Part-Time Virtual Assistant

Objective

Professional Competencies

Highlights

Experience

VONE HEAM

**** * **** ****, ******, AZ 85339 H: 480-***-**** ********@*****.*** Motivated individual seeking to obtain accountant position at that will benefit from strong mathematical, deductive reasoning, and problem-solving abilities. Highly creative, results-oriented and solution-focused. Strong analytical and problem-solving skills.

Ability to coordinate, prioritize and time management workload. Experienced communication and collaboration skills. Ability to prioritize tasks and work with multiple priorities, sometimes under limited time constraints.

Capable of investigative and analytical research.

Initiative, flexibility and the ability to adapt to a complex, rapidly changing business environment.

Work well independently and dedicated team player. Proficient computer skills to include MS Word, Excel, PowerPoint, and Outlook. Computerized Accounting

Accounts Receivable Clerk

Accounting Specialist

Membership Services

Accounts Payable Clerk

Collection Representative

Medical Billing Representative

Large Group Enrollment Specialist

Large Group Enrollment Specialist/Billing Representative Oct 2008 to Current BLUE CROSS BLUE SHIELD OF AZ - Phoenix, AZ

Figure out various forms of group, subscriber remittances and reconcile payments to the AR system.

Reconcile monthly payments, identify out of balance conditions, and generate appropriate notification.

Monitor and balance all general ledger transactions within department standards. Answer calls from subscribers, group representatives and brokers. Identify discrepancies and appropriately communicate to customer as necessary. Explain to customers a variety of information concerning the organization's services, including, but not limited to rates, benefits, changes in coverage, eligibility, BCBSAZ programs etc., Process eligibility received in various formats within applicable processing system.

Identify, research, process, resolve and respond to customer inquiries and correspondence via telephone, written communication and/or in person. Adhere to quantity and timeliness standards to achieve individual and department.

Seasonal Tax Specialist III Jun 2002 to Current

H & R Block - Laveen, AZ

Conducting face-to-face tax interviews with clients for preparing complete and curate tax returns.

Provide Tax information to Clients as it relates to Tax preparation and refer any financial product that would help clients achieve their financial objectives. Communicate with Internal Revenue Service Department to define problems and Computer Skills

Education

Affiliations

References

resolve issues regarding the return and contact Clients of the require change. Generating business growth, increasing client retention, and offering additional products and services.

Accounting Specialist May 2006 to Jun 2008

HEALTHNET, INC - Shelton, CT

Perform daily remittance advice reconciliation of Northeast and Arizona claim payments including the oversight of proper reconciliation and balancing controls. Oversee, monitor, and reconcile the disbursement of all medical claim payments with policies and procedures payment guideline.

Accountable for claim checks including stop pay, void, re-issue, all manual check requests.

Creates and implements all work instructions, policies, and procedures for both production and testing environments for Accounts Payable team. Collection Representative

HealthNet, Inc., - Shelton, CT

Accountable for research claim payments in the system, contact vendors, members, Physician/Provider offices, and Hospitals by telephone, fax, and/or via email in efforts to collect funds due to Healthnet Inc. Responsible for create and maintain healthy correspondence, documentation, investigation and collection of all negative balance forward medical claim amounts in the claims payment system.

Interact with all appropriate departmental staff and resolve any claims issues related to the collection of monies due to Healthnet Inc. Adhere to specific policies and procedures for the recovery and write-off process, ensuring that all regulatory requirements are met. Accounts Receivable Clerk (FAIRFIELD COUNTRY HUNT CLUB) Jun 1999 to Mar 2002 Accounts Payable Clerk (SCAP MOTOR, INC) Jun 1997 to Jan 1999 Proficient in Microsoft Office (Word, PowerPoint, Excel and Access), Familiar with multiple Accounting Systems including MC400, TPS, Edsnet, Metavance, E2 Vault, Online Billing, etc.

Bachelor of Business Administration with a Concentration in Accounting 2016 University of Phoenix - Phoenix, AZ, Maricopa

GPA: 3.79/4.0

MBA, Master of Business Administration with a Concentration in Accounting 2018 University of Phoenix - Phoenix, AZ, Maricopa

GPA: 3.79/4.0

Member of Delta Mu Delta International Honor Society in Business Personal & Professional References furnish upon request

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