Customer Service Sales
Resume:
Contact Information
Dubai Marina, Mansion Tower
Skype: Dashunia19831
Whats up +971*********
@ ************@****.********:****.***********@****.**
Under Residence Visa, available in Dubai
Personal Profile
Outstanding organizational and communication skills
Ability to finish all the assigned work within the given limit and attain immediate and long term goals
Good presentation and sales skills
Exceptional multi-tasking
Great ability to work in aggressive environment and atmosphere of competition
Responsible, outgoing, vigorous, creative-thinker
Very talented and highly experienced travel agent with years of experience in different regions – Asia, Middle East and Europe.
Have developed solid experience in hosting mega events
Have excellent ability to satisfy business needs and solve conflict of interests
Olga Vasilevskaya
Desirable positions: HR department, Recruitment Consultant, admin, personal assistant, customer service agent, executive recruiter, travel agent
Objective:
Ambitious, self-motivated and customer-oriented Recruitment Consultant seeking for job opportunity in reputed company. I’m actually focused on Recruitment, customer service and travel agent. Promptly develop vital skills needed to operate as an effective employee.
Work Experience
HR Coordinator\Recruitment Consultant July 2015 till present
Best Selection DMCC, Dubai, JLT
Create job vacancy positions and placed advertisements for job positions on the Internet and newspapers, scouting.
Conduct interviews, personal interview, periodical evaluation of staff, drafting of employment contracts and completion of administrative work.
Prepare of time sheets for staff, record keeping.
Working closely with various department, in an advisory role to understand and implement policies and procedure
Liaising with a range of people involved in policy such as performance management, appraisals, development, recruitment, disciplinary procedures and absence management.
Serves as a link between management and employees by handling questions, interpreting personnel policies, benefits.
Compile and prepare various reports pertaining to personnel activities
Attraction of new clients and business development
Admin March 2015-July 2015
Career Contact, Dubai, JLT
Organize and provide documents, reports and information to department and external clients in an useful and well-organized manner.
Creat and maintain active files
Schedule travel, coordinate with travel agency to obtain the best possible trip and prepare travel expence reports accordingly
Plan meetings and conference calls and arrange and mange meetings
Oder office supplies and equiment
Maintain files and folders
Handle and screen telephone calls, routine mail and reallocate as required
Manage front office operations
Plan and organize meetings and events
Track and process annual fixed asset inventory
Hotel Representative/ Customer Service March 2003-2015
Turkey, Egypt, India, Vietnam, Thailand –
Pegas touristic
Organizing and hosting welcome meetings
Selling and organizing excursions and other activities
Answering customer’s questions and dealing with their problems
Resolving any conflicts with or between clients
Establishing and maintaining relationships with hotel management, agents and travel company
Education
Bachelor of Nursing
Belarusian Institute of nursing depending of University Hospital of Grenoble, 1999-2003
Skills
Professional & Personal:
PC User: Word, Excel, package Office, Internet, 1C Enterprise
Knowledge of English (fluent both speaking and writing), Russian(native), Ge
“Sales by Phone and technics of cold calls” by Business school “21st Century Consult”
Participation in “Business Internet” Conference
Driving License (home country)
Excellence in Customer Service training
Contact this candidate