Manager Project
Resume:
Venkata Boyina
********@*****.***
PROFILE
Over 16 years IT experiences encompassing TPF basic programming/testing, UNIX/Linux/Windows Admin experience, and a Middleware/Application Server Specialist.
7 years as QA Manager Experience and 6+ years as Scrum Master at American Express (WWCAS) as client.
Agile Principals, Communication, project management, iteration/sprint planning meetings, tasking meetings/retrospectives, relative estimation, and story based development, conflict resolution.
SUMMARY
Experience in Software Development Life Cycle in the areas including gathering System Requirements, Architecture, Design, Coding, Development, Testing, Maintenance and Enhancement in variety of technological platforms.
Extensive Experience and strong knowledge on TPF testing skills such as Svlite, TPF Tool Kit, HP Quality Center 9.2, (Certified in QC/QTP 9.2) Rally, kanban, Skills in QTP, QC, Testing skills TPF(Transaction Processing Facility), E2E Test Management, E2E PM(Waterfall Model & Trained in Agile), CAS TPF VPARS test system maintenance, troubleshooting issues with connectivity, MQ(Que, Channels), IP traces and review the message format, and involved in TPF code package testing in VPARS, SVLITE tool).
Extensive Knowledge in preparing Test Estimations, Test Plans, Test Cases/Scenarios, Test Procedures, analyzing Test Results, Test documentation and Test Metrics
Extensive experience in Functional Testing, Release Testing (Agile), Regression Testing, Integration testing and User Acceptance Testing.
Very Strong in Analyzing impacts, business requirements and designing High-Level and Detail-Level Design documents for Banking.
Responsible for generating technical solutions to develop business and execute tactical plan to meet data requirements across multiple platforms.
Expertise in leading modules from designing phase to development cycle and carrying it over to deployment phase.
Extensive experience in development using Agile Methodology and Waterfall SDLC.
Excellent communication and interpersonal skills and strived to deliver Bug free product.
Ability to work as an individual with less supervision
Experienced in E2E Project Manager and able to handle large initiatives.
Based on the AMEX sprint planning calendar, organized the Capabilities, Features, User Stories and iterations in CA Rally and have the implementation plan ready after the Rally release test sign-off.
Used Jira for bug tracking.
Explored in DevOps by using Jenkins environment.
Education & Certification:
Master of Computer Applications from Bharathidasan University in 2001.
Certified Project Management –Certified Scrum Master Certification
Certified in M15 HP Quality Center 9.2 Software with score 94%.
Certified in M16 HP Quick Test Professional 9.2 Software with score 96%.
I am awarded for BRAVO (IGA a/c Epricer) in IBM.
Received Thanks You Note certificate from AMEX for contribution to GRMS to CAS Re-Engineering Rollout.
Key Skills and Experience
Project Management
Agile Scrum Master, PM(Waterfall Model), Certified Scrum Master Certification
Languages
Java, Shell scripting, and basic C/C++, Perl and Python
Automation/Build Tools
Jenkins and JNLP Slave Nodes, SCM
Testing tools
QC, QTP, IBM(RFT and RPT), Selenium, Junit, SVlite, AIOTA etc.
App & Web Servers
WebLogic, WebSphere, JBoss, & JIRA
Databases
TPFDF, Oracle, SQL
Virtualisation
LISA, Mainframe Automation Tools (MAT).
Platforms
Linux and UNIX, zTPF & Windows
Network/Infrastructure
TCP/IP, DNS, DHCP, LDAP, & VPARS.
Functional Areas/Testing
Automation testing, System Testing, Functional Testing, Regression Testing, UAT testing, E2E Testing, Agile Testing, Network Testing, security testing, access certification testing.
Career Profile
American Express – WWCAS; USA (Phoenix) Jan 2013 to May 2017
Amex (AXP) Cards & Payments
Role – SCRUM Master/Project Manager/QA Manager
Syntel Inc.
Amex (AXP) Cards & Payments – RIB (Risk Information Banking) Project- American Express is one of the leading Financial Institution in USA.CAS ( Credit Card Authorization) system is the one authorizes and maintain the Card life cycle in CAS Database with Online TPF and Offline MVS batch processing. Migrating of non- legacy system to Globestar Pegasus EMEA 2 – Germany/France/Italy these systems operate all aspects of the GCP (Global Corporate Payments) business including the acquisition and billing of corporate clients and card members. These legacy systems represent higher costs, lower flexibility and higher complexity, as any change in these platforms represents multiple changes in each market (or in each platform currently in use).
A critical goal of Project Pegasus is to standardize platforms globally. A new global core set of capabilities and applications has been defined by the Pegasus program.
Roles and responsibilities -
• Involved in Agile Charter documenting high level business needs along with Product owners.
• Analyzed the Business requirements, Functional requirements, Project charter for the various CAS Applications
• Define the scope of testing and frame the Testing framework for the all the release and prepared the MPP Test plan
• Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospective, release planning, and show & tell Demo.
• Executed Large comprehensive CAS projects on Scaled Agile framework and applied Agile testing techniques
• Provide visibility to team impediments/risks and helps eliminate them. Work with Stakeholders
• Prepared the Test deliverables Test Strategy, Test Approach, Test report, Requirements Risk Assessment document, Test Plan during all phase of Test life cycle as per Amex SDLC methodologies
• Track and communicate team velocity and sprint progress and coordinate code releases.
• Manage backlog, prioritize resolution of defects and manage life cycle of code development from Zero sprint to Deployment
• Played as End to End Manager, responsible for all Test implementation across all the impacted application teams, setting up project in QC & Rally, prepare the Test statistics from QC for the Test reporting, Conduct the status calls, implement the QA process and Quality metrics
• Prepared Estimations for the Test efforts and sizing’s details in the Capacity plan
• Review and implemented all the Test deliverables in all phase of Test cycle
• Established and implemented the meetings, bridge calls, Knowledge session trainings programs and skill level based trainings.
• Implement the appropriate measurements and QA metrics
• QA Audits, compliancy of AXP corporate processes/procedures, and ensuring compliance to AMEX standards.
• Initiated corrective action for product or process deficiencies. Ensured root-cause teams resolve quality issues, managed resources to facilitate root-cause analysis and failure analysis
• Responsible for creating and managing a QA projects, including Project financials, hiring and staff supervision.
Designing, implementing and supporting fully automated Continuous Integration and Continuous Delivery processes
Working with and supporting multiple World-wide development teams delivering a wide range of software applications
Automating the build, deployment and testing of Front End, Middleware and Database components
Developing custom reporting tools, setting up automated health monitoring and alerting for builds and environments.
American Express – WWCAS; USA (Phoenix) Jan 2011 to Sep 2013
Amex (AXP) Cards & Payments
Role – SCRUM Master/Project Manager/QA Manager
Syntel Inc.
In today’s environment, there are a number of systems (aka: trigger systems) generating a variety of types of communications to Cardmembers. These trigger systems do not have visibility to each other and at times may duplicate, contradict, or otherwise initiate messages to customers that may conflict with compliance and/ or known customer preferences. The objective of the Instant Customer Notification (ICN) 2.0 Arbitration project is to deliver an arbitration engine that will provide governance capability to determine whether, based on business defined rules, a communication initiated by trigger systems should be sent to the Cardmember. The engine will also decide if the best channel is being leveraged to reach the customer based on Cardmember and AMEX preferences. The arbitration engine will enable AMEX to adhere to customer contact policies and guidelines, and give AMEX the flexibility to initiate real-time dunning communications via CAS, in addition to the BAU dunning process through WCC. Currently this dunning capability exists in CAS but is not active, as CAS has no access to governance or customer preferences.
The Arbitration Control Engine (ACE) will be established as a new capability that will handle communication through all channels (email, letter, SMS, and push notifications).
The ACE component will:
• Be a nimble and centralized component with a sustainable infrastructure that has logic to manage complex business rules and various communication types
• Be re-usable with other enterprise components being developed around servicing messages to card members.
• Enhance existing or create a new database to log all Cardmember communication history which will be updated in real-time
• Take action based on previous communication history, and actions by the Cardmember
• Allow for the ability to back-feed the final decision (send vs. reject) to the triggering system
• Be designed to reflect the AXP focus on digital communications
• Accommodate real-time, JIT and batch communication modes with high volume and high availability requirements
• Be built to enable gradual adoption by different Business Units/Markets
Roles and responsibilities -
• Involved in Agile Charter documenting high level business needs along with Product owners.
• Analyzed the Business requirements, Functional requirements, Project charter for the various CAS Applications
• Define the scope of testing and frame the Testing framework for the all the release and prepared the MPP Test plan
• Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospective, release planning, and show & tell Demo.
• Executed large comprehensive CAS projects on Scaled Agile framework and applied Agile testing techniques
• Provide visibility to team impediments/risks and helps eliminate them. Work with Stakeholders
• Prepared the Test deliverables Test Strategy, Test Approach, Test report, Requirements Risk Assessment document, Test Plan during all phase of Test life cycle as per Amex SDLC methodologies
• Track and communicate team velocity and sprint progress and coordinate code releases.
• Manage backlog, prioritize resolution of defects and manage life cycle of code development from Zero sprint to Deployment
• Played as End to End Manager, responsible for all Test implementation across all the impacted application teams, setting up project in QC & Rally, prepare the Test statistics from QC for the Test reporting, Conduct the status calls, implement the QA process and Quality metrics
• Prepared Estimations for the Test efforts and sizing’s details in the Capacity plan
• Review and implemented all the Test deliverables in all phase of Test cycle
• Established and implemented the meetings, bridge calls, Knowledge session trainings programs and skill level based trainings.
• Implement the appropriate measurements and QA metrics
• QA Audits, compliancy of AXP corporate processes/procedures, and ensuring compliance to AMEX standards.
• Initiated corrective action for product or process deficiencies. Ensured root-cause teams resolve quality issues, managed resources to facilitate root-cause analysis and failure analysis
• Responsible for creating and managing a QA projects, including Project financials, hiring and staff supervision.
Implementing and developing solutions enabling Development and Operations teams to build, deploy, monitor and test applications and environments
Implementing monitoring and reporting solutions across a range of environments and platforms
Evaluating and advising on virtualization and containerization solutions
Setting up and introducing Continuous Deployment processes and advising on best practice
American Express – WWCAS; USA (Phoenix) Jan 2011 to Aug 2012
Amex (AXP) Cards & Payments
Role – SCRUM Master/Project Manager/QA Manager
Syntel Inc.
This project was a multiyear effort focused on Re-engineering the interface between GRMS and CAS. The size of the GRMS to CAS data feed interface had increased substantially over the years and had become a critical factor for strategy implementation. The re-engineered interface will accelerate the processing of information between the two platforms, creating a flexible environment that allows us to quickly add new elements and make them available for strategy or model implementation. By eliminating redundant/unused data and restructuring, the amount of data being transferred has decreased 37.5% The amount of data being stored decreased 35% and the amount of data being processed decreased by 10%. Additionally, the re-engineering interface is a great step forward in both GRMS and CAS simplification.
Roles and responsibilities -
• Involved in Agile Charter documenting high level business needs along with Product owners.
• Analyzed the Business requirements, Functional requirements, Project charter for the various CAS Applications
• Define the scope of testing and frame the Testing framework for the all the release and prepared the MPP Test plan
• Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospective, release planning, and show & tell Demo.
• Executed large comprehensive CAS projects on Scaled Agile framework and applied Agile testing techniques
• Provide visibility to team impediments/risks and helps eliminate them. Work with Stakeholders
• Prepared the Test deliverables Test Strategy, Test Approach, Test report, Requirements Risk Assessment document, Test Plan during all phase of Test life cycle as per Amex SDLC methodologies
• Track and communicate team velocity and sprint progress and coordinate code releases.
• Manage backlog, prioritize resolution of defects and manage life cycle of code development from Zero sprint to Deployment
• Played as End to End Manager, responsible for all Test implementation across all the impacted application teams, setting up project in QC & Rally, prepare the Test statistics from QC for the Test reporting, Conduct the status calls, implement the QA process and Quality metrics
• Prepared Estimations for the Test efforts and sizing’s details in the Capacity plan
• Review and implemented all the Test deliverables in all phase of Test cycle
• Established and implemented the meetings, bridge calls, Knowledge session trainings programs and skill level based trainings.
• Implement the appropriate measurements and QA metrics
• QA Audits, compliancy of AXP corporate processes/procedures, and ensuring compliance to AMEX standards.
• Initiated corrective action for product or process deficiencies. Ensured root-cause teams resolve quality issues, managed resources to facilitate root-cause analysis and failure analysis
• Responsible for creating and managing a QA projects, including Project financials, hiring and staff supervision.
American Express – WWCAS; USA (Phoenix) Jan 2008 to Dec 2010
Olympus (Canada Dual Chip – EMV)
Test Analyst
IBM INDIA PVT LTD.
The Canadian market is moving toward EMV chip technology. Most of the large issuers in the Canadian market have either issued or are piloting EMV chip cards that support chip & pin and contactless. The remaining issuers are progressing EMV projects in advance of several industry mandated timeliness are as follows:-
2010 – Fraud Liability shift by Visa & MasterCard which compels merchants to upgrade their infrastructure and process to accept chip&pin.
Release 1: Chip Development – Development of an EMV chip to support the Dual Interface capabilities required for project Olympus – Feb 2010
Release 2: PIN Management – Capabilities to support internal PIN management channels – May 2010
Release 3: Card Issuance – Supports Requirement to issue EMV cards through the card issuance bureau). The project includes the migration of Canada to BIS (Bureau Interface System) July 2010
Release 4: Transactional – Authorization and Settlement of EMV (contact & contactless) transactions – July 2010
Involved in release 3 Requirement to issue EMV cards through the card issuance bureau). This project includes the migration of Canada to BIS (Bureau Interface System).
Express 3000 transactions, MS contactless, EMV contact & contactless transactions from, US, Canada & EMEA markets.
As a Test Analyst my responsibilities as follows –
Identify the project training needs and co-ordinate training
Worked as Test Analyst and leading a team of 14 resources (2 onshore + 12 offshore)
Implement Method/1 Testing Standards
Ensure the development and maintenance of the following deliverables: Risk Assessment of Requirements (RBT), Test Strategy and Test Report at the end of Analyze, Design, Build and Test phases
Conduct Risk-Based Testing Requirements Assessment sessions for the project teams beginning in the Analyze phase after requirements are finalized
Facilitate alignment (with PM, Development Team, business test teams) for scope, test resources, and timeline of test phases; i.e. unit, component, integration and UAT
Set-up project in Quality Center including folder structures and oversee addition of requirements, test cases, scripts, expected results, and actual results for all tests
Ensure test metrics including defects for all tests are captured in Quality Center
Ensure test scripts (manual/automated) are in Quality Center for all test phases
Ensures that there are test conditions mapped to every requirement and that the test conditions meet requirements specifications
Creates the overall integrated test plan for all tests in scope from test plans submitted by each business and interfacing application test coordinator
Oversees the execution of the test models (test cases, scripts, expected results)
Escalate testing risks and issues to Project E2E Test Manager,E2E Project Manager and AET Leadership, as needed.
Facilitate daily test calls and publish daily test status to test team and Project Test Manager
Complete ITT(Independent Test Team) Audit Metrics Checklist
Send out post-implementation ITT Satisfaction Survey
AXCESS certification testing for CAS ID’s
Environment: VPARS, DAC & Mainframes.
IBM U.S (India) July 2005 to Nov 2007
E-Pricer (IGA Account)
Test Analyst
IBM India Pvt Ltd. My role is to understand the business requirements, solution validation, testing and bug reporting in a tool
e-Pricer is the worldwide CRM pricing tool. It is a web-based application designed to price, approve, and finalize a customer quote quickly and easily. It provides various pricing functions needed by IBM representatives and support centers. It provides an end-to-end mechanism for field delegated pricing and allows pricing approval for transactions beyond delegation. This launch is part of the ongoing efforts to move toward a unified pricing process with a single set of worldwide tools enabling consistency. A 37 member strong team of IGSI, is involved in the development, enhancement and maintenance of the e-Pricer application. The team is also responsible for the SPE change management and environment specialist activities.
As a Test Analyst my responsibilities as follows –
Streamlining the business requirement.
Reviewing the Documents and Architecture, providing valuable feedback
Defining functional test cases & creating test plan & coverage
Understanding the existing functionality.
Understanding the Software Requirements and Change requests for the new features.
Writing test cases and review test cases
System testing and Regression testing
Defect Reporting using UVATS- Defect Management Tool
Bug Verification and retesting
Closed– Verification and Closed-Loop
Environment: Core Java, JDBC, JSP, Servlets, SQL, DB2, HTML and JavaScript, Web sphere 5.1.
American Express – WWCAS (India) July 2004 to Apr 2005
TCP/IP Enablement Project –TPF (Environment)
Test Analyst
IBM INDIA PVT LTD.
IBM India Pvt Ltd. my role as a team member in Network testing,. The project is Enablement of TCP/IP protocols previously its in SNA (System Network Architecture) testing in TPF (Transaction Processing Facility) Environment involves communication testing, performance testing and security testing.
Security testing: Involves Firewalls testing, packet filters, and invalid SDN’s (Symbolic Device Names), DOS attacks Denial of Service attacks.
Communication Testing: Some of the networking concepts involves like Socket breaking, Congestion control and avoidance, socket errors, invalid headers, buffer size over flow, ICMP, Dead sockets, Out of order, Fragmentation etc.
Performance Testing: In performance testing, we check the performance of CPU like Resource utilization, 4k Frames, SWB’s (System Work Blocks) ECB’s (Entry Control Blocks), Throughput (Messages per sec).
Involved in some of the testing concepts like System cycle up, Dump testing, Single I stream and Multi I stream, Setting traffic limiting. Involves most of the Unix commands in TPF.
As a Test Analyst my responsibilities as follows –
Streamlining the business requirement.
Reviewing the Documents and Architecture, providing valuable feedback
Defining functional test cases & creating test plan & coverage
Understanding the existing functionality.
Understanding the Software Requirements and Change requests for the new features.
Writing test cases and review test cases
System testing and Regression testing
Defect Reporting using UVATS- Defect Management Tool
Bug Verification and retesting
Closed– Verification and Closed-Loop
Environment: VPARS.
TRRS Imaging Ltd. (India) Mar 2003 to July 2004
Empire & B.E Control
Jr. Execute
In TRRS Imaging Ltd : the roles and responsibilities includes looking after 60 systems in the network, maintaining firewalls, TCP keep alive functionality congestion control and avoidance, system testing etc.
Also handled the testing related activities to find the highlighted box for the scanned images to enter the data by data entry operators, the technology used is VB(Visual Basic), and also to look after firewalls, packet filters and not to hack by the outsiders to take or put the data into the network and TCP keep alive functionality network services etc.
In this company we have projects from Empire and BE control etc, in these projects we get the data from all the clients from U.S.A in a zip format. I extract the zip files and put them in the appropriate projects to make the files available to the people to work.
Digital Synergy. (India) July 2001 to Dec 2002
Project to maintain servers with Windows NT
System administrator
Maintaining a network of 120 Systems, Installing operating systems like Window’s NT, Linux, Windows95/98 and other application software rectifying Hardware related problems, troubleshooting, installing licensed software in networks, configuring ISDN modems, Installing NT Server, Installing Linux Server, and maintaining user groups, responsibility of taking backups.
We installed the Model Sim, software which is configure with the hardware lock, we have to install in the server and that license has to be shared to the remaining systems that means clients to work, there are twenty licenses that has to be share through 25 systems.
Two servers were installed on the window’s NT server operating system. The whole network is maintained from the server. Some of the network activities include monitoring the network clients using the server, using the internet connections with win proxy and giving the commands to the client systems so that they log out etc.
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