Information Insurance

Tamena Hawkins

E.***st Street Cleveland****, Ohio 44105 216-***-**** *************@*******.***

Objective

To maximize my strengths in the Criminal Justice field with the goal of delivering excellence to the organization instituted to yield crime and increase rehabilitation.

Education

CURRRENT BRYANT & STRATTON COLLEGE, ASSOCIATE OF APPLIED SCIENCE IN CRIMINAL JUSTICE

Coursework in Policing, Corrections, Juvenile Justice, Criminal Law and Criminology.

Skills & Abilities

Innovative thinker

Fast-Learner

Dependable

Flexible

Organized

Professional and efficient

Experience

CLERK I KEYBANK JANUARY 2009-APRIL 2009

Designed inventory system on various documents and recorded in a clarified data system.

Reorganized spreadsheets with pertinent information for peer review and audits.

Communicated information with other departments.

MORTGAGE PROCESSOR I FIRST AMERICAN MORTGAGE AUGUST 2005-OCTOBER 2005

Organized mortgage applications for Underwriters and Loan Processors for review

Following up on any information that required correspondence and forwarding information to the correct departments

Record retention duties that included consolidation of information that would be required in the system for accurate review by Senior Underwriters.

Trust Tax Clerk II KeyBank National Association January 2000-January 2004

Logging in tax forms into an interfacing data system with Tax Analysts programs.

Communicating with local, state, city and federal agencies

Mailing tax forms to the correct agencies in a timely matter.

Documenting all tax forms before preparing for mailing deadlines

Tracking time and attendance for the department; keeping the department abreast of staff that would be out of the office for the day.

Distribution of department ingoing/outgoing mail

Ordering of supplies for the department affiliated with Iron Mountain.

Working closely with Iron Mountain (Record retention facility) to pick-up and to retrieve sensitive document that are being stored at the facility.

Processor I Progressive Auto Insurance January 2004- September 2004

Reviewing documents via internet to make adjustments on policies

Additions/deletions of policies per policies of drivers, automobiles, RUV’S, homes and boats,

Cross-checking databases regularly to ensure correct quotes for customers.

Advising customers of discounts via tenure of policy that would sometimes result in reduction of current rate.

Partnered with Senior processors in complexed policies that required itemizing policies to offer the customers the best quotes.

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