ROBIN ARNAO

*** ******* ***** **. * Yorktown, VA 23692 n 757-***-**** n ac1gtg@r.postjobfree.com

OBJECTIVE

An influential management professional with progressive experience in the development, motivation and leadership of personnel as well as an exceptional background in property and operations management. Accomplished in analyzing existing operations and delivering strategic processes to improve organizational performance, and marketing opportunities to accelerate expansion. Excellent skills in problem-solving, critical thinking and communications. Multiple property experience.

Productivity improvement

Account Management & Retention

Cross-functional Team Leadership

Vendor Relationship Management

EMPLOYMENT HISTORY

ABBITT MANAGEMENT, Newport News, VA May 2012 – January 2017

Community Manager

Manage the community operations to include: supervising property staff, conducting all aspects of leasing property, inspecting apartments, processing rental payments, preparing bank deposits, running weekly and monthly reports, accounts receivables and payables, processing payroll for staff, completing renewals.

WAVERTON & ASSOCIATES, Newport News, VA 2011 – 2012

Assistant Manager

Assisted in managing the property by conducting all aspects of leasing property that included: showing the property to prospective residents, running credit reports, and advertising the property. Submitted maintenance service requests and follow-up on completion. Handled the renewal process for residents.

WILLIAM E. WOOD & ASSOCIATES, Newport News, VA 2006 – 2010

Realtor

Sold and listed real estate properties.

WILLIAM E. WOOD & ASSOCIATES, Newport News, VA 2005 – 2006

Office Manager

Managed the office staff. Conducted monthly reports. Ordered office supplies.

NEWPORT NEWS PUBLIC SCHOOLS, Newport News, VA 2001 – 2004

Secretary

Administered office duties such as: registered students, maintained files, answered telephone lines, and data input.

NEWPORT NEWS LIBRARY SYTEMS, Newport News, VA 1997 – 2001

Library Assistant

Assisted patrons with checking items in and out. Maintained and organized library shelves. Answered telephones.

EDUCATION & AFFILIATIONS

THOMAS NELSON COMMUNITY COLLEGE, Hampton, VA

Associates in Business Management – 2013

Associates in Information Technology – 2009

Real Estate License – 2005

RAM Certification – 2013

Commercial Driver’s License

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