Customer Service Manager

Alexandria Hubbard

[469-***-****] [***********@*****.***]

OBJECTIVE

Seeking a position offering the opportunity to grow and utilize my required skills. SKILLS PROFILE

Great People Skills with positive attitude.

A creative and organized self-starter, with the ability to adapt in a dynamic work environment. Excellent customer service skills.

I am a problem solver and extremely detailed oriented. I am a quick learner and extremely flexible.

EMPLOYMENT HISTORY

Kelly Services 2016

Allstate Insurance Program

Answered phones

Set insurance policies up

Temporary position

Mint Dentistry February 2015 - September 2015

[Cedar Hill, TX]

Answer phones providing exceptional customer service Schedule appointments for patients

Answer any and all questions for patients to the best of my knowledge Call patients and persuade them to come back to our facility Enter necessary data for all patients

Be the best at assisting to all patients

Aegis Communications December 2013 - March 2014

[Dallas, TX]

Temporary assignment

Recruiting Administration

Provided customer service for applicants. Placed applicants in the correct job position based on their experiences. Dealt with different computer screens TRC Staffing March 2014 - January 2015

[Dallas, TX]

Temporary Assignment at Urban Decay Call Center

Answered phones and provided exceptional customer service Diffused any issues my customers had without help of a supervisor Made online and over the phone sales

Studio 360 Hair Gallery/ Manager 2010-2012

[Duncanville, TX]

Open and closed the shop daily.

Answered phones and scheduled appointments.

Collected payments and paid all shop vendors.

Reconcile all daily receivables and made daily Bank deposits. I was responsible for all shop inventory and purchases from different vendors and customers. GameStop, INC. 2009-2010

[Dallas, TX]

Assist manager in daily closing procedures.

Maintain as a cashier and balanced all totals daily. Created product store displays.

Completed weekly inventory of all store products.

EDUCATION

Navarro Junior College 2011- 201

Corsicana, TX

Duncanville high school 2007-2011

Duncanville, TX

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