Sales Manager
Resume:
PROFESSIONAL SUMMARY
SKILLS
WORK HISTORY
AL GRATTAFIORI
*** ******** ***, **********, ** 38614 • H: 662-***-**** • C: 662-***-**** • ************@*******.*** Self-motivated, innovative and goal-oriented management professional committed to giving your company my best
. Dedicated team player skilled at mediation and conflict resolution. Drives company growth by putting company interests and goals first.
Goal-oriented
Analytical problem solver
Accomplished manager
Exceptional time management
Operational analysis
Strong leader
Detail-oriented
Strong mechanical and electrical skills
Multi-tasking
Painting and repair specialist
Organized
Motivated self-starter
01/2012 - Current
Manager
Sherwin Williams - 229 first st Clarksdale, Ms 38614 Increased revenues by 8% within the first year as Sales Manager. Developed quarterly and annual sales department budgets. Approved all sales staff budget expenditures.
Trained all incoming sales team members.
Supervised a sales force of 3 sales associates.
Supported the sales team in writing proposals and closing contracts. Developed a comprehensive training program for new sales associates. Closed an average of 400 sales calls each quarter. Reviewed operational records and reports to project sales and determine profitability. Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Attended sales training classes and brought best practices leadership back to the company. 03/2006 - 01/2012
Assistant Manager
Sherwin Williams - 229 first st Clarksdale, Ms 38614 Conducted store inventories once per year
EDUCATION
ACCOMPLISHMENTS
AFFILIATIONS
Generated repeat business through exceptional customer service. Promoted from sales associate to Assistant Manager within 3 months. Counted cash drawers and made bank deposits.
Interviewed job candidates and made staffing decisions. Assigned employees to specific duties to best meet the needs of the store. Reordered inventory when it dropped below predetermined levels. Instructed staff on appropriately handling difficult and complicated sales. Examined merchandise to verify that it was correctly priced and displayed. Planned budgets and authorized payments and merchandise returns. Scheduled and led weekly store meetings for all employees. Increased profits through effective sales training and troubleshooting profit loss areas. Completed profit and loss performance reports.
Trained and developed new associates on POS system and key sales tactics. 03/2006 - 10/2006
Sales Associate
Sherwin Williams - greenville ms
Completed all cleaning, stocking and organizing tasks in assigned sales area. Prioritized helping customers over completing other routine tasks in the store. Built relationships with customers to increase likelihood of repeat business. Contributed to team success by exceeding team sales goals by 5%. Greeted customers in a timely fashion while quickly determining their needs. Recommended merchandise to customers based on their needs and preferences. Wrote sales slips and sales contracts.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Responded to customer questions and requests in a prompt and efficient manner. Contacted other store locations to determine merchandise availability. Engaged with customers in a sincere and friendly manner. I need 100 credits to finish my degree
Bachelor of Science: chemistry
Delta state University - cleveland Ms
1995
High School Diploma:
Clarksdale High - Clarksdale ms
Presented with the Mississippi blood services volunteer of the year Award for 2009 Member of the Coahoma County chamber of commerce.
Member of the Kappa Sigma Lambda PI chapter fraternity REFERENCES
Mark Stovall
Executive Director of Stonewater Adolescent Center 662-***-****
Bryan Adams
Lead IT Specialist for Dell Systems
Obert Douglas
Retired Fire Chief Clarksdale Fire Department
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