Engineer Management
Resume:
Corey Lewis, PMP
Waynesville NC, 28786
**********@*****.***
Employment History:
Blackboard Inc. 7/11-Present
Service Delivery Manger
Coordinate with Blackboard Global Services Project Management, Product Developers, Operations, and other
elements of Blackboard Inc. to deliver and manage client requirements
Plan and manage projects involving client’s infrastructure for scalability, optimal performance, and growth in
coordination with clients and all elements within Blackboard
Responsible for clients E-learning platforms totaling over 15 million dollars
Develop detailed documents including Escalation process, Operations Handbook, Infrastructure and
implementation plans
Advocate for the client by providing deep subject matter expertise on customer systems and translating
customer priorities and business requirements
Deliver a tailored customer experience by applying an informed, evolving and consultative process
Boat America Corporation 12/10-7/11
Database Administrator/Systems Administrator
Monitored and analyze Oracle 9i and 10g database performance in HP-UX environment Performed Oracle administration and monitoring tasks using Toad, Spotlight and SQLPlus Coordinated support with Oracle and HP support and assist researching issues to resolution
Assisted in database and systems back-up administration and restoration
Created new and test existing documentation for various procedures
Robert Half Technology 2/10-12/10
Systems Administrator
Provided on-site support for custom biometrics solution for Dept. of Homeland Security
Assisted remote vendor’s engineering/implementation team and Dept. of Homeland Security Operations
Management in deploying, integrating and troubleshooting biometric solution
Assisted Dept. of Homeland Security operations management in all aspects of maintenance, upgrades and
troubleshooting of 256 IBM HS22 blade servers running Red Hat Linux and 3 IBM P550 running AIX with
Oracle 10g
Assisted in maintenance, upgrades and troubleshooting of multiple testing and development environments
Created and updated documentation for system and environment monitoring,
troubleshooting and changes
Advantage Technical Resourcing 8/09-1/10
Field Technician
Installed, Configured and test IBM X225 & 3200 Servers
Converted Unix O/S to Linux Susi Enterprise
Broke and rebuilt software Raid array
Connected and troubleshoot peripherals
CHAVERAN Inc.
Database Administrator -Intern 7/08-8/09
Administered Oracle 10g networking such as listener.ora and tnsnames.ora
Performed database cloning and re-location activities
Used Flashback Technology and Automatic Undo Management as part of backup strategy
Managed tablespaces, datafiles, redo logs, and tables and it segments
Setup and managed profiles, rights, resources and password security
Wrote and executed SQL statement against database to create and manage system and user
objects like tables, indexes, views, etc
Assisted in researching and analyzing to determine system requirements and business needs
Produced technical documentation
FEMA
Computer Specialist 7/02-11/02
Provided helpdesk support, workstation configuration management, analysis and troubleshooting support for
FEMA Headquarters
Specialized workstation and database management support was provided for the FEMA baseline core software
Provided software and hardware installation, configuration and troubleshooting for Windows 95, 98, 2000, and
NT based workstations
TRW
Integration Test Engineer 6/01-7/02
Maintained system integrity and encryption of 13 major government agencies
Created, test and troubleshoot point-to-point circuits with ProComm plus
Tested and configure 1700, 2500, and 3600 series Cisco routers
Tested and configure DSUs, CSU, DES units, UPS and Frame Relay encryptors
FDC
Lead Field Engineer 3/00-6/01
Upgraded various Job Corps facilities across US allowing them to be centrally managed
Configured and install 1900, 2900, 3500 and Cat 5000 series Cisco switches
Set up multiple Learning Resource Centers with video conferencing capabilities
RA-Tech
LAN Technician 1/00-3/00
Assisted with a major project rollout for an agency within the USDA, which consisted of 400 users
Registered and imported agency workstations into Zen works for ease of central management
Responsible for software upgrades of all workstations and troubleshooting of all problems associated with the
upgrade(s)
United States Department of Agriculture 6/99-12/99
Computer Technician (Internship)
Provided tier 2 and tier3 support
Assisted in the deployment and configuration of new department Intranet
Migrated mail services for Pegasus mail to Exchange 5.5
Troubleshoot network connectivity issues on user end
Non-Technical Experience:
United Crane and Rigging 1/07-5/08
Crane Operator
Responsible for millions of dollars in equipment, property and life
Maintained control and responsible of environment within crane’s operating radius
Communicated with site foreman and customer on a daily basis
Pierce Associates Inc, Mechanical Contractors 5/05-1/07
Sheet Metal Worker
Fabercated and installed sheet metal duck work from design and engineering plans
Communicated change request(s) from customer and site foreman to engineering and budget department
United States Marine Corps 4/96-9/98
Combat Engineer
Supervised personnel in the performance of assigned combat engineering duties
Organized and conduct training for new and veteran personnel
Education:
Oracle DBA Training 1/08 - 6/08
Chaveran Inc., Lanham, MD
Network Engineering Management Degree 9/98-4/99
Computer Learning Center, Laurel, MD
Certifications:
PMI
PMP
ITIL
Foundations v3
Comp/TIA
Project +
Linux+
Server+
Microsoft
MCSE ret.
Oracle
10g OCA
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