Operations Manager
Resume:
Justyn Romano
Meriden, CT
**********@*****.***
Objective
Self- motivated personable individual seeking a position in operations management by utilizing leadership and customer service techniques in addition to applying previous management experience to promote success in an organization.
Work Experience
XPO Logistics, Operations Manager 2016 – Present
Manages Motor carriers operating in multiple locations throughout the state of Connecticut, Massachusetts, Rhode Island and New York.
Provides route planning and route monitoring daily for region deliveries.
Recruits and screens potential contract carriers following DOT and company guidelines.
Manages expenses accurately and meets budget goals regularly.
Builds and maintains relationships with customers to ensure operating improvements.
Trains contract carriers to meet and exceed the goals of the company.
CT Distributors, Driver Check In 2015 & 2012-2013
Quickly and accurately verified all returned products from over forty drivers.
Appropriately corrected errors and discrepancies to shipments as needed.
Successfully operated SAP system to complete credits against accounts.
Operated warehouse equipment properly and efficiently.
Recognized problems, addressed and problem solved them accordingly.
CT Distributors, Point of Sale Lead 2014-2015
Reconstructed the warehouse facility to help aid in a more efficient work environment.
Regularly collaborated with department heads to complete goal objectives.
Acted as a liaison for brand name company suppliers.
Facilitated and coordinated the shipping and receiving of store, marketing and bar merchandise for company suppliers.
Interacted with 80+ sales forces on a regular basis via email, phone and in-person.
Successfully ran and operated the busy and fast paced warehouse facility.
Kept inventory of supplies and products within the warehouse.
Operated company vehicles as needed within safety guidelines.
Utilized and built upon my communication skill set, specifically between multiple departments of the company.
Facilitated new hire orientation and became a mentor/preceptor to new employees.
CT Distributors, Warehouse Worker 2011-2012
Properly used SAP system to perform duties as needed.
Operated cherry pickers and forklifts within safety guidelines.
Worked within the receiving department operating machines to store goods in pushback system racking.
Picked orders and returns.
Collaborated with sales associates to produce positive customer satisfaction.
Central Transport, Freight Handler 2009-2010
Used electronic equipment to scan and sort appropriate freight.
Swiftly and efficiently loaded and unloaded trucks with the use of an electronic forklift.
Palletized incoming/outgoing freight to minimize claims.
Gained yard experience.
Lead and directed others to accomplish tasks in a fast manner.
R&L Carriers LLC, Freight Handler 2007-2011
Loaded and unloaded trucks in a fast paced work environment, while taking extra measures to ensure minimal claim percentage.
Accurately read manifests.
Properly handled hazardous materials and promptly contained spills if they occurred.
Gained routing experience, inbound and outbound experience.
Used propane forklifts and electric riding pallet jack.
Assisted customers during terminal pickups.
Took part in several administrative duties when needed such as OS&D and truck routing.
DeMartino Fixture Company, Warehouse Manager 2007
Oversaw the department.
Duties included, sending drivers out in organized and efficient routes, diffusing and solving problems as they occurred, and receiving products and inputting them into the inventory system.
Ensured and maintained a balance between showroom inventory levels and incoming products.
Managed deliveries to the warehouse on daily basis.
DeMartino Fixture Company, Warehouse Associate 2005-2007
Safely operated a forklift throughout the warehouse and yard.
Gained multi-tasking skill by simultaneously ship and receive products while pricing for the showroom.
Reconstructed basement inventory to gain an up to date stock count.
Skills
Proficient in SAP system, Microsoft Word, Excel and Powerpoint
Adaptable
Assertive
Team player
Accountable
Dependable
Troubleshooter
Sharp Witted
Certified in Warehouse Handling Equipment
References are available upon request
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