Jarmar Jackson (SC Notary Public)
*** ******* ******* ***. ***, Rock Hill, SC 29730 E-mail: ********@*****.*** Phone: 803-***-****
Skills and Qualifications
Thoroughness and high attention to detail when completing work by examining employer records when auditing with South Carolina Department of Employment and Workforce.
Ability to learn in new culture by being first in family to graduate from college with 3.5 GPA and Cum Laude Honors.
Established computer skills in Microsoft Office through using databases, spreadsheets and presentations, as well as knowledge in accounting softwares such as QuickBooks, SCATS, and COMPAS.
EDUCATION
October 2015 Keller Graduate School of Management 866-***-****
Master of Accounting and Financial Management
Concentration in Finance GPA 3.77 Cumulative
April 2013 Lander University 803-***-****
Greenwood, SC
Bachelor of Science
Business Administration (AACSB) GPA 3.5 overall, 3.6 major Cum Laude
WORK EXPERIENCE
February 2017- Red Ventures 704-***-****
July 2017 Fort Mill, SC
Inside Sales Agent
Successfully completed the comprehensive sales training which included product knowledge, salesmanship, and software systems
Consistently performed on a variety of dimensions including, exceeding on sales goals and meeting quality assurance requirements
Ensured a positive customer experience by educating customers on the features and benefits of the product, responding to questions and overcoming objections, and accurately updating contact management system.
August 2014- South Carolina Department of 803-***-****
February 2017 Employment and Workforce
Rock Hill, SC
Field Auditor
Assisted employers with helping to understand criteria for liable employer according to South Carolina Code of Laws
Enforced compliance of unemployment insurance legal requirements and regulations through use of Field Audits
Investigated wages of unemployment insurance benefits applicants to verify validity of claim
October 2013- Telerx Marketing 704-***-****
August 2014 Kings Mountain, NC
Consumer Reports Account Representative III
Conferred with customers in order to provide information about products and services such as processing customer requests, orders, cancelling accounts or obtaining details of complaints over the phone.
Resolved customer questions and concerns effectively and efficiently by actively listening, communicating clearly and concisely, and assuring customer understanding
Ensured customer satisfaction and loyalty by consulting with customers, assisting customers, and resolving a wide variety of customer requests, inquires, and complaints