Theresa M. Hearn
Powder Springs, GA 30127
(H)770-***-**** (M)404-***-****
*******.******@*****.***
Professional Experience
Tanner Health System
Business Intelligence Analyst (February 2017 to June 2017)
Manage the design, implementation and project management for the Data Analytics division.
Responsible for source system analysis, requirements. metadata and data quality
Lead all new modeling initiatives
Responsible for training in use of the product and the data
Gather and document business requirements
Act as consultant to internal and external customers
Maintain and develop project plans (Agile environment)
Responsible for communication to all levels of management as it relates to the product
Utilize skills in SQL, MS Office, MS SQL Server.
Aaron’s Inc.
Lead Data Architect (February 2016 to August 2016)
Manage the design, implementation and support for the enterprise data warehouse Master Data Management and its analytical components.
Responsible for source system analysis, requirements. metadata and data quality
Lead all new modeling initiatives
Responsible for training in use of the product and the data
Gather and document business requirements
Act as consultant to internal and external customers
Maintain and develop project plans (Agile environment)
Responsible for communication to all levels of management as it relates to the product
Utilize skills in SQL, Embarcadero, MS Office, MS Project, MS SQL Server, Confluence, JIRA
HealthCore (a wholly owned subsidiary of WellPoint now Anthem)
Director, Clinical Data Integration: (February 2011 to September 2014)
IT Technical Expert (February 2000 to February 2011)
Manage the design, implementation and support for the enterprise data warehouse, Real World Evidence (RWE) data warehouse and its analytical components.
Responsible for source system analysis, requirements. metadata and data quality
Lead all new modeling initiatives
Responsible for training in use of the product and the data
Gather and document business requirements
Maintain relationship with software vendors
Act as consultant to internal and external customers
Participation in major corporate committees (HEDIS, Data Warehouse, etc)
Responsible for all budgeting aspects
Maintain and develop project plans
Responsible for communication to all levels of management as it relates to the product
Mentor and manage staff (7-10) including Business Analysts, Quality Analysts, and technical lead
Utilize skills in SQL, ERWin, MS Office, MS Project, ORACLE, SAS, Teradata
WellPoint Atlanta, GA
Data Warehouse Manager:
Manage all aspects of the enterprise data warehouse. (February 1998 to January 2000)
Maintain consultative relationship with business community
Approve and monitor all project plans
Lead transformation, business analysis and modeling teams
Manage HEDIS Team in data collection and reporting including Chart review
Responsible for all aspects of budgeting including hardware, software and personnel
Responsible for vendor relations
Manage and mentor staff (approx. 30 FTE’s)
Utilize skills in SQL, ERWin, MS Office, MS Project, ORACLE, Teradata
Blue Cross Blue Shield of Georgia
Data Architect:
Manage the design and modeling of the enterprise data warehouse. (January 1997 to February 1998)
Gather and document business requirements
Facilitate JAD Sessions
Lead the modeling team in all aspects of design
Assist in source system analysis
Manage HEDIS Team in data collection and reporting including Chart review
Maintain consultative relationship with business community
Act as business consultant to all members of EDW team
Lead and assist in metadata gathering and implementation
Lead and assist in maintenance of data quality
Mentor staff
Utilize skills in SQL, ERWin, MS Office, MS Project, ORACLE
Blue Cross Blue Shield of Georgia Atlanta, GA (October 1995 to January 1997)
Medical Economics Manager:
Manage business informatics for the Atlanta healthcare market consisting of over 150,000 members.
Reporting and information management of managed care market of 150,000+ members
Production and support of physician profiling efforts
Calculation and distribution of bonus to physician network (approx. 2 million dollar bonus distribution)
Consultative role to healthcare partnership
Manage HEDIS team in data collection and reporting including Chart review
Participation in major corporate committees (HEDIS, Data Warehouse, etc)
Budgeting for entire market
Manage and mentor staff (4 FTE’s)
Utilize skills in SAS, MS Office, Healthchex, Wellpoint PM
Prudential Insurance Company Southern Group Operations Atlanta, GA
Business Systems Manager: (February 1990 to October 1995)
Manage programming, analysis and support of managed and traditional health care delivery systems to aid and assist management decision-making and fulfill external customers' information needs.
Analysis and programming
Consultative role with internal and external customers
Budgeting for department
Planning and development for department
Manage HEDIS Team in data collection and reporting including Chart review
Manage and mentor programmers and analysts (5 FTE’s)
Utilize skills in TSO, JCL, SAS, MEDSTAT, MS Office
Prudential Insurance Company Southern Group Operations Atlanta, GA
Insurance Underwriter: (August 1988 to January 1990)
Evaluate and assign rates for insurable risks under group policies.
Analysis of group demographics and experience
Evaluation of marketing strategy
Pricing of products
Consultative role with Marketing Managers and Clients
Education
Bachelor of Arts & Bachelor of Science - May 1986, State University of New York at Stony Brook
ACTIVITIES:
Youth Leader and Mentor at McEachern Memorial UMC
Technology assistance at McEachern Memorial UMC
Local and Foreign missions work