Manager Sales, Storage Engineer, Systems Engineer, Infrastructure

Charles W. Eichholtz

*** ********** ****, **** *-40

Pittsburgh, Pa. 15206

Phone: 412-***-**** Email: **************@*****.***

** **** *********** ** ************

SUMMARY

Professional, U.S. Army Veteran, I have worked in the IT Industry for nearly two decades. Over those years, I have built on what was instilled into me during my first days in the Military, “Lead, Follow or Get Out of the Way”. I have found over the years that I have applied that mentality in many different and dynamically diverse organizations to overcome some of the most challenging and complicated solutions. I can work independently or teach others, I can learn if I do not know, and I can always function as a team member to contribute whatever and whenever possible, while others take the lead. Ultimately, I am looking for that next great challenge to take an organization to the extreme and cutting edge of technology, thank you for taking the time to read this brief summary.

AREAS OF EXPERTISE

Storage Planning Methods

Storage Best Practices

Storage Security

Detailed Documentation

Data Integrity/Disaster Recovery

Large Storage Implementations

Risk Assessment

Windows System Administration

VMWare Administration

Coding Shell Scripts, PERL

TECHNICAL PROFICIENCIES

STORAGE PLATFORMS: Dell: Equallogic PS Series, PowerVault MD Series, Compellent SC Series HP 3PAR: Storeserv 7000 Family, Storeserv 8200 Family, Storeserve 20000 Family

Hitachi Data Systems: HNAS Platform, VSP Family, HCP (Content Platform)

NETApp: FAS 2600 Series, FAS 8200 Series, FAS 9000 Series

EMC: VNXe, Isilin, Clariion, Celerra

STORAGE SOFTWARE: Dell: Storage Resource Manager, SDS

HP 3PAR Management Console

Hitachi Data Systems: HI Command Suite, UVM, Performance Monitor

SERVER HARDWARE: IBM X-series, Blade HS, JS & LS Series, P-Series

Dell PowerEdge

HP ProLiant Series, Blade BL & WS Series, Servers (DL360/380)

SERVER SOFTWARE: Microsoft: X-Windows RedHat RHEL V.x VMWare: VSphere 5.x, 6.x

BACKUP SOLUTIONS: IBM: Tivoli Storage Manager Veritas: NetBackup CommVault: Simpana

TOOLS: Microsoft Office Suite, PuTTY, Openssh, Puppet, HP Openview, BMC Remedy

PROFESSIONAL EXPERIENCE

Computer Science Corporation, Pittsburgh, PA From May 2014 – May 2015

International Trafficking of Arms Regulations (ITAR) Cloud Storage Manager

Managed storage and replication in the VMWare VSphere/SRM virtualized environment

Designed and implemented architectural roadmaps regarding the global data center Infrastructure-as-a-Service (IaaS) architecture to various Government Contractors

Participated in deep architectural discussions to ensure solutions are designed for successful deployment, security, and high availability in the Cloud Consolidation Project

Planned, coordinated and upgraded components of the SAN infrastructure as needed with software, hardware and microcode upgrades

CHARLES W. EICHHOLTZ PAGE 2

Computer Science Corporation (Continued)

International Trafficking of Arms Regulations (ITAR) Cloud Storage Manager

Hands on experience on EMC VNX build, implementation

Hands on experience migrating between platforms, HP 3 Par to EMC VNX, and vice versus

Migrated obsolete hardware platforms to VMs via VMware Converter

Designed, implemented, and tested disaster recovery and business continuity architecture

Capacity planning to ensure high uptime and infrastructure growth

Monitored EMC VNX and HP 3Par Storeserv 20450 systems to ensure structural integrity

Oversaw the development and installation of new hardware and software

Installed and configured operating systems and tested software for glitch detection and other issues during Cloud Consolidation Project (Proof of Concept)

Ensure constant availability of technical resources

Software Engineering Institute – CMU University, Pittsburgh, PA From Jan 2013 – May 2014

SAN/Infrastructure Administrator

Planning, coordinating and upgrading components of the SAN infrastructure as needed with software, hardware and microcode upgrades

Created and configured CIFS Shares, NFS Mounts, Quotas, Groups and Permissions on NetApp NAS

Creating and Expanding Luns using Dell Resource Manager

Providing recommendations for future capacity growth for the SAN and NAS environment

Providing on-call rotating pager support for the corporate SAN and NAS environments

Configured SAN storage to allocate storage for SQL hosts

Implementing and maintaining data replication for both SAN and NAS storage to meet requirements

Responsible for disaster recovery solutions to ensure data availability using Tivoli Storage Manager and CommVault Simpana

Perfection Services Inc., Wexford, PA From Dec 2012 – Jan 2013

Customer Support Specialist

Oversaw the architecture, design and implementation of various storage solutions

Performed all duties related to Linux Redhat and X-Windows administration, user accounts maintenance, backup & recovery, License Management, Printer configuration

Handled various duties like building critical scripts, enhancing specifications, developing, designing, coding in Perl, Bash, and Korn languages

Performed responsibilities of providing first-line product support as well as provide solutions in malfunctioning

Independent Consultant, Pittsburgh, PA From Nov 2010 – To Dec 2012

Delivered and Maintained customer satisfaction

Developed and maintained long-term customer relationships

Developed and recommended solutions to issues and problems

Assisted and helped clients in attaining their goals

Understand business problems and structure the approach to come up with a solution

Hitachi Data Systems, New York, NY From Jan 2008 – To Aug 2010

Senior Storage Engineer

Defined and validated optimal Information Lifecycle Management policies and processes

Developed methodologies for enterprise with emphasis on scalability, performance, and cost minimization

Defined availability and disaster recovery strategies and techniques

CHARLES W. EICHHOLTZ PAGE 3

Hitachi Data Systems (Continued)

Senior Storage Engineer

Evaluated, tested and designed new industry technologies to enhance reference architecture

Provide NAS and SAN management solutions

Responsible for installation, configuration and support of the following Hitachi Software Products:

Maintained LUNS, Volumes, and Storage Groups utilizing Hitachi High Command Suite, Virtual Storage Provisioning, Hitachi Tuning Manager

Configured and Installed HCAP, Dynamic Provisioning, and Tiered Storage Manager

Subject Matter Expert on the Hitachi High Performance NAS powered by Blue Arc

Responsible for customer presentations and demonstrations of the HNAS product line

Trained Sales Representatives on the Blue Arc products and provided them with detailed sales kits

IBM Corporation, Piscataway, NJ From Apr 1997 – To Nov 2007

Senior Technical Specialist X-Series

Contributed support to obtain 110% of region’s revenue goal, producing $10 Million+ in yearly sales

Provided Technical Support and Project Management to the X-Series Sales Specialist team

Supported X-Series customers with Storage Solutions, Storage Management, X-Series installations, & OS support

Recognized and understood main customer technical needs and articulated value proposition

Replied to customer requests for info

Provided presentations and demonstrations to technical and non-technical audiences

Established customer implementation plans as part of sales proposals

Performed implementation and configuration of IBM Server and Storage solutions

Provided technical support and Project Management to the Intellistation Sales Specialist team

Supported Intellistation customer base with image building, workstation integration into customer environment, trouble shooting hardware problems, installing various operating

Merrill Lynch, New York, NY From Dec 1994 – To Apr 1997

IT Manager

Provided information services by defining & solving requirements

Oversaw day-to-day operations of Two 400-seat trading floors

Managed 6 person team of consultants responsible for trading floor operations

Provided application support for mainframe sessions, various market data feeds (ILX, NewsEdge, Open Bloomberg, ADP), MS Office, Act, Netscape, IE & Outlook

Assisted in the development & integration of TGA project into Middle Markets Trading Floor

Tested & piloted new users of the PCA shell that integrated all trader applications

OTHER WORK EXPERIENCE (Current Employer)

Department of Veterans Affair VAPHS, Pittsburgh, PA From May 2016 – Present

Supply Technician

Responsible for the managing, regulating, coordinating, exercising inventory control over the expendable supplies

Distributes supplies throughout the entire Hospital

Independently coordinates, directs, and leads the efficient operation of inventory management of expendable supplies

Works independently in the inventory control, receiving, medical and non-medical supplies used throughout the Hospital

CHARLES W. EICHHOLTZ PAGE 4

Department of Veterans Affair VAPHS, (C0NTINUED )

Supply Technician

Examines stock and ensures that specifications were as required

Responsible for communicating the many variables of inventory requirements to administrative and clinical professionals

Fills stock supplies and maintains stock inventory and recommendations to Purchasers

Distributes supplies amongst various departments within the Hospital

MILITARY EXPERIENCE

US ARMY, VARIOUS DUTY STATIONS SEP 1984 – JAN 1994

Military Police Officer

Air Assault School

K-9 School

Airborne School

Panama Campaign Ribbon

Desert Storm Veteran

EDUCATION

Seton Hall University, South Orange, New Jersey

Bachelor of Science in Accounting, June 1987

PROFESSIONAL LICENSES AND CERTIFICATIONS

IBM Certified Professional

Certified Novell Engineer (Expired)

Microsoft Certified System Engineer (Expired)

VMWare Certified Professional VCP6-DCV (Sep 2017)

SAP Certificate Installation and Configuration

A+

ORGANIZATIONAL MEMBERSHIPS

Masonic Lodge #10 Atlas Pythagoras Junior Warden, Westfield, NJ

Knights of Columbus, Council #5437 Sentinel, Garwood, NJ

VFW Post 803, Clairton, PA

REFERENCES Furnished upon request

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