Zareh Ohanian

**** ******** **, ******* ****, CA 94062

707-***-****, ac1evm@r.postjobfree.com

CAREER PROFILE

Have been responsible for all IT needs of the organization in terms of strategy, solution architecture, products development for B2B/B2C, project delivery, Data Center Operations, security, infrastructure, and compliance. Secured expense reduction by leveraging economy of scale, new technology implementation, process re-engineering, automation, and consolidation of services. Delivered risk management strategy through systematic and iterative process improvement. Through relationship management drove increased customer satisfaction for fortune 1000 companies. Spearheaded merger and acquisition projects with complex IT transition milestones, business process management (BPM) re-engineering, and organizational change management requirements.

Expert in analyzing risk versus cost in meeting strategic needs of the organization to drive revenue. Proficient in managing IT budgets of greater than $35 Million. Skilled in solving complex business challenges while applying outstanding interpersonal communications as well as management skills.

CAREER HIGHLIGHTS

Introduced AWS and AZURE cloud services to the organization (Hybrid model) to improve scalability of the organization to meet ad-hoc capacity needs

Improved product development pipeline output via introduction of Agile methodology and addition of third party team for off-hours development (offshore)

Improved development process via SDLC framework as well as introduction of new toolsets using JIRA, GIT, Docker, Jenkins, and TeamCity to increase ‘idea’ to ‘product’ timeline by a factor of 3X

Delivered Business Analytics (GA- Google Analytics) for improved business intelligence and marketing decision making process

Improved security to safeguard the integrity, availability and confidentiality of data

Completed large infrastructure projects while expanding the services offering

Experienced at driving value when ‘change’ is necessary

Managed compliance needs such as PCI, SOX, or HIPPA

Introduced ‘Open source’ to the organization for tactical cost reduction and improved operational efficiency through use of automation via Chef & Puppet

Carried out cost reduction initiatives through contract negotiations and introduction of new services to reduce OPEX impact, improved TCO which allowed investment in new technologies

Work Experience

Freelance consultant

March 2017 to present

Offering Solution Architecture, Product Development, Infrastructure, and program management services

VP of Technology & Infrastructure

Peoplefinders.com, September 2013 to February 2017 (Sacramento, CA)

Managed company’s computing needs with focus on improving product development efficiency, supported new product releases for B2B sales, higher availability through introduction of new technologies, SAAS environment for batch processing, and improved security.

Management of over Petabytes of online data that is accessed at very high rate ($1B hits/day) with 99.999%+ uptime with parallel ETL data processing

Used higher performing HW/SW environment to increase the Dev-Ops performance by a factor of 3X

Introduced AWS and Azure Cloud services to leverage elastic capacity needs

Leveraged systematic improvements to the environment, revised support processes, and used automation to significantly improve uptime

Improved overall security of the environment via introduction of IPS/IDS, new Firewalls (Cisco), revamping of the 'Active Directory' domain structure, and protection against DOS and scrapping events through Akamai WAF and Incapsula CDN services

Introduced Big Data for data analytics via a 200+ Tb Hadoop cluster in AWS with a development copy in-house

Implemented ITIL processes for change, problem and incident management which significantly reduced Data Center’s operational challenges

Revamped core product data and front-end applications for higher conversion rate

Led the delivery of Tableau Data Warehouse (DW) and new Business Intelligence (BI) capability

Migrated the systems to colocation facility (CCI) to increase internal cloud capacity

Led product development support through introduction of Jenkins, .Net, Node.js, Mongodb, Mariadb, SQL, mySQL on MS/Linux ecosystems

Reduced CAPX/OPEX expenditure impact through vendor and contract management

Site Director Data Center Operations

Datapipe Inc, October 2011 to September 2013 (San Jose, CA)

Directed the engineering and delivery of new Elastic Cloud offering Software As A Service (SAAS) in support of various fortune 1000 clients with 100% uptime guaranteed

Directed the operation of 28,000 servers, 117K square foot facility (60% raised floor space) with 10+ Mega-watts of power with secondary site on the east- coast.

Supported 24X7 response teams for in-house fully managed services and network operations

Networking was revamped based on Cisco Nexus 7K/5K/2k hardware introduction

Implemented new SAN storage farm using Hitachi, 3PAR, and Netapps hardware, VM (RH) and MS based farm, load balancing using F5 hardware, HP as well as Sun environment, and virtualization using VMWARE and some Hyper-V. Management of ACLs for clients and migration across environments

NOC (Network Operations Center) team was re-aligned to improve service level as well as our international customer needs 24X7

Introduced new building management system (BMS) software and monitoring to improve operational visibility

Improved the bottom line revenue through cost management while reducing operational risk

Director of Product Development (mobile)

Lexa Inc, April 2011 to October 2011 (San Mateo, CA)

As a consultant for a start-up I managed the delivery of mobile product for a large telecommunication carrier. I was responsible for the requirement gathering, management of the team's output and maintenance of the relationship with the large telecommunication carrier

Developed key metrics to ensure appropriate project milestones are achieved

Supported Java/ JVM / MAF (Mobile Application Framework) and Ruby on rails based workstreams managed through Agile methodology

Data Center Operations Americas, M&A

Technologies - Applied Biosystems, May 2008 to February 2011 (Foster City, CA)

Management of large-scale merger and acquisition projects to meet organizational needs. The most recent responsibility involved a Billion $ divestiture which took one year to complete. Responsibilities included the setup of teams, budget, contracts, and management of the infrastructure, which involved the acquisition of the hardware/software licenses, configuration, and initial start-up of the environment as well as the management of data vitiation activities

Development of data vitiation algorithms and improving the efficiency of the system through iterative data processing. Additional responsibilities included office as well as data center consolidation projects, which took part in 2009 while the business was growing and acquiring additional entities

Managed compliance needs (SOX, SAS16/SAS70 and PCI DSS V3.0) for the business across all organizations

Design and build of a turn-key SaaS data center operation with sites in US and Canada (Disaster Recovery)

Support and upgrade of ERP systems ( Oracle Forms/Fusion, and SAP R/3), reporting tools (NetSuite, Peoplesoft, Cognos), middleware(Webmethods)

Data Center & Release Management

Life Technologies - Applied Biosystems, November 2004 to April 2008 (Foster City, CA)

Oversaw Americas multi-Site Data Centers operation with a $22M budget Led teams in areas such as Data Center / site consolidations, personnel relocations, distribution centers, and infrastructure improvement with as many as 25 direct reports

Developed an in-house resource management application using Java and LAMP implementations

Managed large network operations and Avaya solution implementation to replace the aging ACD/Telephony system (VOIP)

SAP 4.7 Upgrade / Data Center Manager

Life Technologies (Applied Biosystems), May 2003 to October 2004 (Foster City, CA)

Promoted to lead all infrastructure-related needs for the SAP 4.7 upgrade project with an $18 Million budget

Led extremely aggressive data refresh schedule for SAP 4.7 development phase with more than 15 Tera-Bytes of data refreshed monthly

Leveraged SIX Sigma as well as Agile methodologies to improve project throughput and reduce risk

Global Technical Support Manager

Life Technologies (Applied Biosystems), April 2000 to April 2003 (Foster City, CA)

Management of NOC, Messaging and back-up teams for the corporation

Development of new support processes and HW/SW standards for Americas

Supported LIMS and OLIGO manufacturing environments in Hayward, CA

Remedy Developer / IT liaison for Global Support

Life Technologies (Applied Biosystems), April 1998 to March 2000 (Foster City, CA)

Served as Infrastructure Liaison between organizations in U.S. and Europe as part of Y2k (Year 2000) project

Led the infrastructure needs of ‘Celera Inc.’ start-up by Applied Biosystems to map the human genome

Oracle, Unix, and Networking administration skills

Development and support of LIMS as well as Molecular 3D imaging initiatives

Network Analyst / Application and Process Development Mgr.

SSD Inc, September 1996 to April 1998 (El Segundo, CA)

Senior Remedy and Software Artistry Case Tracing Developer

Senior Network Technician at University of Toronto

University of Toronto, March 1989 to September 1996 (Toronto, Canada)

Sr. Unix Administrator

Education

Master in Management (MSM) Alumni

Notre Dame De Namur University Belmont, CA

Bachelor of Science in Computer Science and Management Alumni

Notre Dame De Namur University Belmont, CA

Certifications:

ITIL practitioner, Remedy Approved Consultant (RAC), AWS Solution Architect (in progress)

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