Customer Service Medical

Cheryl Turner

**** ****** ***** ******, *****, SC 29650

************@*****.*** – 864-***-**** – 864-***-****

For employers seeking an administrative professional with an excellent work ethic, managing office and working with public. I am looking for a position that will allow me to grow as the company grows.

WORK EXPERIENCE

Benore Logistics – Greer, SC- December 2015 – present

Inbound/Outbound Coordinator

Duties:

Major responsibility is posting all shipments; creating orders for third party logistic company. Create pick sheet using Camelot as determined by the customer and distributes them to the warehouse personnel for picking. Order Entry-coordinates and process the movement of material in and out of warehouse upon direction of customer orders. Process ASN’s for tobacco companies, packing list, print labels, BOL, COA’s. and SDS Performs routine data input related to warehouse inbounds and outbound moves; block and releases inventory; coordinates staging and quality checking of material. Posts all shipments of raw material and finished goods. Enter all pertinent information into the proper warehouse management software systems. Enters all inbound receipts of customer product and identifies any shortages, overages, damage, and completes daily operations reports. Maintains computer files and hard document storage which is filed in a manner that facilitates easy retrieval for audit purposes; support of the ISO-9001 Quality certification. Schedule inbound TL for delivery and pick-up of material. Meet month end posting deadlines. Handle all after hours expedites; LTL and TL. Rotate reception area by welcoming and directing all visitors; handle phone system; stock supplies.

United Medical Enterprise/Augusta Staffing – Augusta, GA –Jan 2015 to September 2015

Logistics Clerk

Duties:

Scheduled TL pick-up of material and answered calls and directed to appropriate individual. Order entry-processed orders, registered post, print orders. Distribute pick tickets to warehouse for same day and next day orders. Created shipping labels prior to end of shift for materials shipped UPS next day. Maintain log books on shipments daily. Created folders for completed orders, also create check off sheets for the warehouse and ran daily reports.

Caraustar/Carotell Paperboard - Taylors, SC - October 2005 to October 2014

Scale Operator/Admin/Office Manager

Operated electronic scale weighing in loose and baled paper fiber to be recycled and converted to customer specifications and distributed to domestic and international customers.

Duties:

Welcomed and managed scale reception office and conducted safety orientation for contractors, drivers and all first-time visitors; consistent contact with carriers and dispatchers daily. Weigh in and out all TL’s using calibrated electronic scale. Upload and download daily receipts to Corporate. Processed and cut checks for loose paper loads. Prepared and ran weekly production reports; and completed end of month inventory reports. Maintain and updated near miss reports. Reconcile credit card purchases; JD Edwards. Obtained price quotes for safety supplies for building material and negotiated best prices. Kept safety cabinet with adamant inventory and allocated safety PPE; created and maintained monthly newsletter. Applied charge backs and deductions for loads that did not meet weight specifications and bale integrity. Administered random monthly drug tests and completed all other duties assigned by supervisor. Maintained phone system and managed office equipment.

CRYOVAC/SEALED AIR - Duncan, SC - January 2005 to May 2005

Accounts Payable Clerk

Review all invoices for appropriate documentation and approval prior to payment.

Duties:

Processed check runs and cutting checks. Calculated discounts and payment amounts based on terms and dating. Reconciling monthly reports and communicated daily with vendors and internal customers regarding payment. Received and entered payment information invoice and payment information into the accounting software. Microfilmed, filed, copied checks and invoices; opened and properly distributed incoming mail.

DHEC - Greenville, SC - October 1999 to January 2004

Administrative Specialist II

Provided services offered to Women, infant, and Children such as; Medicaid eligibility, WIC vouchers, Child Health Wellness checks, Dental, etc.

Duties:

Check in and Greet clients and received information for child health specialists. Screened and updated client information/profile for Child Health physical. Interviewed new clients for WIC nutritional program and renewed prior WIC clients. Verified and helped clients sign up for services provided through State approved programs. Explained voting rights to clients and registered them. Complied with and explained clients HIPAA rights. Schedule appointments and request and prepared charts for next day appointments. Created profiles for new clients through database.

Scheduled, coordinated appointments for Sickle Cell Clinic.

Augusta Regional YDC/DJJ - Augusta, GA - November 1997 to October 1999

Medical Office Assistant.

Oversaw clinic which included Dermatologist; Psychiatrist; Dentist; MD; Head Nurse; three RN’s and two MA.

Duties:

Admitted incoming and discharged juvenile offenders with medical history. Wrote all Correspondence letters, memos and minutes to be distributed inside/outside facility and charted medical records. Maintained and interviewed employees for monthly newsletters. Scheduled outside medical appointment for juveniles with major incidents or injuries; ran outside errands for medical department. Maintain phone system and radio contact with appropriate staff. Ordered and stocked supplies and housekeeping.

Sizemore Personnel (Industrial) – Augusta, GA – June 1997 to October 1997

Receptionist

Maintain an efficient and professional reception area.

Duties

Effectively & professionally answering the phones as to deal with applicants inquires for employment. Received deliveries, couriers, incoming faxes and distributing to departments. Logging information on calls received and maintaining detailed records. Assisted staffing coordinators with job orders, verifying job references and placing applicants as needed. Responsible for typing letters, reports and other documents, scanning documents and updating internal systems; maintaining job availability line and transferring phone lines at end of day. Assisted accounting with verifying time cards.

SKILLS

60 wpm

Excellent attention to detail and high accuracy levels both numerical and literate.

Excellent working knowledge of Excel, Access, Word and Outlook.

Kronos, SAP. and Henkel WMS using Camelot, AS400, JD Edwards.

Strong Customer Service

Completed Medical Terminology course.

Completed GA state mandated classes for DJJ.

United Way Coordinator.

Completion of Unit Course Program 1989.

Administered drug test

TL and LTL Carriers.

FEDX-customs for overseas.

EDUCATION

Augusta Technical College Information Office Technology January 1991-October 1993

Greenville Technical College Human Services August 2013-December 2014

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