Engineer Quality Assurance

John M. Franciose Jr.

** ******** ****., ************, ** 08844-3487

(908) 874 - 8485 ****.*********@*****.***

Summary

I am a professional specializing in Quality Assurance with customer support focus, testing and communicating the results.

●Quality Engineer experience

●System Test experience

●Customer helpdesk support (Tier2/Tier3)

Achievements

Skilled in software and technology methodologies including

●Led test team for client/server based integrated command and control system

●Traveled to inter-national sites, Tested in production environment at international customer site supporting product

●Supported on-site deployment, installation and roll-out of production software

●Performed a variety of different testing methods, including sanity, functional, regression, ad-hoc, performance, load, stability, and failure/recovery testing

●Setup environment required for certification of multiple production releases

●Generated test case and defect status reports for internal and external customers

●Tested and verified defects, re-tested to validate defects resolved and followed up with development and customer on corrective actions.

●Participated in cross-functional team supporting UAT, annual on-schedule completion of Factory Acceptance Test

●Proficient in black and white box testing

●Wrote detailed test cases and tested numerous features in Agile/Scrum SDLC environment.

●SQL query

●Defect tracking ticketing systems (TFS, Bugzilla and GLPI)

●Security Clearance held for earlier employer.

Computer Skills

●Expert-Level Experience - Microsoft, Word, PowerPoint, Adobe, Excel, SharePoint,

Employment History

System Test - Team Lead Test Engineer 2009 – 9/17/2015

4D Security Inc, South Plainfield, NJ

4D provided security systems to protect assets, facilities and infrastructure anywhere in the world from sabotage, terrorism and theft. 4D also conducts world-class risk analysis analyzing security structures from federal to critical asset levels.

●Led enhancement product design and architecture.

● Work with all areas of the company, lab management / device allocation, PM creating daily plan for test cycles in-house and for end customer.

●Hold weekly meeting to provide status, respond to issues and onsite field support.

●Site Vulnerability Surveys and Risk Assessment, supported sensors

●System Planning and Engineering Services

●System Integration, Installation and Training.

Test Engineer /Quality Test Engineer

DSPCon Inc, Bridgewater, NJ 2006-2009

●Setup and test system environments, Chamber testing for thermal, emissions, vibration, rotating machinery and shock.

●Write Production Assembly documents, Summary reports and Test Logs.

Quality Assurance Test Engineer

Computer Associates International, Inc., Princeton, NJ 1995-2006

Perform professional quality assurance duties.

Education

Accredited courses toward Bachelor of Science in Electrical Engineering Technology

Fairleigh Dickinson University, Teaneck, NJ

Associate Degree in Electronic Engineering Technology

Metropolitan Technical Institute, Fairfield, NJ

Computer Operations Certificate

The Chubb Institute, Parsippany, NJ

Professional Development

●Microsoft Visual Studio 2010 –Test Professional Certificate

●Incycle Software Certificate Test Software w/Visual Studio 2010 TP

●The Speed of Trust Management class. (Franklin Covey)

Volunteer Experience

●Junior Achievement

●School Aide (Mentoring kids)

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