Terry Eige
Clearwater, Fl **763
Home 727-***-****
************@*******.***
CAREER INTEREST: To become a growing member of a progressive company that offers responsibility,
challenge, and the opportunity for advancement.
AWARDS: General Manager of the year
Overall winner year over year Only 100% training score card
Best food cost vs. last year Best Q.S.C. for the year
Best labor cost vs. last year Best sales increase vs. last year %
Best sales increase vs. last year $ Best operating contribution vs. last year
CERTIFICATIONS: Servsafe Food Handler and Servsafe Advanced Alcohol Training.
Leader in promoting top talent
Leader in sales increase
Leader in food cost vs theoretical
Leader in operating profit
WORK EXPERIENCE:
10/13-Present Dunkin Donuts, St. Petersburg, Florida
MULTI-UNIT SUPERVISOR
Full P&L responsibility for multiple units including, but not limited to, labour, food
cost, sales, and local marketing. Delegating and holding store leaders accountable
for assigned tasks on a daily, weekly, and monthly timeline. Communicate and
work closely with corporate liaison and training department to ensure all updates
are in place and being followed. Document all visits to ensure proper tools are
available and are being utilized.
5/96-10/13 STEAK N SHAKE, Tampa Bay Area, Florida
TRAINING STORE GENERAL MANAGER
Responsible for goal setting and day-to-day operations. Planning and budgeting for
period, quartly, and yearly P&L’s. Exceeding projected sales while maintaining high
profit margins. Responsible for opening 4 stores and assisted in opening 4 more.
Have won 60+ awards. Compiled and wrote “THE STEAK N SHAKE WAY”.
A comprehensive process for all corporate stores to follow.
2/96-5/96 VILLAGE INN, Tampa Bay Area, Florida
Associate Manager
4/91-12/94 CHECKERS, Tampa Bay Area, Florida
Director of Operations
Day-to-day responsibility for clearly communicating sales and marketing to further
improve market share and profits for a franchise fast food company; additionally
Responsible for training, orientations and staffing requirements of units (while
supervising manpower and maintaining effective employee relations.
Full P&L responsibility and goal setting for units including food cost, labour cost,
inventory control (including forecasting), controlling expenses and district
overhead, reducing operational expenses, planning, developing, coordinating,
managing and controlling all areas of the units related activities to achieve the
lowest possible cost while ensuring units support corporate strategies and
objectives. Provide leadership in training Franchisee, District Managers, Directors of
Operations, as well as other management for two corporate stores. Opened 4
stores in two states and contributed input regarding Operation Manuals and
Training manuals.
1/89-4/91 CHICAGO DELI, Clearwater, Florida
Manager
5/88-1/89 KENTUCKY FRIED CHICKEN, Clearwater, Florida
Manager
10/86-5/88 BIG BITE RESTAURANT, Tampa, Florida
General Manager
12/83-10/86 U.S. ARMY Fort Stewart, Georgia
E-4 Medic
STRENGTHS OVERVIEW:
ORAL COMMUNICATION
ATTENTION TO DETAIL
EXCELLENT CUSTOMER RELATIONS
STRONG ORGANIZATIONAL SKILLS
ABILITY TO BUILD UP AN EXCELLENT MANAGEMENT TEAM
ABILITY TO WORK UNDER STRESS AND MAINTAIN AN EXCELLENT ATTITUDE
EDUCATION:
ADMIRAL FARRAGUT ACADEMY,
St. Petersburg, Florida
Graduated Academics
PERSONAL DATA: Excellent health
REFERENCES: Available upon request