Personal Information

Curriculum Vitae

First name (s) / Surname (s) Ramy, Samir

Address Hadayek El Ahram,Giza, Egypt

Telephone Mobile : +20-122-****-***

Home Phone : +20 358 636 34

E-mail ac1gj0@r.postjobfree.com (personal)

Nationality Egyptian

Date of birth 10.11.1986

Gender

Military Status

Male

Finished

Objective

Work Experience

Dates

Occupation or position held

Main activities and responsibilities

JOB RESPONSIBILITIES

ACCOUNTABILITIES AND

PERFORMANCE MEASURES

ORGANIZATIONAL ALIGNMENT

Address of employer

Maintaining a career in which I can use and expand my leadership and technical skills. I am seeking a Career that does not necessarily have to lie under my work experience or my field of study. CompuGeorge

From July 2016- Present

Presales Team Leader

Managing,Monitoring and overseeing all presales activates across all key projects and Geographies.

• Works deals assigned to the sales team supported, prioritizing effort based on maximizing total impact on team productivity and profit, or as directed by the sales manager.

• Proactively scopes the technical solution required to address customer requirements, assesses customers’ met and unmet needs, and recommends solutions that optimize value for both the customer and the firm.

• Secures input from all necessary solution stakeholders within the customer firm. Adapts solutions, as necessary, to ensure appropriate support.

• Coordinates closely with internal sales, sales support, and service resources to align solution design with customers’ business requirements

• Secures from customer technical staff commitments needed to ensure a deal’s “technical close.”

• Meets assigned targets for profitable sales growth in assigned product lines, market areas, channel, or teams supported

• Provides coaching and professional development to team member sales associates in order to enhance their product knowledge, technical acumen, and technical sales skills.

• Opportunistically pursues additional business development opportunities within customer firms. Collaborates with sales to ensure these opportunities are effectively covered and advanced.

• Monitors customer support for technical solutions proposed throughout the sales process, and alerts the sales and account teams to potential risks of deal closure.

• Achieves assigned productivity and profitability quotas.

• Maintains deal through-put in early deal-sales process steps.

• Achieves product growth targets for the assigned geography, channel, sales team, or account base.

• Maintains high customer satisfaction ratings that meet company standards.

• Completes required training and development objectives within the assigned time frame.

• Reports to the Director of Sales Engineering.

• Reports on a dotted-line basis to the sales team manager for the team supported.

• Works closely and collaboratively with the sales and account teams supported.

• This position may be assigned to support a geography or one or more named account teams 9 Al Gazaer st., Mohandessin, Giza, Egypt

Dates

Occupation or position held

Main activities and responsibilities

Address of employer

Dates

Occupation or position held

Main activities and responsibilities

Deglatech Advanced Technologies

From August 2015- June 2016

Procurement & Logistics Manager

Managing and overseeing Corporate Logistics and Procurement across all key projects and Geographies.

* Logistics

• Implementing standardized, Company side Logistics processes and procedures to improve Company profitability

• Managing logistic mobilizations for key projects

• Providing advice to Head office, Projects and Country teams on logistical issues

• Supporting projects with logistical challenges as required

• Ensuring that all Company assets are ‘sweated’ to the maximum extent possible to provide the highest ROI possible

• Ensuring compliance with all regional regulations

• Supporting new business proposals providing advice and costs as required

• Managing transportation of equipment and approving relevant payments.

* Procurement

• Continuously improving procurement policies and processes to facilitate more effective and cost efficient operations

• Managing the procurement process for key projects, ensuring procurement is cost effective, timely, efficient and compliant with Country regulations and Company policy

• Documentation, communication and education of procurement policies and processes

• Managing the tender process for new suppliers in collaboration with Programme Managers

• Negotiating and maintaining PSL agreements

• Executing procurement and ensuring supplier and sub-contractors meet contracted obligation

• Maintaining critical records, including, equipment cost list for pricing purposes

• Obtaining and maintaining operational and project budget ‘cost tracking sheet

• Processing purchasing orders in line with operational need and project budget

• Tracking report and coordinating delivery of equipment and stores in project theatres

• Managing shipment of equipment and approving relevant payments

• Providing advice as per the Company policy for the maintenance and management of country equipment stores

• Ensuring the procurement process is in line with Company policy in terms of financial control and efficiency

22 Abdel Hamid Lotfy st., Mohandessin, Giza, Egypt From July 2014- July 2015

Senior Technical Office Engineer

* Managing work between technical team.

* Revise design and drawing of technical team before budgeting.

* Follow up and Supervision with Purchasing department and Sub suppliers and Manufacture for Pricing and Orders Implementation.

Address of employer

Dates

Occupation or position held

Main activities and responsibilities

Address of employer

Dates

* Installation Supervision for our products.

* Communicate to all Deglatech concerned parties any existing or potential customer escalation issues. Performs other duties as required 54, Mosadak st. Dokki, Giza, Egypt

From July 2012- July 2014

Technical Office Engineer

* Design, Technical Studies and Budgeting for Proposal of Tenders, Solve technical Clarifications for clients during bidding stage to achieve Client technical Satisfaction .

* Preparing Shop drawing or technical datasheet for services, equipment and material before and after the purchase order and all Documentation to have client approvals.

* Site survey for collecting all required information for Design.

* Technical supports and solutions for clients before and after selling o Indoor Sales for new and small clients

* Develop, prepare and manage shop drawing as well as bill of quantities and proposals Content to be developed for the customer based upon customer requirements.

* Designing of Home Automation, Light dimming systems, Audio Video and Entertainment Systems for private villas, yachts, meeting rooms & home cinemas.

* Planning and designing structured systems according to client’s residence drawings & Budget and provides Engineered Financial Proposal & BOQ. 54, Mosadak st. Dokki, Giza, Egypt

Mobinil

From March 2012- July 2012

Occupation or position held Customer Service representative for High-Value Segment Main activities and responsibilities *Mentored new and fellow agents in customer resolution and system issues.

*Resolved Mobinil postpaid customers incident including network episodes.

*Exerted to meet service level agreements.

*Communicated with internal and external departments / bodies to ensure customer incident resolution.

*Presented customers with self-serving education for common issues and incidents.

*Followed back customers with service requests and enduring incidents. Address of employer Nile City Towers Building 2005C, Cornish El-Nil, Cairo, Egypt Education and Training

Dates Spring 2010

Title of qualification awarded Bachelor of Computer Science Name and type of organisation

providing education and training

Modern Academy in Maadi (MAM), Cairo, Egypt,

Major

Graduation Project

Computer Science and Business administration

Cumulative General Estimation: Good (Honors)

CRM Application (CUSTMER RELATIONSHIP MANAGMENT APPLICATION) developed using C#, and using SQL Server.

Build on a windows embedded platform to be deployed on a thin client & windows mobile phones. Dates

Spring 2005

Title of qualification awarded Thanaweya Amma

Name and type of organisation

providing education and training

Orman English Language Schools, Dokki

Awards & Certificates

Certificate of completion of Cisco Certified Network Associated (CCNA), Cairo, 2013 Certificate of completion of the International Computer Driving License. Cairo, ISI, 2008 Certificate of completion of HW Fundamentals course, Cairo, ISI, 2010 Certificate of completion of Networking Fundamentals course, Cairo, 2012 Certificate of completion of Security Fundamentals course, Cairo, 2012 Certificate of completion of Microsoft certified system engineer 2003 Certificate of completion of administrating windows vista of the MCITP course Personal Skills and Competences

Skills

Technical Skills

Detailed exploration of various different programs in system engineering: Implementing & supporting MS Windows XP Professional Managing & maintaining a MS W2k3 Environment

Planning, Implementing & maintaining a MS W2k3 Network Infrastructure / services Planning, Implementing & maintaining a MS W2k3 Active Directory Infrastructure Planning, Implementing & maintaining a MS W2k3 / XP RIS Experienced in first line hardware troubleshooting Experienced in customizing unattended operating systems (MS based) Designing and Implementing a server Infrastructure.

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