Carol R. Pomes

*** ********** **. *

Mobile, AL *6608

Home 251-***-**** – Cell 251-***-****

ac1fa4@r.postjobfree.com

Summary of Work History

Clinical Analyst experience of 9 years supporting and maintaining hospital information systems (i.e.

Sunrise Clinical Manager) on a 24/7 on call rotation. LIS Manager for Sunquest Laboratory Information

System for 1 years. Assistant System Administrator experience of 18 years for clinical laboratory

system on a 24/7 on call rotation. Thirty years of experience as training instructor for laboratory and

EMR systems. Office Administration experience and supervision of laboratory office staff. Housewife

and fulltime student currently taking online courses for Medical Billing and Coding Specialist.

Employment History

Springhill Memorial Hospital, Mobile, Alabama (February 2012 – July 2013)

3719 Dauphin St., Mobile, AL 36608 251-***-****

LIS Coordinator

Day to day support for LIS (Laboratory Information System) operations including all maintenance and system monitoring including instrument interfaces and 3rd party instrument manager software for chemistry analyzers.

Maintain policies and procedures for the LIS system.

Maintain and monitor Atlas Outreach clinical system including inbound and outbound ADT, orders and results interfaces.

Perform system software testing and hardware upgrades including preparation for ICD-10 implementation.

Perform ADT, orders, results and billing testing for new interface to multiple physicians’ office ambulatory systems (Greenway and Allscripts).

Maintain security of users in Sunquest and Atlas Outreach system and perform quarterly HIPAA audits.

Developed and trained IT network staff on Sunquest operations including conversion of Tran save and backup from tapes to network files.

Allscripts - Mobile, Alabama (2002 – 2012)

10 Glenlake Parkway, North Suite 500, Atlanta, GA 30328 (800_334-8534

Associate Business Analyst (Title), Clinical Analyst (Role)

24/7 on call rotation and support for hospital clinical information systems including Care Manager, Sunrise Clinical Manager, STAR RIS, Sunquest LIS and associated interface issues.

Sunrise Clinical Manager (6.0) documentation configuration and support of lists and list sets, observations, observation groups, flowsheets, structured notes, pull sets, orders, results and document review categories, catalog and browse dictionaries and orders reconciliation; ED Manager, reports and requisitions, tasks, worklists, logical printer devices, transmission policies, communication processes, rights and ESS security.

Responsible for performing and maintaining clinical system testing as required for best practices and ISO Certification.

Implementation of Sunrise ambulatory to multiple physicians’ offices including on site staff support for all areas of documentation and order entry and retrieval of all patient results, documents, prescription writer and orders reconciliation.

Maintain best practices for entering client requests, problems, documentation and follow-up of work orders in the appropriate systems.

Member of HIPAA Task Force responsible for identifying all systems throughout the facility containing PHI to assure all were audited and complied with the requirements to meet Phase I for Meaningful use.

Performed monthly clinical system HIPAA audits and on demand audits as requested.

Project manager for LIS system software and hardware upgrades.

Sunrise Clinical Manager instructor for all new employees of hospital, allied health professionals and medical staff.

Responsible for development of Sunquest LIS operations procedures and training of desktop staff.

Springhill Memorial Hospital, Mobile, Alabama (1999 – 2002)

3719 Dauphin St., Mobile, AL 36608 251-***-****

Administrative Assistant

Day to day support for the Sunquest Laboratory Information System including system maintenance of backups, Tran save tapes, troubleshooting for interfaces, ADT’s, orders, reports, billing, medical necessity and laboratory liaison for physicians’ offices with hospital provided laboratory services.

Implementation and maintenance of reference laboratory interface to Quest Diagnostics Laboratory.

Responsible for orientation of new employees to general laboratory and safety policies and procedures.

Monitoring, correcting and timely submission of employee time for payroll.

Review of daily laboratory billing reports and resolution of any billing kick outs.

Assistant LIS Manager to the Laboratory Director.

Rapides Regional Medical Center, Alexandria, Louisiana (1978 – 1999)

211 4th St., Alexandria, LA 71301 318-***-****

Laboratory Office Manager/Assistant Laboratory System Administrator

Laboratory Office Manager and personal assistant to five pathologists, supervision of 5-6 office secretaries performing laboratory and pathology office duties including patient registration meeting medical necessity requirements.

Responsible for answering phones, generating and distributing laboratory results and pathology reports to the requested physicians for both outpatients and inpatients.

Attend supervisor meetings and provide minutes for approval and distribution.

Input charges, review billing reports for accuracy and resolve billing exceptions.

Asst. LIS System Administrator rotating 24/7 on call rotation supporting LIS systems (i.e. Meditech).

Education

Web Based Penn Foster College – Medical Billing and Coding 2016 – present

Alexandria, LA Louisiana State University at Alexandria 1977 – 1978

Tioga, LA Tioga High School 1977 Graduate

References

Julie Cascaden, MT (ASCP) 251-***-****

Scott Earheart, Mechanical Engineer/Aviation Pilot 251-***-****

Russell Reeves, MT (ASCP) 251-***-****

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