Recruiter

Chris Sparks

*** * **** *, ****, UT ***** 801-***-**** ********@*****.***

Objective: I am interested in using & broadening my several skillsets.

Qualification Highlights: Fluent English and Spanish speaker with experience in client retention, customer service, technical support, project management, fact-finding research, and recruiting. Works well in situations that require self-direction and self-pacing.

Education: Bachelor of Science – Psychology, BYU Utah, April 2009

Related Experience:

Skyline Solar, American Fork, UT, Mar. 2017 – Apr. 2017

Sales Recruiter and Sales Support

-Recruit and onboard lead setters and sales professionals

-Support sales staff, input and maintain scheduling and client information

Vivint, Lindon, UT, Mar. 2016 – Mar. 2017

Strategic Business Development Rep, Customer Care, Tech Support

-Maintained positive customer relations with key clients

-Resolved complex customer issues in both English and Spanish

-Trouble shooting, problem solving, sales

On-site Mobile Labs, American Fork, UT, Mar. 2013 – present (consulting/by project)

Project Manager -Managed construction of first-of-its-kind truck-mounted laboratory

-Consulted on and directed other team members in construction and record keeping

Purchasing agent -Found and purchased components for the laboratory build project

Researcher - Found information on or designed/performed experiments on various topics

American Express, Salt Lake City, UT, Sept. 02 - July 05

Spanish Language Interpreter

-Mediated conversations & financial transactions between Spanish & English speakers

-Overcame negative customer experiences to maintain good relations

-Provided prompt, superior customer service

Neways Int., Spanish Fork, UT, Dec. 04 - Nov. 05

Customer Service Specialist

-Negotiated business transactions in English and Spanish

-Dispelled misunderstandings by delivering accurate information

-Evaluated customer needs; offered solutions based on those needs

-Directed customers to appropriate company resources

Other Skills: Bilingual English/Spanish, fluent; quick learner; computer savvy. Proficient in MS Office Suite. Typing speed ~ 45 wpm.

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