Quality Customer Service

RESUME

Name: Nelson Enrique Núñez Riera.

Place & Date of Birth: Tegucigalpa M.D.C. May 31th 1977.

Residence: Col. Villas Mackay 1ra. Ave. 4ta. Calle, bloque H, casa no.19-A. S.P.S. Teléfono: (504-****-****

E-mail: ***********@*****.***

Availability to change address, multiple American visa valid for 10 years Superior Education:

1996-2000. Universidad Tecnológica Centroamericana ̈UNITEC ̈, S.P.S. Industrial Engineering

2000-2001. Universidad Tecnológica Centroamericana ̈UNITEC ̈, Teg. Industrial Engineering

Labour Experience:

Octubre 2013 - Noviembre 2015 Delphi Automotive Systems Honduras. Company dedicated to the manufacture of connectors and electrical conduction to the automotive industry.

Assurance management system quality standards and procedures being implemented and followed. Develop and monitoring implementation of the automotive standard ISO 16949: 2009 as well as the internal standard Delphi Business System. Monitoring and control of documents. Responsible for the implementation and monitoring of Specific Customer Requirements with main focus on OEMs. Responsible for developing a system and routine internal audits with focus on automotive standard ISO 16949: 2009 also as VDA 6.3 Process Audit.

Responsible develop and perform -with required frequency- Management Review report and submit.

Direct customer service for external audits according to their Quality Manuals and / or Specific Requirements.

Responsible for monitoring with Engineering Department product and process release and development APQP Phases.

November 2007- October 2013 Medición y Electrónica S. A de C.V. México DF Responsible to develop strategies and marketing of electrical distribution products and Medición y Electrónica representation in the Latin American region. With special focus on Judd Wire product line for Automotive Industry. October 2004-August 2007 Honduras Electrical Distribution Systems, Lear Corporation S.P.S. Company dedicated to the manufacture electrical harnesses for the automotive industry. Currently equipping the Hyundai NF / CM programs.

Responsible to follow Quality Management System and implementation of the system itself.

Integral part of the implementation process of the ISO / TS-16949:2002 Six Sigma Green Belt certification.

Septiembre 2003-Sept 2004 Empire Electronics, S.A. S.P.S. Company dedicated to the manufacture of electrical harnesses, plastic molded components and parts for the automotive industry.

Exercising functions in the quality control department at both on plant floor and planning

(APQP).

Integral part of the implementation process of the ISO / TS-16949:2002 Febrero 2000-Mayo 2003 NOVEM Car Interior Design, Teg. Automotive supplier of wooden parts through specific quality standards such as ISO- 9001, QS-9000, VDA-6.1. Performing functions of direction, supervision and training in the Quality Control Department. In charge to reported the assurance of product and process quality in each of the 9-11 areas required in the above process. Trainees :

2013-2015

Internal Auditor for ISO TS 16949:2009. Delphi Automotive System Process Audit Certificate VDA 6.3 Volkswagen Institute. Puebla, Mexico Lean Manufacturing y 5 S by Delphi Automotive System Honduras 2007-2011

Automotive wire manufacturing by Judd Wire, Turner Falls, MA. Conectivity and Telecomunication product by Emerson Conectivity Solutions, Phoenix, AZ. Telecoms test and measurement tooling, Greenlee Textron, San Diego, CA. Aerospace, Telecom and Geomarine conectivity, Glenair Mfc, Los Angeles, CA. Media Converters for Telecoms, IMC Inc. México, DF. Conectivuty and Telecoms product, Telmex / Telcel, México, DF. 2006

Diplomado: -Liderazgo Corporativo, -Coaching, -7 Hábitos, -El Poder de una Cultura, -Trabajo en equipo, - Empowerment, -Libertad Financiera, -Manejo de Conflictos, -Reingeniería. 2005

Continuous Improvement (Six Sigma), Green Belt Training, Continuous Improvement Department-Black Belts, Lear Mexican Operations.

2003

Implementación y desarrollo de la norma ISO/TS-16949, Underwriters Laboratories, Inc. Empire Electronics Honduras

Abril 2001

Statistical Process Control (SPC), by Perry Johnson Inc. Novem Car Interior Design, Teg. Febrero 2001

Measure System Analysis, (M.S.A.) by Perry Johnson Inc. Novem Car Interior Design, Teg.

Mayo 2000-Julio 2000

Quality Standard ISO-9002 for Daimler-Chrysler.

Quality Standard QS-9000 para Ford Motor Company.

Production Parts Approval Process (PPAP).

Failure Mode and Effect Analysis FMEA

Advanced Product Quality Planning (APQP) Contorl Plan, by Perry Johnson Inc. Novem Car Interior Design, Detroit, Michigan.

Marzo 1999

Seguridad e higiene Industrial, impartido por la Universidad de San Pedro Sula. Languages:

Fully Bilingual English-Spanish

MS Office.

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