Sanitation and Food Safety Standards

Check and Maintain Food Storage, Waste, and Inventory Levels

Build Guest Count and Increase Sales of the Restaurant with Guest Relationships being Priority

Complete Assignments Thoroughly Professionally and On Time

Mount Pleasant, MI and Raleigh, NC

Certified Trainer, June, 2008 – September, 2011

Train 1-5 Team Members in their Desired Position in the Restaurant

Lead Lob-Shadowing Training Sessions and Monitored all Training

Continued the Training Process once trainee was in Desired Position, Providing Feedback and Guidance

Lead Certified Training Meeting with General Manager to Review and Develop Training Procedures

Flint and Mount Pleasant, MI and Raleigh, NC

Server/Hostess, July, 2005 – September, 2011

Provided Superior Customer Service on a Daily Basis

Greeted and Guided Guest through the Menu by Recommending the Perfect Choice for Each Occasion

Lead Fellow Team Members during the Shift to Ensure we all gave the Guest a Great Dinning Experience

Contact this candidate