Customer Service Accounts Receivable

DAPHENE MAYFIELD

Duluth Georgia .*********@*****.*** .678-***-****

Professional Profile

Senior accounting professional with demonstrated expertise in office management, and combined cross -functional competencies in all phases of accounting. Superior analytical skills, ability to contribute the highest quality of output individually and as a team player .Persuasive and concise communicator having verifiable track record of meeting and exceeding job expectations.

Skill Summary

Accounts Payable, Accounts Receivable, Billing, Reconciliations, General Ledger, Month End Close, Year End Close, Payroll, Tax, Inventory, Financial Reporting, Financial Analysis,Strategic Financial Planning.

Accomplishments

I was an Instructor at the company annual user’s conferences, and my course provided CEU’s for hundreds of professionals ( Doctor’s,Accountants, Business Mangers) Best Practices and Financial Management

Provided Business Analysis for established practices to improve their bottom line in an excess of over 30 million dollars

Streamlined several budgets with over 600,000 saved in the first year

Created documentation for month end processes and year end processes to implemented

Over 18 years Progressive Staff Accountant /Full Charge Bookkeeper Experience

Professional Experience

Managed and Assisted in maintaining full charge accounting for company’s clientele including Payroll, Accounts Payable, Accounts Receivable, General Ledger, Billing & Financial Reporting. Ensuring day to day Accounting Practice and Principles were performed and implemented in offices Practices.

Multiple State Payroll Processing’s

Multiple State Tax Implementations

Federal Tax Implementations * Tax Reporting /Payments

Implement 401k, Cafeteria Plans, Simple IRA’s, Wage Garnishment

Processing of W2’s,940& 941 Reports

State and Local tax maintenance and Reports

Accounts Payable Processes and Management

Vendor coding, Adjustments, Discrepancy Research /Resolutions

Processing Expense reports and 1099’s

Troubleshooting Discrepancies

Maintain Accounts Receivable

Bank Reconciliations

Provided End of Month,Quarter, Year End Processes

Financial Reporting

Assisted in Year End Procedures/Closing

Assisted in Full Cycle Billing -Paper and Electronic

Insurance and Claims Billing –Paper and Electronic

Individual Tax Preparation

Small Business Tax Preparation

Office scheduling and Training

Deposit and End of Day Reconciliations

Customer Concerns and Issue Resolutions

Sales and Commissions Reporting

Sales and Commission Payments

Sales Discrepancy Research

Bonus Management

Career History

Carestream Dental Tax Inc.

Accounting Analyst 2013-2017 Assistant Manager 2012-2010

Finance Assistant 2010-2013 Tax Preparer 2008-2009

Accounting Rep III 2010-2007

Accounting Rep II 2007-2004

Accounting Rep 2004- 2000

Technologies

Accounting Software, Quick Books, SAP, Excel (Pivot Tables, V-lookups), Outlook, Word, Clientele

Education and Certifications

1991 NCCHS, 2000 DALE CARNIEGE CUSTOMER SERVICE,2008-2012 TAX PREPARATION,2013-2016 HIPAA COMPLIANCE,2013-2017 FDA REGULATIONS,2017 QUICKBOOKS PROADVISOR

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