Lorraine Kealey, PMP

Cherry Hill, NJ ***** ■ 856-***-**** ■ ac1h1x@r.postjobfree.com www.linkedin.com/in/lorrainekealeypmp

Program Manager/Project Manager with over 15 years’ proficiency leading complex business and technology projects spanning diverse environments. Effectively communicates with functional and technical groups, senior management and vendors. Work Breakdown Structure and project plan development, resource allocation in matrixed environments, team building across multiple work streams, vendor relations, budget and financial reporting, risks/issue management, escalation, change and performance management, artifact generation, PMO and executive-level status reporting. Currently preparing for PMI-ACP certification.

Served as PM Advisory Council member, recommending and influencing process/procedures for TD Bank (developed method of mapping tasks and artifacts, ensuring accuracy and simplified audits).

Helped deploy Program recognized by the President and CEO as a major milestone for TD Bank.

Deployed data and ACH reporting enhancements for TD, addressing Federal audit findings.

Managed the second largest data conversion project for the integration of TD and Commerce Bank.

Directed a critical compliance project for Comcast, meeting FCC deadline.

Managed COTS projects (TD Bank’s US Bill Pay Project, TIAA-CREF’s Planned Sponsored Services Program).

Vendor Management (including backfilling the Vendor Management resource for IBM during the Filenet Integration Program, all vendor management for Acorn Accounting).

Responsible for updating project budgets ranging from $250K to $10-20M.

Experience in blended, Waterfall and Agile environments.

CAREER EXPERIENCE

Client: Barclaycard US, Financial & Regulatory Reporting, Wilmington DE 03/2016 – 03/2017

Title: Vice President, Accounting Project Lead

Business Program/Project Manager, Blended Waterfall/Agile Environment

Contract through StaffMark, New York NY

(PMLC, Microsoft Office Suite, SharePoint, Waterfall/Agile Blended Environment)

Responsible for identifying and monitoring accounting deliverables across all projects for Program Octon (Dodd-Frank), reporting to the Controller, Director of Financial and Regulatory Reporting. Maintained project documentation and artifacts on SharePoint repository. Mentored Program PMO and Accounting Department’s project managers.

LERM Day 2, BBDE IRS Project: Very high visibility project to address the Interest Rate Swaps (IRS) audit finding which was deferred from the Investment Bank’s Liquidity Execution Risk Management (LERM) Day 1 project. Managed project business work streams (Collateral Management, Risk Management, Treasury, Accounting) during period of intense business input. Generated status reports to IB, created project plan, scheduled requirements meetings, established weekly status meetings. Transitioned to IB after BRD approval and decreased business involvement.

Dodd-Frank Program: Provided Finance Department oversight of Data Infrastructure Activity (Manual Hand-Ins), FFEIC 041 Project (Call Report); Structured CD Project (cancelled)

Employer: TD Bank, US Finance PMO, Cherry Hill NJ 10/2013 – 01/2016

Title: Vice President, Project Manager II

Business Project Manager, Waterfall Environment

(PMLC/SDLC, Clarity, Microsoft Office Suite, SharePoint)

As manager of the US Finance PMO, was responsible for governance of all US Finance PMO projects. Mentored senior and junior project managers and administrative support. Maintained project documentation on SharePoint. Submitted monthly Clarity status updates.

Developed Template ID mapping project plan to templates, ensuring accuracy, organization and simplified PMO audits. Deployed by TDBNA PMO to 200+ project managers in 2014.

US Access Remediation Phase II, Tier 5: Investigate Administrative access for Finance Non-SOX applications, document and review potential gaps, recommend remediation and apply as appropriate. Transitioned to IT’s REAP/Currency Program.

US Essbase Upgrade Project, Tier 3: Upgrade SY9 Essbase to a more current version of Hyperion (11.1.2.3), and align to ITS prod and non-prod environment standards. In flight.

Vector Reconcile Stability Program, Tier 3: Addressed audit finding caused by capacity and stability issues, forcing Business to manually reconcile new accounts. Deployed.

US General Ledger Project: Key project to deliver underlying technology and process improvements for the One GL Program (Tier 2). Program paused to review scope (Oracle terminating AIX support).

Client: TD Bank, Online Channel, Mt. Laurel NJ 01/2011 – 06/2013

Business Project Manager, Waterfall Environment

Contract through The Judge Group, Philadelphia PA

(PMLC/SDLC, Clarity, Microsoft Office Suite, SharePoint)

Maintained project documentation on SharePoint. Submitted monthly Clarity status updates.

OLC US Bill Pay Replacement Program: Upgraded the US Bill Pay platform with CheckFree RXP for Retail/Mobile and Small Business and transitioned to a new vendor (Fiserv). Converted Bill Pay Services to Mobile and SBIB and RIB platform.

oIn a company-wide email, TD’s President & CEO cited the successful RIB/Mobile deployment as a major milestone, to compete with Top 10 Banks and Biller-Direct sites

oCore Team comprised of 19 work streams, including Business, IT and vendor (Fiserv).

Online Channel TDB Money-In Time-Ordered Posting, Partner Project: Post transactions based on date/timestamp to comply with future OCC or Regulatory Mandates and improve transparency for the Customer. Paused due to CFPB guidance uncertainty.

ACH Risk Mitigation Program: To address Federal audit findings, TD enhanced internal reporting capabilities through the successful implementation of the following projects:

o12.31 Reports/Interim Solution: Monitored retirement of 12.31 reports as LARU and MIS Enhanced Reporting deployed.

oACH Clarity LARU: Delivered reporting capability and data enhancements to Governance, Risk, Payment Systems Risk, and ACH Operational Excellence Pillars.

oMIS Enhanced Reporting: Delivery of critical Portico reports to Governance, Risk, Payment Systems Risk, ACH Operational Excellence & Credit Admin and Underwriting.

oACH Over Limit: Delivered enhancements to the Over Limit system report and deployment of a new, blackberry-friendly version for officers in the field.

oMaestro CL to PEP+ Interface: Brought this inflight project to successful deployment. Monitored training and Corporate Communications for the Credit Pillar.

oBLDM to PEP+ Buildout: Delivery of a new, robust data universe to satisfy Federal requirement for ad hoc reporting and analysis. WEBI access planned for 200 power users in the Credit Administration & Underwriting and ACH Operational Excellence Pillars.

Client: Comcast ePMO, Corporate Headquarters, Philadelphia PA 03/2010 – 01/2011

Title: Program Director

Business Program Director, Waterfall Environment

Contract through Apex Systems, Richmond VA

(PMLC, Microsoft Office Suite)

Next Day Porting Program: Very high profile program ensuring compliance with FCC May 2009 order. Program impacted IT, Comcast University, Legal, and Call Centers.

oDesigned Lessons Learned template; ePMO to automate and leverage for other programs.

oManaged program from Inception through Closure. Deployed on time, within budget.

NENA e911 Program: Assumed management of this national program to upgrade 911 architecture to NENA i2 standards. Core team: Business, IT, E911 Operations, NASR 911 Data Operations, Process Engineering, and TCS (outside vendor).

oDesigned dashboard for key stakeholders to monitor progress by each state.

oTracked vendor deliverables, avoiding misalignment of Engineering and TCS deliverables.

oProgram transitioned from Comcast ePMO to Deployment PMO.

Port-Out Automation Tool-CSG billing System Program: Assumed management and deployment of inflight Market Trial to automate the manual generation of Port Out work orders in the CSG biller, enabling NASR to significantly reduce vendor headcount.

oTrained NASR resources to facilitate fall-out reviews with market representatives

Client: TD Bank North / Commerce, Information Technology, Mt. Laurel NJ 07/2008 – 10/2009

Title: IT Project Manager III

Technology Program Manager, Waterfall Environment

Contract through Pro Search, Portland ME

(SDLC, Oracle, Java, .net, Microsoft Office Suite, SharePoint, Primavera)

FileNet Integration Program: TD Bank’s second largest data conversion project involving the integration with Commerce Bank; implemented an updated system (FileNet) to Lewiston ME. Enterprise-wide, high profile, complex program included Kofax, Barcoding, and RMS Pre-Integration projects. Maintained project documentation on SharePoint.

Core team: Technology, Business Analysts, Infrastructure, Data Conversion, Solution Architects, System Admins, QA, outside vendors (IBM, Fidelity, CTI)

Maintained high team member morale while adhering to very aggressive timelines

Managed the Central Command Center during Data Conversion rehearsals and deployment

Coached 6 BAs to manage sub-projects as PMs

Resolved misalignment of Technology and LOB project plans, enabling LOB to report status

Client: Barclaycard US, Information Technology, Wilmington DE 10/2007 – 05/2008

Title: Senior IT Project Manager

Technology Project Manager, Waterfall Environment

Contract through The Judge Group, Philadelphia PA

(SDLC, Java, J2EE, Database, .net, Microsoft Office Suite, SharePoint)

BJ’s Photocard Re-Launch Project, Eastern Bank IPS Launch Project, and the Account Segment Profitability Project (a bank-wide financial reporting initiative).

oRecovered projects by providing structure, management and organization

oEnsured Technology met approval and testing deadlines

oPhotoCard and Eastern Bank were implemented on time; ASP is ongoing

oMaintained project documentation on SharePoint.

Client: TIAA-CREF, Pension Products Group, Charlotte NC 10/2005 – 09/2007

Business Program/Project Manager, Waterfall Environment

Contract through The IQ Business Group, Johannesburg, South Africa

(PMLC/SDLC, AS400, Java, CICS/Cobol, Microsoft Office Suite, Clarity (NIKU), Workbench)

Plan Sponsor Services (PSS) Program: Replace Legacy System with new, web-based application. Sub-projects: PSS Implementation, CRSS (Consolidated Retirement Statements), BMC (Boston Medical College), BMC Interim Solution.

Partnered with work stream leader in establishing a Program PMO

Built core group of 14 work streams comprised of the Business, Technology and Vendors

Monthly status updates to executives, as well as project artifact storage and project plan maintained in Clarity.

Employer: Acorn Accounting & Financial Services, Camden NJ 09/2002 – 10/2005

Small Business

(New business development; Microsoft Office Suite, Pagebuilder, HTML)

Established The Acorn Business Network, comprised of 24 local businesses to share business leads. Marketed, scheduled and facilitated 75+ seminars, attended by hundreds of business owners and accountants across 4 states. Launched 2 websites used to market the company. Responsible for all

marketing and advertising. Handled customer and vendor negotiations and relations.

Employer: JPMorgan Chase, Information Technology, Edison NJ 12/1999 – 09/2002

Title: Sr. Technology Officer / Development Manager / IT Project Manager

Technology Project Manager, Agile Environment

(Application Dev/Support, SDLC, HP3000, FOCUS, PowerBuilder, Microsoft Office Suite)

Single point of contact for Corporate Compliance with Central Systems. Set strategic and operational direction, managed priorities, negotiated deliverables, controlled quality. Gathered requirements and communicated progress. Designed databases, input/output feeds, designed/coded UI’s, and developed reports for HMDA Compliance users to analyze Mortgage-related data. Managed team of senior programmer analysts. Completed two contracts as a consultant prior to becoming a full staff member.

Assumed control of a 2-month Y2K remediation project, delivering all goals within 30 days

Monthly and yearly implementation/submission to the Federal Government of the HMDA LAR

Dozens of reporting projects for HMDA Compliance, including creation of new databases and feeds

Founded “MIF’d”, a national peer support network of 30 managers

IT representative on Six Sigma project replacing Legacy System with client-server based application

RELATED EXPERIENCE

Client: Lucent Technologies, Corporate Finance Technology, Whippany NJ

Title: Sr. Programmer Analyst / IT Project Manager

Contract through J. Anthony & Associates, Boca Raton FL

(SDLC, Dev/Prod Support, Data warehouse oversight, Teradata, UNIX, VM, FOCUS, Microsoft Office)

Client: AT&T, Technology, Piscataway NJ

Title: Senior Programmer Analyst

Contract through Trecom Business Systems, Edison NJ

(SDLC, Application Dev/Prod Support, IBM3270, VM, FOCUS, CMSBatch, Rexx, PowerBuilder)

Client: Johnson & Johnson, Central NJ; Contractor - Senior Programmer Analyst

(Application Development, MS, VM, FOCUS, JCL)

Employer: Drexel Burnham Lambert Incorporated, New York, NY

Title: Senior Programmer Analyst

(SDLC, Application Development, MVS, VM, FOCUS, JCL, CMSBatch, Rexx, COBOL, BASIC)

EDUCATION

BS in Computer Science, Business and Math minors (Magna cum Laude), Pace University, NY NY

The Mary Louis Academy, Wexford Terrace, Jamaica Estates NY

CERTIFICATION

Project Management Professional #298830 (2005 to Present), Project Management Institute

Currently preparing for PMI-ACP (Agile Certified Practitioner) certification

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