General Manager with Excellent Team building and coaching credentials

Marc Farber

** ********* ***, *******, ** ***** 980-***-**** ********@*****.*********:*******@*****.***

Summary

Seeking a character and results orientated company where my skills in leadership, process, and team development for sales increase, cost decrease, and company profitability will be used and business will be positively impacted

Business Development History

Club Demonstration Services – Matthews, NC 2015-Present

Event Manager / Division of Daymon Worldwide.

Managed all vendor demonstrations inside Costco in Matthews Warehouse

Responsible for over 2 million dollars in added revenue to the Warehouse

Managed a staff of over 40 people, including hiring, training and ongoing coaching

Met all goal metrics for each of 3 years and received substantial bonuses because of that success.

Papa John’s Pizza – Charlotte, NC 2012-2015

General Manager

Managed pizza restaurant with responsibilities to include, food and labor management

Hired and trained staff.

Decreased food cost by 2.25% and increased sales by 8% over previous year.

Foodie Call, Inc. Charlotte, NC 2011- 2012

General Manager

Managed Charlotte’s largest restaurant delivery and marketing company

Oversaw daily operations to include scheduling, dispatching and inventory control

Implemented systems to streamline operation, including equipment and EOS.

Applebee’s Grill and Bar Evansville, WY 2010 – 2011

General Manager

Ran day to day operations for $2.4 million dollar restaurant. Oversaw all facets of FOH and BOH.

Created systems to have food costs come into line and bring labor under control.

Oversaw staff of 65 hourly staff and 3 members of management.

Coached goal setting to help focus needs of the restaurant vs. wants.

Chili’s Bar and Grill Helena, MT 2009 - 2010

Manager

Manage shift roles for front and back of house including scheduling, training, and guest interaction

Responsible for the food cost improvement of 2.1% since joining this Chili’s franchise

Work closely with BOH staff on creating consistency in ticket times, food prep, cooking, and plate presentation.

Partner with management team to ensure that guest experience is higher and held consistently above company standards, implemented processes for FOH staff on up selling, menu knowledge, and overall guest respect

Waffle House Atlanta, GA 2006 - 2008

District Manager / Food Controls Coach

As Food Controls Coach worked with 90+ restaurant managers on how to develop employees in each facet of their job including service, auditing, and waste

Created systems and teaching tools to give existing managers greater understanding of their complete working environment, concentrating on profitability / In this FCC role food cost was lowered an average of 24% and profitability increased significantly

As District Manager ran complete operations for three 24 hour restaurants each with high marks

Oversaw a staff of 80, to include wait staff, cooks, and managers

Met the challenges of scheduling 3 shifts and implementing systems to ensure all staff and restaurant operated smoothly

Responsible for ordering weekly supplies, both food and operating

When initially as Store Manager held complete responsibility for P&L, food costs controls, staffing, training/coaching

Successfully increased sales over the last 6 months by 7:25%

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