Project Manager

BACKGROUND SUMMARY:

Over ** years in Telecom and Information Technology, with 15 years of experience in managing multiple projects (team size of 10 to 35). Wide range of experience like Business Process reengineering, Business Analysis, Functional Design, large system development & implementation, multi-site (off-shore) project management, time management and training.

HIGHLIGHTS OF EXPERIENCE

●Project Manager, cost analysis and control, resource allocation and tracking, team building, and training. Used MS project for all my Project plan

●Business Process Analysis, Project Planning, Infrastructure Planning & implementation.

●Two Years of experience in Infrastructure project.

●The budget size of the project that I managed was $2 million to 15 Million.

●Used both Waterfall and Agile methodologies in my projects

●Prepared Scope Management Plan, Risk analysis, Risk mitigation plan, Budget vs. Cost analysis report

●Prepared Project Methodology, Standards and Procedure document.

●Prepared Roles, Responsibilities and reporting structure document.

●Managed all facets of projects to ensure that deliverables are met within schedule, budget, and quality goals

●Demonstrated ability to bridge the gap between IT staff and Business Users.

●Experience in MS word, MS Power point, Microsoft excel and Vizio.

●Ability to accommodate changing project needs and adapt accordingly.

●Proficient in creating and using planning tools such as WBS and Network diagrams.

●Demonstrated ability to withstand and manage scope creep.

●Extensive experience in Release/Change Management, Project Management, Business Process Modeling, Business Requirements, writing technical specifications, Complete Software development life cycle (SDLC), Use Case Modeling, VISIO Diagramming (GANTT Charts, PERT charts, process flows), Technical Writing, QA Test Management, Systems Design and Service Management

●Proven ability to develop and maintain effective stakeholder relationships.

●Strong interpersonal skills with experience working with clients at many levels from programmers to mid- management to senior management.

●Used Quality Center (QC) and Application LifeCycle Management for defect tracking.

●Experience in planning and estimating IT Projects

●Multi-site development / maintenance & implementation Projects.

●Involved in designing integrated solutions built around Service Oriented Architecture (SOA).

●Developing functional design specs, testing, training and documentation.

●Gather business requirements and interact with the subject matter experts, developers and users.

●Supported Windows-XP to Windows-7 Migration.

●Experience with full development cycle of a Data Warehouse, including requirements gathering, design, implementation, and maintenance.

●Working knowledge of several Functional process like: 1) GL / Accounts Receivable / Accounts Payable / Billing & Invoice, 2) Consumption Based Planning, 3) Purchasing, 4) Inventory Management, 5) Material Valuation, and 6) Sales and distribution

●Used Hyperion for Streamline Planning, Budgeting, and Forecasting.

●Extensive working knowledge in the following ERP packages/ Modules:

oSAP: BI/BW SD.

oPeopleSoft Financials (GL, AR, AP and BI),

●Client Server design / development & implementation projects.

●Facilitated client and project management staff meetings to ensure timely delivery of projects, scope and budgets/financials management in accordance with Project/Product Development Life Cycle like PLC/PDLC, Statement of Work (SOW), and Service Level Agreement (SLA) and in compliance with standards operating procedures (SOP).

●International experience in managing projects spread across multiple locations.

●Experience in managing outsourcing projects.

●Experience in migration projects also Data conversion projects.

MANAGEMENT SKILLS:

Project Manager:

1.Experienced in creating WBS (work breakdown structure), Project planning and Analysis, Resource management, Project Schedule Development

2.Cost Management and Management Reporting

3.Change Control, Issue and Risk Management

4.Vendor Management, Product Analysis, RFP, Evaluation and Negotiation

Scrum Master:

1.Analysis of Product Backlog, Coaching and Mentoring of Agile Team

2.Sprint Planning, Release Planning (as needed), Sprint Backlog, Story building and Story Point

3.Daily Scrum, Collaboration, Issue Resolution, Burn-Down, Burn-Up Chart and Sprint Velocity

4.Show Case, Sprint Retrospective.

EDUCATION & CERTIFICATION:

●M.S (Computer Science) Illinois Institute of Technology, Chicago, Illinois, 1995

●B.S EET. (Electronics Engineering Technology) DeVry Institute of Technology, 1988

●Certified Software Testing coordinator (Lucent Technology)

●Certified in Software methodology and ISO 9000 internal Audit.

AWARDS & RECOGNITION:

●IDO Wireless Project – Best Customer Support Award

●Peer Recognition Award – Got multiple (6) times

●ISO Support award (For Project Management, Testing and Development support)

EXPERIENCE:

State Farm Insurance, Bloomington, IL Jul 2015 –

Project Manager/Program Manager/Scrum Master

Responsibilities:

●Managed Multiple Project and coordination with external vendors, departments/user group throughout the execution of project, change request, dependencies and enhancements.

●Managed more than 10 security related projects, 3 infrastructure related projects and in one project worked as Release manager.

●As part of PMO, provided guidance for process improvement related to Issues, Risks, dependencies and Change Control handling.

●Most of my projects ran by agile methodology, responsible for conducting daily scrum meeting, sprint planning, managing backlog items and training the team in agile methodology.

●Used Hyperion for Streamline Planning, Budgeting, and Forecasting

●Worked on Aged PC replacement and widows10 upgrade projects,

●Also used Jira for defect tracking and managing the defects

●In enterprise wide validation of free form text field data scrubbing for SPI data by consolidating database queries and splitting rules into multiple small validation we able to reduce the time to process the data.

●Worked as release manager for two projects.

●Preparation of Project Charter, Conduct and facilitate Project Planning, Work Breakdown Structure, Project Scheduling, Weekly Project Status Reviews, Quarterly Risk Estimation.

●Coordination with all the concerned departments for Change Implementation and documentation.

●Post Implementation Reviews.

●Monthly Presentation of Project status of all projects in Director’s meeting.

●Bi-weekly Status Reporting to Project Sponsors and PMO.

●Tracking and Managing Project Budget and Hours, Resource needs and their allocation.

Project Manager– Freelance Web Design

DNSK International, Hamden, CT

May’ 14 to June’15

●E-Commerce Web project management for a small startup company.

●Created Project Schedules, budget and cost plan and conducted WBS sessions.

●Developed informational presentations of technical development and marketing plans.

●Planned site design and conducted usability and user evaluation testing.

●Conducted communications including project team meetings and weekly status report to management.

●Conducted issue/risk identification, assignment, tracking and resolution meeting.

●I ran this project in agile methodology with daily scrum meeting, managing backlog items and training the resources in agile.

Project/Program Manager/Project Lead/Scrum Master – Migration/Development Project

JPMChase, Chicago, IL

May’ 12 to March’14

Lead a Team of 8 developers

●Managed phased migration project throughout life cycle from requirement gathering, development, testing, sandbox testing, and final deployment. Also responsible for infrastructure management for this project. Managed 3 different projects a) Legacy Migration, b) Procard Migration and c).BAU.

●Generated the client facing requirement gathering template using .net that will simplify the requirement process and got the required approval from business and legal.

●Responsible for release management for this project which include release plan, run book creation and managing all activities in the run book.

●Lowered processing costs and time by 10% for commercial Credit Card data processing through the review and reverse engineering of existing database structures, which reduced redundancies and consolidated databases.

●Used Jira for defect tracking.

●Experience in a range of Hyperion products including Hyperion Planning, Hyperion Financial Management, Hyperion Financial reporting

●Used JAD session to collect requirements and RAD for to develop prototype for this project.

●Worked with testing team and created a test case template that will simplify the test case creation and reduce the interval by 60 percent.

●Responsible for scope management, Estimation, Timeline, and budget. The budget for this project was 5.5 million.

●Worked on widows upgrade and Aged PC replacement projects

●Prepared and published standard PMO templates, deliverables, shared folders filing system and managed the PMO processes.

●Provide weekly status reports to PMO organization.

●Responsible for Data conversion from legacy to Payment net4.

●Created and Managed project plan and resource plan using MS Project, and conduct separate weekly status meeting with developers, technical consultant and testing team.

●Managed to develop more than 600 object reports on time, for less than the original budget with high quality and with minimal defects. Also identified and build the common objects that helped to reduce development interval.

●Used Clarity for application Portfolio management.

●Managed pre and post go live CRs effectively and timely manner through effective resource plan and resource allocation.

●We always met the entire milestone and SLA set in the project plan, also manage to accommodate some special request turn around within 24 hours even though our SLA is one month.

●Used agile methodology for software development and testing for this project, conducted daily scrum meeting, managed .backlog item and sprint planning.

Project Manager/Scrum Master – C# and .Net Development Project

PAC, Houston, TX

Nov’ 09 to March 2012

Lead a team of 17 ( 10 developers in India, 2 developers in Germany, 2 developers in France, and 2 developers in Netherlands and 1 developer in Houston)

●Managed the results collection projects from planning, requirement gathering, development, testing, client site validation and final implementation. Responsible for infrastructure related management for this project.

●Used JAD session to collect requirements and RAD for to develop prototype for this project.

●Coordinated the development and testing efforts where the resources are scattered around the world (India, Germany, France, Netherlands and USA).

●Responsible for release management for this project which include release plan, run book creation and managing all activities in the run book.

●Conducted the weekly status meeting with developers and testers and provide status report to upper management team.

●Created project plan, resource plan, scope management, Time line and budget plan using MS project. The budget for this project was 4.5 million

●Managed beta sites for the product validation and got feedback from customers and implement the changes suggested by the Beta customers.

●Worked closely with Product Mangers and understand their requirements.

●Used Jira for defect tracking and managing the defects.

●Created and Managed project plan and resource plan using MS Project, and conduct separate weekly status meeting with developers, technical consultant and testing team.

●Since Product Managers are Resources are scattered around the Europe and India travelled 2 to 3 times a year for each locations to work closely with the team.

●Used agile methodology for this project’s software development and testing for this project. Conducted daily scrum meeting, managed backlogs and sprint planning.

●Used share point for requirement and development tracking and Quality Center (QC) for defect management.

Project Manager - SAP BI 7.0 Upgrade Project

SC Johnson, Sturtevant, WI

Aug’ 08 to Oct’09

Lead a team of 6 (2 Functional consultant, 2 developer and 2 Testers)

●Managed SAP BI upgrade project by creating a project plan, budgeting, resource allocation, testing, client training and final implementation.

●Using SAP upgrade guide the tasks are divided into pre-upgrade activities, activities during the upgrade and post upgrade tasks.

●Used Distribution Requirements Planning (DRP) in this project.

●Prepared Project Plans and tracked project Plans on a daily/weekly basis.

●Used Quality Center (QC) for defect tracking process.

●Provided project status reports & Collaborating with distributed teams.

●Responsible for scope management, Estimation, Timeline, and budget. The budget for this project was 1.5 million

●Experience with full development cycle of a Data Warehouse, including requirements gathering, design, implementation, and maintenance.

●Proactively monitored potential scheduling problems /delays and communicated accordingly.

●Used Agile methodology in this project.

●Integrated all aspects of project, ensuring proper knowledge and resources were available and ensure expected results were produced in a timely, cost-effective manner.

●Created and Managed project plan and resource plan using MS Project, and conduct separate weekly status meeting with developers, technical consultant and testing team.

●Established project work plans, estimates, and schedules.

●Recovered an underperforming high-visibility program by redesigning, integrating, implementing and motivating the site teams through Leadership, Lean/Process Excellence and PMI methodologies in less than 3 months.

●Worked closely with development and testing team – completed the project on schedule and under budget.

Project Manager – PeopleSoft (GL, AR and AP) Version 8.8

Boeing, St.Louis

Jan’06 to July’08

Lead a Team of 8(2 Test script writers, 4 Test executers, 2 End User Trainers)

● As a project manager responsible for PeopleSoft implementation project. Responsible for blueprinting, project plan, budget plan, resource allocation and management, testing, sandbox testing and final implementation. Prepared and delivered the end user training for the product.

●Prepared project blue print and Provided Project Status reports

●Proactively monitored potential scheduling problems /delays and communicated accordingly

●Responsible for scope management, Estimation, Timeline, and budget. The budget for this project was 1.5 million

●Used Distribution Requirements Planning (DRP) in this project.

●Established project work plans, estimates, and schedules.

●The defects are tracked by the Quality Center(QC).

●Prepared project status report for upper management.

●Experience in a range of Hyperion products including Hyperion Planning, Hyperion Financial Management, Hyperion Financial reporting.

●Encouraged the team to work hard and finish the project on time.

●Used Agile methodology in this project.

Lucent Technologies – Telecom Industry

March 1995 to November 2005

Project Manager, Java Implementation, 5ESS/7R/E and Softswitch Product, 1995-2005

●Responsible for initiation through final implantation of this project. This project involves working across multiple organizations. Responsible for overall project plan, requirement gathering, development, testing and final implementation.

●Project Manager for all 5ESS / 7R/E switching development/Testing team.

●Managed Team of 15 people in this project.

●Supported Sales team by providing Technical presentation to Customers.

●Used Waterfall methodology in all these projects

●Involved from requirement planning phase, High-level design planning phase, Low-level design review process, Coding and Code review process, White-box testing, requirement testing, to FOA activities

●Defined and prioritizing the project requirements.

●Involved in Testing time and cost estimates, project plans and budgets. The budget for this project was 15 million

●Created and maintained test scripts database that can be used for tracking purpose.

●Involved in Developing, monitoring and coordinating project testing activities, such as scheduling, tracking and reporting.

●Used Win Runner and Load Runner for regression testing.

●Reported weekly status of the project to all levels of management.

●Ensured that the project team is following client’s standards around documentation, quality assurance, and release procedures.

●Made test results more accessible, organized, complete, and compelling.

●Attended various meetings with the developers, clients and the management team to discuss major defects found during testing, enhancement issues and future design modifications.

●Monitor the load/stress testing using MGTS load simulator.

●Designing, developing and maintaining JAVA / J2EE Enterprise applications.

●Experienced in Core JAVA, JSP, Servlets, EJB (Session and Message Driven Beans), JMS, JDBC, JAVA Mail, XML and XSLT technologies, Frameworks like STRUTS, Hibernate and using JAVA Design Patterns. Worked on Weblogic, Websphere and Oracle 9iAS application servers.

●Managed development project from requirement to implantation. Also supported the First Office Application (FOA) for IDO project managed multiple resources from developers to installers.

●Team Leader for 5ESS Switching Development/Testing team.

●Project manager for the 5ESS, 7R/E, iMerge, BZ5000, wireless, and Softswitch products.

●Managed multiple projects here, and delivered on-time, High quality and below budget.

●Involved in all phases of development cycle to provide testing teams comments and requirements.

●Involved in Developing, monitoring and coordinating project testing activities, such as scheduling, tracking and reporting.

●Involved in developing test plans (Integration, Acceptance, and System Test Plan) according to Requirements Specifications.

●Ensured that the project team is following client’s standards around documentation, quality assurance, and release procedures.

●Used Waterfall Methodology for this project.

●The team was responsible for feature test, deliverable test, FOA activities.

●The team provided test scripts for white box testing to developers.

●Focused countries were India, Korea, Japan, Singapore, Italy and Taiwan. Acted as main contact for all the test related issues.

●Performed load/stress testing using MGTS load simulator.

●Developed two tools for customer feedback and feature request survey.

●Led the effort in writing Testing Process for 7R/E product, iMerge Product, 5ESS product, 7R/E, LSS products.

●Traveled to England for a CCS symposium to present testing process and Singapore to provide customer team training.

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