Manager Management

Iteration Manager/Scrum Master/ Agile Consultant

Profile:

An accomplished and experienced Iteration Manager/Scrum Master and Agile Consultant who has worked on several transformation projects from small to large IT enterprises in various domains such as Finance, Banking, Gaming, Data analytics, Healthcare, Human Resources and Customer Relationship Management solutions. Proven success in transition from traditional framework to agile methodology while delivering complex programs of concurrent projects, change initiatives, stakeholder management and resolving risk and issues through appropriate governance and processes. Committed to applying best practice to ensure consistent delivery and quality. I am a passionate individual with great attention to details and thrive to influence the projects with my individual strengths and skills. I strive to remain a trusted partner to the business, enabling them to make informed decisions aligning with the business goals and strategy, and achieve over and beyond what’s expected every day.

Career Summary

11+ years of overall ICT experience in complex and large scale working environments with strong management and coaching skills to ensure effective and efficient Project Delivery within defined timelines and scope.

Extensive experience in Agile Transformation Projects among Fortune 500 companies.

Expertise and skills to transform the project business objectives into business and functional requirements using various software delivery models such as Agile and traditional waterfall model.

Highly experienced in managing multiple, including senior, stakeholders across various projects.

Ability to coach and form self-organised and high performing scrum teams.

Extensive Project Management experience in applications and product development environments, software design, development, and deployment domains in large-scale & complex environments.

End-to-end project management experience using proven Project management methodologies (PRINCE2, PMI, Agile).

Proficiency in prioritizing backlogs by conducting poker sessions.

Ability to influence business teams and senior business side stakeholders for a smooth transition to agile values and principles.

Robust stakeholder and change management skills to improve product experience by collaborating with stake holders and senior business users.

Very strong analytical, research and problem solving skills.

Hands on Business Process Engineering and Optimisation SME having engineered multiple process optimisation and paper digitisation projects.

Experienced working in complex environments with widespread emphasis towards new product developments.

Actively run the sprint reviews in sprint retrospectives.

Vastly proficient in leading, organising and running workshops and demo sessions.

Well versed in defining a structured solution that meets all of the technical and operational requirements, while optimizing quality attributes such as security, performance and manageability.

Varied experience in running projects with popular flavours of Agile Methodology: Scrum, Kanban and XP.

Highly skilled and experienced in utilising MS Office suite of products including Word, Excel, PowerPoint, Visio and Outlook.

Proficiency in using collaboration tools like Jira and Confluence.

Education: Masters in Computer Applications

Certifications: Certified Scrum Master; Prince2

References: Please refer to my LinkedIn profile for references (linkedin.com/in/aman-sidhu-4475191a) Contact details of referees available on request.

Professional Work Experience

Ricoh Australia (www.ricoh.com.au)

Agile Project Manager/Scrum Master/Agile Consultant Mar’16 – June’17

Permanent employment

Ricoh is committed to provide cutting edge electronic products, Software as a Service (SaaS) Document Management Solutions (DMS) and various other document solutions. As an industry leader providing cutting-edge products and services, Ricoh has the innovative equipment to help all types of businesses.

Software Solutions: Share point, Jira, Confluence, Test Rail, Outlook, Visio, Customer Relationship Management (CRM) solutions, Document Management (DMS) Solutions

Role: I worked both as an Agile Project Manager and Scrum Master on multiple projects including multiple BAU projects. I was also leading the delivery group, working closely with the product owners in prioritizing the items on behalf of the business to deliver them on time and within budget. Working closely with development team to keep them focused and aligned with project goals and deliverables.

Responsibilities (including but not limited to):

Lead teams to adapt to agile methodology.

Responsible for keeping team focused and removing any impediments.

Imparting and transferring knowledge via training workshops.

Supporting transformation program across multiple business units and channels

Handle projects from inception to delivery within time and budget.

Provide change management to both local and globally run projects.

Identify problems and conflict resolution.

Support multiple business units and channels during the transition phase.

Produce standard agile artefacts such as Big Visible Charts and Sprint Backlogs.

Facilitation of Agile and Scrum ceremonies and workshops.

Responsible for successful delivery of the projects.

Enthuse team members to try new approaches and techniques.

Help build a team environment with people working together towards common goal that is empowered, vocal and passionate to succeed.

Ensures adherence to and continuous improvement of Agile work practices

Westpac Group Australia (www.westpac.com.au)

Lead Scrum Master Sept’15 – Dec’15

Contract Employment

Westpac Banking Corporation, more commonly known as Westpac, is an Australian Bank and financial services provider. It is one of Australia’s “big four” banks and second largest bank by assets. The other business divisions that are part of the group are Customer and Business Services, Group Technology, Treasury and Core Support.

Role: I worked both as an Agile Consultant and Lead Scrum Master in the Group Technology Division, reviewed current processes by conducting interviews across senior management to develop bespoke Agile & Project Management frameworks.

Responsibilities:

Support Agile transformation strategy across Westpac IT Division.

Provide Agile assessment and consultation to project managers and delivery teams to support successful adoption primarily around SAFE.

Work closely with the Product Owner and delivery team to ensure product backlog is well groomed, fully prioritized, change controlled and estimated.

Ensure team members are well aligned with strategic and delivery goals.

Build high performing teams working together towards common goals.

Provide coaching on agile frame work practices.

Facilitation of scrum ceremonies

Knowledge Hut Australia (www.knowledgehut.com)

Agile Coach / Technical Agile Consultant Jul’15 – present

Contract Employment – On Call (ad hoc)

Knowledge Hut is a proven leading corporate training and consulting service provider, delivering high value in innovative, practical approaches to learning. It offers a wide range of services in training, learning and development in the fields of technology and management.

Clients: Suncorp, Energex, Metro health, Legal Aid Australia, Roads and Maritime NSW

Role: I worked as an Agile Consultant for their clients in the fields of Sales, Operations, Marketing, Management and Consulting. I provided training on varied agile technical skills that enable them to stay at the forefront of their project’s deliveries.

Responsibilities:

Coach/Mentor teams on the agile methodology.

Engage with Stakeholders and senior leadership and executive team to assist transformation and adopt agile framework.

Facilitate workshops to understand several Agile principles such as sprint planning, poker sessions, Breakdown tasks in stories, Daily stand ups, demo and retrospectives.

Facilitate discussions for conflict resolution.

Identify areas of improvement and conceptualize methods on how to be more efficient.

Introduce appropriate agile tools.

Coach the Product Owner (PO) to generate user stories to groom the product backlog.

Introduce continuous Integration & delivery practices.

Mu Software Solutions India (www.musoftwaresolutions.com)

Agile Coach/Lead Scrum Master May’13 – Apr’15

Mu Software Solutions is dedicated to contributing towards increasing awareness and usage of high quality software’s and encouraging ethical software development related practices among the general users. The major activities of Mu Software Solutions revolve around Mobile Applications, Cloud applications, Enterprise Solutions and Software Development based according to specific user needs.

Role: I worked as an Agile Coach for their various clients on cloud solutions, mobile solutions and other web solutions and applications.

Responsibilities:

Review existing processes, identify areas of improvement and introduce methods and tools to make a more productive team.

Demonstrate agile project/program management practices.

Identify technical and business transformational areas in the organization.

Introduce appropriate agile methodologies (Kanban/XP/Scrum/Lean/SAFE) across 4 teams in the IT infrastructure department.

Product backlog grooming and management, prioritization based on market value of product.

Facilitate Scrum ceremonies

Remove any imediments

Smart Utility Systems India (www.smartusys.com)

Scrum Master Apr’12 – Apr’13

Smart Utility Systems is the leading provider of cloud-based Software as Service (SaaS) solutions for Customer Engagement, Workforce Mobility, and Big Data Intelligence and Analytics to the Energy and Utility sector.

Role: I worked as a Scrum Master facilitating rapid deployment solutions that reduce costs and complex IT integrations, helping clients cut operational costs.

Responsibilities:

Agile Coaching to globally spread (US, Europe) cross functional teams to deliver internal projects and products.

Coordinate Daily scrum meetings, sprint planning, estimation, sprint review, and sprint retrospective for offshore Scrum teams in USA, Europe and India.

Lead Scrum of Scrums meetings to discuss cross functional impediments, solutions and shared project metrics with all.

Worked closely with business Product Owner (PO) to prioritize the product backlog items for effective sprint planning.

Facilitate creativity and empowerment for the Cross functional development teams.

Improve the team's engineering practices required for agile environment.

Create a full set use cases and test cases utilizing Requirements by Example.

Wipro Infotech Pty Ltd India (www.wipro.com)

Agile Coach Aug’10 – Mar’12

Wipro Ltd is a global information technology, consulting and outsourcing company with 170,000+ workforce serving clients in 175+ cities across 6 continents. Wipro is globally recognized for its innovative approach towards delivering business value and its commitment to sustainability.

Role: I worked as an Agile Coach introducing agile values, principles and techniques to the teams on various projects and programs.

Responsibilities:

Transformation to agile from traditional model.

Facilitate Inception workshops, retrospective, sprint planning, showcase and estimation.

Responsible for demonstrating products to clients and stakeholders.

Define and track technical project team work

A1 Technology Pty Ltd India (www.a1technology.com)

Scrum Master/ Technical Lead May’09 – Aug’10

A-1 Technology is an enterprise mobile applications development organization which can provide a blend of Onsite & Offsite Resources unique to the client’s needs. As a result of their blended solutions they can typically provide a high value of service and performance to the clients at a lower cost.

Role: I worked as Scrum Master as well as a tech lead ccollaborating with Lead Program Manager to create and execute agile program frameworks from inception to delivery.

Responsibilities:

Lead the project development team.

Lead the daily stand-up or other scrum meetings.

Support the Project Lead with estimations relating to the specialised areas or components.

Facilitate team meetings and retrospectives and resolving if anyconflict.

Mentor Scrum teams.

Estimations of the development efforts required for the entire solution and its items.

Primary escalation point for technical issues.

Humbhi Info Tech Pvt. Ltd (www.humbhi.com)

Software Developer Oct’04 – Apr’09

Software Solutions: ASP, .Net, JavaScript, HTML, XML, JAVA

Humbhi provides solutions to help companies enhance their enterprise operations and ensure exceptional returns on investment. Their comprehensive portfolio of software services with a focus on Business Applications, Insurance, and Healthcare, Telecom and Utilities and our client engagements include small, medium and large companies.

Role: I worked as a software developer using various software solutions for many different industry verticals and clients.

Responsibilities:

Producing detailed specifications and writing the programme codes.

Working closely with analysts, designers and staff.

Producing detailed specifications and writing the programme codes.

Preparation of training manuals for users.

Maintaining the systems once they are up and running.

Pair programming with senior programmer to understand the coding concepts and standards.

Attend trainings to adopt best practices for code and its maintenance.

Unit Testing and Bug fixation.

Developing the New code and Debugging the Existing code to extend the functionality.

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