Air Force Customer Service
Resume:
Jodi L. Joice
Sunnyvale, California 94086
Experience:
129th Rescue Wing March 2016 – Present Moffett, California Production Recruiter
Planning and organizing recruiting activities.
Develop and maintain long-term contacts with representatives of civilian organizations, high schools and local reserve and active duty units of the Armed Forces, and the general public.
Maintain familiarity with events and facts concerning benefits for Air National Guard personnel.
Coordinate with responsible sections to ensure prospects are properly scheduled for all enlistment actions to include physical examinations and ASVAB tests.
Coordinate with education facilities to obtain accurate education information such as: High School Diplomas, Transcripts, Profession Military Education (PME) records, etcetera.
Coordinate formal presentations to members of the news media, educational institutions, public service organizations and other organizations upon request.
Conduct recruiting briefings for Air National Guard personnel engaged in recruiting that involves direct contact with the public and representatives of the news media, (i.e., personnel on short tours for fairs, and special presentations.)
Conduct Center of Influence (COI) events to include installation tours for members of the civilian community.
Make personal contacts with prospective enlistees to present overall opportunities the Air National Guard has to offer.
Processing and Enlisting Palace front and Palace chase from In-Service recruiters.
Follow-up will occur on all contacts regardless of the source.
Maintain locally established recruiting production standards to meet state/unit strength requirements and Air National Guard initiatives.
Be familiar with unit recruiting operations plan to include goals and objectives.
Provide Basic Military Training briefings for new enlistees.
Appointed liaison for ROTC detachment at Bowling Green State University creating a pipeline for cadets and students to the Ohio Air National Guard.
Coordinate with other government/military agencies i.e. MEPS, other branches of the Armed Forces, Veteran’s Affairs, National Guard Bureau, Air Guard recruiters, to successfully recruit and process prior and non-prior applicants. National Guard Bureau August 2014 – March 2016 Vandenberg, California In-Service Recruiter
Actively marketing and facilitating the accession of qualified prior service (PS) applicants into the ANG. Promotes the ANG to all active duty Air Force members within the area of responsibility (AOR) assigned.
Required to contact 100% of the eligible members regarding affiliation with the ANG and meet established recruiting goal requirements.
Schedules and conducts in-service recruiting briefings and provide individual counseling sessions for all interested active duty members who are eligible for re-enlistment, but elect to separate from the active duty upon completion of their current contract (PALACE FRONT) or to apply for early release (PALACE CHASE).
Assists qualified personnel who wish to enlist in the Air National Guard (ANG), and complete application and processing requirements.
Raises the awareness of the ANG program in their territory by utilizing any combination of advertising and/or presentations
(i.e. Base Bulletin, Base Marquee, First Sergeants Council, and Chief’s Group etc.). Subject to highly stressful environment and accelerated pace of performance.
Ensured maximum accessions to the ANG.
Possessed and maintains in-depth experience and a working knowledge of recruiting policies, procedures and programs. Assists with or participate in NGB-level training and marketing programs 180th Fighter Wing October 2010 – July 2014 Swanton, Ohio Production Recruiter
Planning and organizing recruiting activities.
Develop and maintain long-term contacts with representatives of civilian organizations, high schools and local reserve and active duty units of the Armed Forces, and the general public.
Maintain familiarity with events and facts concerning benefits for Air National Guard personnel.
Coordinate with responsible sections to ensure prospects are properly scheduled for all enlistment actions to include physical examinations and ASVAB tests.
Coordinate with education facilities to obtain accurate education information such as: High School Diplomas, Transcripts, Profession Military Education (PME) records, etcetera.
Coordinate formal presentations to members of the news media, educational institutions, public service organizations and other organizations upon request.
Conduct recruiting briefings for Air National Guard personnel engaged in recruiting that involves direct contact with the public and representatives of the news media, (i.e., personnel on short tours for fairs, and special presentations.)
Conduct Center of Influence (COI) events to include installation tours for members of the civilian community.
Make personal contacts with prospective enlistees to present overall opportunities the Air National Guard has to offer.
Processing and Enlisting Palace front and Palace chase from In-Service recruiters.
Follow-up will occur on all contacts regardless of the source.
Maintain locally established recruiting production standards to meet state/unit strength requirements and Air National Guard initiatives.
Be familiar with unit recruiting operations plan to include goals and objectives.
Provide Basic Military Training briefings for new enlistees.
Appointed liaison for ROTC detachment at Bowling Green State University creating a pipeline for cadets and students to the Ohio Air National Guard
Coordinate with other government/military agencies i.e. MEPS, other branches of the Armed Forces, Veteran’s Affairs, National Guard Bureau, Air Guard recruiters, to successfully recruit and process prior and non-prior applicants. 180th Fighter Wing March 2006 – October 2010 Swanton, Ohio Photographer / Public Affairs
Planed, managed and directed multimedia information and products through consultation, design, procurement, production, and/or reproduction
Coordinated and accomplished multimedia production, visual information, illustration, computer operations and telecommunication
Planed, coordinated, and documented Wing, State, and National events, exercises, and deployments
Performed digital photographic acquisition processing and printing
Selected, inspected, and tested camera and digital photographic processing systems
Determined the use of appropriate camera and complementary lens selection, filters, lighting, and accessory equipment
Selected and cropped pictures for layout and picture stories
Coordinate with pilots and aircrew on mission requirement for proper aircraft positioning
Set up and operate stabilized camera mounts and ancillary lighting system on aircraft
Process work orders in a creative matter to accelerate customer service requests
Ensure the highest quality of customer service
Photograph all mission important information in controlled, uncontrolled, and combat environments
NCOIC of shift for weapons systems video
Accessing and sending imagery to Defense Imagery Management Operations Center in Washington DC, Ohio Buckeye Guard Magazine, and Bolling Air Force Base
Assisted in the 56th Inauguration for President Barack Obama Education:
Owens Community College August 2009 – May 2014
Business Management Toledo, Ohio
The University of South Carolina Fall 2002-Summer 2003 Business Management Sumter, S.C.
International Business College August 1996 – January 1996 Administrative Assistant Fort Wayne, IN.
United States Air Force March - July 2007
Photographer Fort Meade, Md.
Awarded 3-Level & 5-Level
United States Air Force March 2010
Airman Leadership School 180th Fighter Wing Correspondence United States Air Force March 2010
Trainer Course – E6AJI3S251-000 180th Fighter Wing United States Air Force January - February 2011
Recruiting School Lackland AFB, San Antonio, TX
United States Air Force April 2013 – May 2013
Noncommissioned Officer Academy McGhee Tyson, TN
In Residence
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