Director of Talent Acquisition

CHRISTOPHER D. OLSON

Los Angeles, CA 424-***-**** ***********@*****.***

SUMMARY OF QUALIFICATIONS

Highly motivated, disciplined and results oriented professional with exceptional leadership and people skills. Proven track record of maintaining a solid history of meeting and exceeding company goals and agendas. Provide excitement, drive, and integrity to all aspects of the business.

PROFESSIONAL WORK HISTORY

Kforce Inc.

Managing Director, Technology Recruiting July 2016 – May 2017

Responsible for oversight of the technology delivery (recruiting) process and ensures client satisfaction through the delivery of exceptional customer service characterized by mutual respect, understanding, and trust.

Oversaw all recruiting activities for two offices (Culver City and Glendale) supporting the Greater Los Angeles market

Responsible for the hiring, supervision, training and career development of a team of 20+ recruiters, coordinators and other staff as appropriate

Set daily activity goals for the team, ensure attainment of set goals, and provide day-to-day guidance and direction

Conducted weekly/bi-weekly one-on-one meetings with team members and perform account reviews with all Recruiters, Account Managers, Market Managers and Directors

Ensured accounts and job orders/requisitions were prioritized accordingly along with rebalanced recruiting workloads

Developed service and delivery plans in support of organizational strategies and objectives

Recommended improvement of strategies based on market research and competitor analyses

Oversaw implementation of approved strategies and initiatives

Analyzed operational and financial data; prepare forecasts and projections

Identified customer needs and was continuously alert and responsive to changing customer business environment and needs. Communicated to account management team accordingly.

Provided ongoing performance feedback to each team member, both informally and through the formal performance evaluation process. Drove performance accountability for all Directors, Market Managers, Account, Managers, and Recruiters

Provided support by accompanying team members to key client visits when appropriate

Demonstrated strong commitment to a team environment and a client focus

Developed an independent viewpoint and presented a compelling business case to support recommendations

Gained access to and cultivate strong relationships with executive leaders, economic buyers, and hiring managers

Aggressively looked for opportunities to sustain regular contact with clients and improved client retention

AT&T Entertainment Group (Formerly DIRECTV)

Staffing Manager/Sr. Recruiter, Talent Acquisition May 2013 – July 2016

Managed a team of 8-10 recruiters and coordinators whose primary focus was on recruiting the technology roles at the firm along with responsibility for supporting additional corporate business functions (marketing, sales, finance & accounting, legal, HR, etc.) as needed. Partnered with leadership and hiring managers across different business units and locations in multiple technological and operations platforms for full life-cycle recruiting. This included sourcing, qualifying, interviewing, extending offers and negotiating compensation packages.

Effectively managed multiple internal and external relationships and utilize a deep knowledge of talent acquisition processes and practices, including recruiting strategy development, candidate management, and assessment and selection

Worked to ensure that recruiters generated an extensive pipeline of qualified candidates and were proactive and proficient in identifying high quality candidates

Provide guidance to business and HR leadership regarding talent acquisition strategies, guidelines, procedures and programs

Responsible for coaching/training/mentoring the enterprise team of full-cycle recruiters and sourcers

Acted as a talent advisor to hiring managers throughout the course of a search to provide updates, facilitate candidate debrief discussions and recommended course corrections; kept hiring managers abreast of recruiting activities; ensured they were aware of trends and challenges; and maintained consistency in the candidate assessment process, recommended assessment approaches as needed

Regularly attended Sr. VP level staff meetings and engaged in workforce planning discussions to identify both short and long term staffing solutions based on organizational goals and objectives

Developed sourcing plans which supported broader organizational goals and business strategies

Ensured that the talent acquisition team performed an extensive interview and screening process to include vetting for culture, personality-fit and communications skills, as well as fundamental technical skills and competencies specific to each position

Provided direct sourcing functions (research, mining, direct recruiting) as well as worked with specialized technology vendors and agencies as needed

Worked with hiring managers to accurately identify needs and to better create effective job postings; coordinated the posting of all job listings on the company’s website, and various job boards

Provided oversight of all requisitions and candidates through company’s on-line applicant tracking system (Taleo) and helped bring about system efficiency and streamlined the recruiting process

Worked to reconcile all relocation and visa issues and worked in partnership with corporate global mobility to sponsor foreign nationals for work authorization in the US, including H-1B, L-1, J-1, and NAFTA-TN visas

Communicated effectively and timely with hiring managers and candidates throughout the recruitment process

Passionately expressed AT&T/DIRECTV’s competitive advantage, business structure and culture to candidates

DIRECTV (Ultimate Staffing – Staffing Agency)

Sr. Recruiter, Talent Acquisition (Consultant) August 2012 – May 2013

Primary focus is on recruiting the technology roles along with responsibility for supporting additional business functions as needed. Partner with hiring managers across different business units in multiple technological and operations platforms for full life-cycle recruiting. This includes sourcing, qualifying, interviewing, extending offers and negotiating compensation packages.

Worked to generate an extensive pipeline of qualified candidates - proactive and proficient in identifying high quality candidates

Performed an extensive interview and screening process to include vetting for culture, personality-fit and communications skills, as well as fundamental technical skills and competencies specific to each position

Provided direct sourcing functions (research, mining, direct recruiting) as well as worked with specialized technology vendors and agencies as needed

Worked with hiring managers to accurately identify needs and created effective job postings; coordinated the posting of all job listings on the company’s website, and various job boards

Managed all requisitions and candidates through company’s on-line applicant tracking system

Coordinated reference checks on all potential new hires including gathering the appropriate information from candidates or their representatives

Recognized relocation and visa issues and work in partnership with corporate global mobility to sponsor foreign nationals for work authorization in the US, including H-1B, L-1, J-1, and NAFTA-TN visas

Communicated effectively and timely with hiring managers and candidates throughout the recruitment process

Passionately expressed DIRECTV’s competitive advantage, business structure and culture to candidates

WESTERN ASSET MANAGEMENT (Fixed Income Institutional Asset Mgmt Firm)

Recruiter (Consultant) November 2010 – June 2012

Primary focus was on recruiting the technology roles along with responsibility for supporting additional businesses as needed including investment operations, client services, etc. Partner with hiring managers across different business units in multiple technological and operations platforms for full life-cycle recruiting. This includes sourcing, qualifying, interviewing, extending offers and negotiating compensation packages.

Work to generate an extensive pipeline of qualified candidates - proactive and proficient in identifying high quality candidates

Perform an extensive interview and screening process to include vetting for culture, personality-fit and communications skills, as well as fundamental technical skills and competencies specific to each position

Provide sourcing solutions working with specialized technology vendors and agencies as well as direct sourcing functions (research, mining, direct recruiting)

Work with hiring managers to accurately identify needs and create effective job postings; coordinate the posting of all job listings on the company’s website, and various job boards

Disseminate job postings to the appropriate strategic sourcing partners (i.e., vendors, agencies) as needed

Manage all requisitions and candidates through company’s on-line applicant tracking system (iCIMS)

Coordinate reference checks on all potential new hires including gathering the appropriate information from candidates or their representatives

Recognize relocation and visa issues and work in partnership with corporate global mobility to sponsor foreign nationals for work authorization in the US, including H-1B, L-1, J-1, and NAFTA-TN visas

Communicate effectively and timely with hiring managers and candidates throughout the recruitment process

Passionately express the company’s business structure and culture to candidates

XI FINANCIAL, LLC (Start-up Distribution & Wholesale Company – Financial Services)

Partner / Wholesaler July 2010 – March 2011

Built a new start-up 3rd party distribution company focused on sales of investment products to financial advisors and institutions

Established relationships with product sponsors and negotiated compensation agreements for distribution of their products

Recruited and managed a wholesaling team of seven sales people for distribution of alternative investments to RIA’s, Family Offices, and Institutional clients across the U.S.

RAYMOND H. RILEY & ASSOCIATES, LLC (Retained Search Firm – Financial Services)

Associate / Sr. Recruiter October 2005 – April 2010

Responsible for recruiting and building relationships with Executive Management, Presidents/Heads of Distribution, Sales Management, Institutional Sales, Wholesalers, National Key Accounts, Internal Sales Management, Product Specialists, Sr. Marketing Roles, and Portfolio Advisors.

Lead the front end of the recruitment process for professionals within the financial services industry

Discussed multiple investment products (mutual funds, separately managed accounts, variable annuities, ETF’s, hedge funds, structured products, REIT’s, and other alternative investments) with both candidates and prospective clients

Prospected, qualified, and networked with industry professionals, ensuring that all appropriate candidates were identified

Conducted detailed face-to-face interviews to screen applicants and determine if the candidate were a fit for the firms needs

Marketed to the key decision makers at investment management firms to identify openings and to obtain new search opportunities

Information Technology Director / Project Manager February 2006-April 2010

In addition to recruiting was also responsible for the oversight of the technology processes and issues, including management of the outsourced information technology support firms.

Successfully researched, designed, and implemented a new customized CRM system (Salesforce.com) for sales, recruiting, and candidate tracking

Worked with phone vendors and telecommunications providers to converted phone system from analog to VOIP technology

Worked with video conferencing providers to upgrade video conference hardware from ISDN to Internet technology

Troubleshoot and resolve issues involving servers, personal computers, network, and software

JACKSON NATIONAL LIFE INSURANCE COMPANY

Sr. Internal Wholesaler Variable Annuities September 2003-October 2005

Created new relationships and managed existing relationships with advisors to increase revenue of Jackson National Life’s Variable Annuity products throughout Southern California. Accomplished success through meetings, seminars and training workshops. Kept brokers informed of Jackson's rapidly changing products and service enhancements.

Ranked number two on internal sales desk in sales and presentations

Made proactive sales calls with existing and potential advisors to find selling opportunities in a $100+ million sales territory (San Diego, Orange, Riverside Counties)

Presented Jackson National Life products to new and existing clients and brokers both over the phone and through in person meetings

Identified and built relationships with top-producing advisors and investment professionals – prepared referral leads lists to generate new business

Developed and executed an appropriate business plan to maximize territorial sales

Created and maintained broker profile levels by researching data on current and proposed sales activity

TRILOGY FINANCIAL SERVICES (NATIONAL PLANNING CORPORATION)

Investment Executive May 2002-August 2003

Responsible for building long-term, lasting relationships with clients. Educated them on products and services designed to help them achieve financial independence while remaining unbiased and objective when it comes to their guidance and support.

Built comprehensive investment plans which included financial, advisory, asset protection, tax and estate planning

Evaluated and implemented Mutual Funds, Variable Annuities, 401(k), 403(b), ROTH, SEP and IRA plans to create achievable financial goals for clients

Consulted small businesses with tax sheltered investing and business continuation

Expanded client base through referrals, seminars, calls and letters

Conducted client reviews to improve client satisfaction and identify additional needs

Researched and carried out due diligence on investment products and market trends through use of wholesalers, industry publications, and white papers

CIBER (formerly Digiterra Inc. / Summit Group)

Project Manager / Technical Lead / Consultant February 1999- September 2001

Developed business plans and made improvement recommendations to increase sales and profits

Managed a team of developers on Enterprise Resource Planning system projects to improve business quality

Increased customers bottom line through modification and enhancement of systems, processes and software

Lead the recruiting and hiring process for project teams

EDUCATION

University of Colorado at Denver – Masters of Business Administration (Finance / Investment Mgmt)

January 2002 – December 2005

University of Colorado at Boulder – B.S. in Business Administration (Information Systems / Finance)

August 1994 – December 1998

LEADERSHIP & PERSONAL DEVELOPMENT

DALE CARNEGIE LEADERSHIP TRAINING FOR MANAGERS

Understanding the distinction between personal leadership and organizational leadership

Planning and innovation process

Understanding the performance process and accountability

Creating a coaching and appraisal process

Improving problem analysis and decision-making

Recognizing human potential

Employing a delegation process

Handling mistakes

Striving for continuous improvement

TOASTMASTERS INTERNATIONAL

Development of delivering great presentations

Became skilled at easily leading teams and conducting meetings

Improved ability to give and receive constructive evaluations

UNIVERSITY OF COLORADO TRACK TEAM

Decathlete / Pole Vaulter / Varsity Track Team Member August 1994 – May 1998

Four year varsity letter winner for the track team in decathlon and pole vault

Learned discipline, team building and achieving goals from an intense training regimen and determined coaching staff

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