Customer Service Microsoft Office

Jasmine N Cardell

404-***-**** (Cell)

770-***-**** (Home)

**** ******* ***** *****

Douglasville, GA 30134-1780

**********@*****.***

Summary

I have at least one full year of work experience from different employers, including as a Retail Sales Associate, Inventory Control Specialist Trainee, and a Temporary Receptionist (administrative work) in a tax accounting office. Most recently, I have been working as a Retail Sales Associate at Family Christian Bookstores from October 2016 to April 2017, when our store closed its doors. Having multiple jobs in several different fields has honed my adaptability and my ability to learn quickly and fulfill the needs of the job. My skills and experiences include: Billing Systems, Inventory Management, Meeting Facilitation, Payroll Processing. I hold an Accounting Diploma from West Georgia Technical College, as well as several related certificates. I am also willing to pursue further education if the job requires it.

Experience

Family Christian Bookstores, Douglasville, GA Oct. 2016 to Apr. 2017

Retail Sales Associate

Organized and located inventory. Operated spreadsheet and word processing software. Operated word processing software. Cooperated with customers, coworkers, management. Conferred with other personnel to ensure customer satisfaction. Knowledge sets include: spreadsheets, word processing, word processor. Maintained documentation.

RWB Tax Services, Villa Rica, GA Jan. 2016 to Apr. 2016

Assistant, Administrative, Clerical, Secretarial or Administrative Duties

Prepared memos. Handled information requests. Scheduled meetings. Greeted visitors and determined whether they should be given access to specific individuals. Answered and screened incoming phone calls. Provided phone assistance. Took messages. Prepared documents using Microsoft Word, Excel. Filed and retrieved records. Assisted with client billings. Maintained daily appointment calendars.

Mother's Morning Out, Douglasville, GA Feb. 2013 to May 2015

Substitute Teacher

I worked as a substitute/semi-permanent teacher and childcare provider for a local church's Mother's Morning Out program. I was responsible for children ages 6 mos. to 5 years of age, depending on which class I was assigned to. During my final year with this organization, I was the head teacher of a class of 2-year-old children for the latter half of the school year. Aside from general childcare, I:

Determined students' individual needs and interests. Adapted teaching methods to meet student needs. Implemented life skills, study strategies, and other cognitive strategy programs. Taught students socially acceptable behavior. Planned and conducted daily activities. Provided students with opportunities to observe, question, and investigate. Maintained order in classroom. Established and enforced guidelines for behavior in classroom. Created a classroom conducive to learning. Demonstrated genuine care for all students' potential and abilities. Exhibited excellent communication skills. Exhibited good problem-solving skills.

Burger King, Douglasville, GA May 2013 to Nov. 2013

Crew Member

Took customer payments. Used a cash register. Counted cash and made correct change. Cleaned and tidied eating areas. Cleaned and tidied service areas. Stocked service area. Served customers in a low-cost, fast-service dining environment. Prepared milkshakes and other dairy desserts. Collected the correct items for customer orders on trays for serving. Filled takeout bags with the correct items. Worked quickly in a fast-paced environment. Provided strong, friendly customer service. Knowledge sets include: cleaning, mopping, prepare food.

Skills

Accountancy, Accounting, Billing Systems, Cashier, Communication Skills, Customer Relations, Customer Satisfaction, Customer Service, Documentation, Fast, Inventory Management, Languages, Meeting Facilitation, Microsoft Access, Microsoft Excel, Microsoft Office, Microsoft Office Specialist, Microsoft Word, Payroll Processing, Personnel, Problem Solving, Spreadsheets, Strategic, Teaching, Telephone Skills, Word Processing

Certifications and Professional Licenses

Certificate: Computerized Accounting Specialist, West Georgia Technical College, 2016; Georgia Certificate: Microsoft Excel Application Professional, West Georgia Technical College, 2016; Georgia Certificate: Office Accounting Specialist, West Georgia Technical College, 2016; Georgia Certificate: Payroll Accounting Specialist, West Georgia Technical College, 2016; Georgia

Education

2016 West Georgia Technical College, Waco, GA

Accounting Diploma: Accounting

Course Work Completed : Accounting and computer courses primarily., Honors : Graduated with honors., GPA: 3.95

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