Customer Service Sales

anna Rogers

**** *. ****** **** **. Pamplico, SC 843-***-**** **********@*****.***

Summary

Organized, independent worker with strong time-management skills. Friendly Sales Associate adept at working in diverse retail and customer service environments.

SkiLLS

●Budgeting and finance

●Self-motivated

●Strong verbal communication

●Conflict resolution

●Extremely organized

●Cash flow management

●Credit card processing

●POS systems expert

●Strong client relations

●Quick learner

●Exceptional communication skills

●Issue resolution

●Dedicated team player

●Fast and efficient service worker

●Friendly and helpful

Experience

●March 2016 - Current

Southside Weekday Child Care

Preschool Teacher (2k)

Teach toddlers their colors, numbers, shapes and alphabet. Also, potty training. Provide child care

monday-friday, and keep parents up-to-date on child’s behavior.

●June 2012 to January 2013

Piggly Wiggly Florence, SC

Cashier

Greeted customers entering the store to ascertain what each customer wanted or needed.

Described product to customers and accurately explained details and care of merchandise.

Politely assisted customers in person.

Answered product questions with up-to-date knowledge of sales and store promotions.

Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.

Bagged, boxed or gift-wrapped sold merchandise per customer's request.

Assisted customers with food selection, inquiries and order customization requests.

Operated a POS system to itemize and complete an average of number customer purchases.

Routinely answered customer questions regarding merchandise and pricing.

●October 2013 to January 2014

JcPenney Florence, SC

Sales Associate

Dedicated to continuously improving sales abilities and product knowledge.

Set up and explained new membership contracts.

Folded and arranged garments in attractive displays.

Replenished supplies, bags and other materials at each cash wrap.

Designed displays to make the store experience interactive, engaging and reassuring.

Operated a POS system to itemize and complete an average of number customer purchases.

Routinely answered customer questions regarding merchandise and pricing.

Organized store merchandise racks by size, style and color to promote visually appealing environment.

Helped drive sales goals and achieve monthly quotas.

Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.

Built long-term customer relationships and advised customers on purchases and promotions.

Directed calls to appropriate individuals and departments.

Recipient of multiple positive reviews acknowledging dedication to excellent customer service.

Maintained cleanliness and presentation of stock room and production floor.

Provided ongoing guest service, including giving fashion advice.

Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.

Bagged, boxed or gift-wrapped sold merchandise per customer's request.

Answered product questions with up-to-date knowledge of sales and store promotions.

●January 2014 to April 2014

America's Best Value Inn Florence, SC

Front desk clerk

Greeted customers entering the building and helped each customer with what they wanted or needed.

Answered calls, and solved problems that customers had.

Scanned ID's and added them into database for future reference.

Provided nightly shift reports.

Counted down cash drawer every night after shift.

Organized, and book rooms for future guests.

Accept payments from customers in card, check, and cash form.

Education

2014

Provost Academy High School Diploma

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