Customer Service Data Entry
Resume:
Catherine Gentilucci
Laurel, MD. 20707
******@*****.***
As you can see I have many years experience in the customer Service line of work, whether it is with small children, or dealing with the general public. I very much enjoy speaking to others, and striking up conversations with people. I am a very personable woman, with whom you very seldom will see in a bad mood, and even when in one, I don't stay in it for long. I can as well get many others out of their bad moods, just by the way I handle a situation. I am a hard and quick worker, and I get my work done in the time allotted to do so. EXPERIENCE
*Holding Hands Learning Center, Laurel, MD June 2013 July 2015 Senior/Lead Teacher
*Develop curriculum and daily learning/activity plans for early childhood program
*Implement those plans with a classroom of 3 and 4 year old children
*Discuss and review childrens' progress with parents
*Regularly take early childhood continuing education courses
*Sol E Luna Flooring by Julio March 2011 December 2012 O ffice Assistant
*Answered phone taking customer information regarding their carpeting/flooring needs
*O rdered the carpeting/flooring orders from different manufacturers
*H andled the banking and billing needs for the store owners
*Handled all Management inquiries due to owners absence Honey Bear Early Learning Center, Laurel, MD August 1993 Dec. 2009 Senior/Lead Teacher
*Developed curriculum and daily learning/activity plans for children ages 2 through 12
*Implemented those plans with classroom of preschool and school aged children
*Discussed and reviewed childrens' progress with parents
*Assisted in planning various field trips and holiday and parent events
*Arent, Fox, Kintner, Plotkin, and Kahn Law Firm, August 1990 August 1992 Receptionist
*Answered 10 Line phone system
*Greeted clients
*Assisted with administrative/data entry tasks
*Credit Bureau Inc., Takoma Park, MD May 1984 July 1987 Administrative Assistant/Customer Service
*Entered data and updated credit reports
*Answered phone calls and assisted in resolving credit disputes Penril Emploment Recruiters, Beltsville, MD June 1982 April 1984 Receptionist
*Miscellaneous receptionist/administrative duties
*Assisted with payroll
Education
*Montgomery Community College September 1979 May 1982 Related Skills
*Proficient with keyboard and data entry
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