PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

AL GRATTAFIORI

*** ******** ***, **********, ** 38614 • H: 662-***-**** • C: 662-***-**** • ac1gva@r.postjobfree.com Self-motivated, innovative and goal-oriented management professional committed to giving your company my best

. Dedicated team player skilled at mediation and conflict resolution. Drives company growth by putting company interests and goals first.

Goal-oriented

Analytical problem solver

Accomplished manager

Exceptional time management

Operational analysis

Strong leader

Detail-oriented

Strong mechanical and electrical skills

Multi-tasking

Painting and repair specialist

Organized

Motivated self-starter

01/2012 - Current

Manager

Sherwin Williams - 229 first st Clarksdale, Ms 38614 Increased revenues by 8% within the first year as Sales Manager. Developed quarterly and annual sales department budgets. Approved all sales staff budget expenditures.

Trained all incoming sales team members.

Supervised a sales force of 3 sales associates.

Supported the sales team in writing proposals and closing contracts. Developed a comprehensive training program for new sales associates. Closed an average of 400 sales calls each quarter. Reviewed operational records and reports to project sales and determine profitability. Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.

Attended sales training classes and brought best practices leadership back to the company. 03/2006 - 01/2012

Assistant Manager

Sherwin Williams - 229 first st Clarksdale, Ms 38614 Conducted store inventories once per year

EDUCATION

ACCOMPLISHMENTS

AFFILIATIONS

Generated repeat business through exceptional customer service. Promoted from sales associate to Assistant Manager within 3 months. Counted cash drawers and made bank deposits.

Interviewed job candidates and made staffing decisions. Assigned employees to specific duties to best meet the needs of the store. Reordered inventory when it dropped below predetermined levels. Instructed staff on appropriately handling difficult and complicated sales. Examined merchandise to verify that it was correctly priced and displayed. Planned budgets and authorized payments and merchandise returns. Scheduled and led weekly store meetings for all employees. Increased profits through effective sales training and troubleshooting profit loss areas. Completed profit and loss performance reports.

Trained and developed new associates on POS system and key sales tactics. 03/2006 - 10/2006

Sales Associate

Sherwin Williams - greenville ms

Completed all cleaning, stocking and organizing tasks in assigned sales area. Prioritized helping customers over completing other routine tasks in the store. Built relationships with customers to increase likelihood of repeat business. Contributed to team success by exceeding team sales goals by 5%. Greeted customers in a timely fashion while quickly determining their needs. Recommended merchandise to customers based on their needs and preferences. Wrote sales slips and sales contracts.

Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.

Responded to customer questions and requests in a prompt and efficient manner. Contacted other store locations to determine merchandise availability. Engaged with customers in a sincere and friendly manner. I need 100 credits to finish my degree

Bachelor of Science: chemistry

Delta state University - cleveland Ms

1995

High School Diploma:

Clarksdale High - Clarksdale ms

Presented with the Mississippi blood services volunteer of the year Award for 2009 Member of the Coahoma County chamber of commerce.

Member of the Kappa Sigma Lambda PI chapter fraternity REFERENCES

Mark Stovall

Executive Director of Stonewater Adolescent Center 662-***-****

Bryan Adams

Lead IT Specialist for Dell Systems

214-***-****

Obert Douglas

Retired Fire Chief Clarksdale Fire Department

662-***-****

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