Customer Service Information Security

Jeremy Lee Grimes

Phone: 817-***-**** **** Indian Trail Ct.

Email: ***********@*****.*** Roanoke, TX 76262

Professional Summary

I am offering exceptional analytical, problem-solving and interpersonal skills. Seeking a position in logistics management offering challenging growth opportunities in a fast-paced professional environment.

Logistics coordinator experienced in both transportation and warehousing logistics. Extensive knowledge of customs regulations and tariff schedules. Skilled at negotiating and implementing cost saving measures without compromising quality. Adapts quickly to the changing needs of fast-paced and growing organizations.

Skills

Multi-tasker

Microsoft Office

Data entry specialist

Proactive

Strong Interpersonal Skills

Meticulous Attention to Detail

Customer Service

Excellent Communication Skills

Ability to shift gears comfortably

Works good under pressure

Deadline-driven

Organized

Follows procedures

Able to learn quickly

Supply Chain

New Customer Orders

Air Transportation

Shipment Status Information

Excellent Time Management

Hazardous Materials

Professional Experience

DB SCHENKER – Dallas, TX 7/2015-Present

Air Export Logistics Coordinator

Responsible for ensuring legal compliance and providing export administration and control within government rules and regulations, including appropriate licensing for shipments.

Review contracts for required clauses and identify omissions. Provide customer support at the desk level to all internal and external customers, vendors, suppliers, agents and government agencies to ensure coordination and logistics of shipment.

Prepare price quotations on outbound air export freight, rate and route air export traffic. Follow up with customers to resolve inquires, prepare and assemble all documents as necessary for air exports, prepare, route, and cut air bills and manifests

Hazardous Materials certified and an AOG Specialist

DEPARTMENT OF VETERANS AFFAIRS – Muskogee, OK 01/2011 – 01/2012

Information Security Officer Work Study

Created, updated, and maintained files on current and new employees

Monitored to ensure that security and operational procedures were working as designed and provided situational awareness to executive staff

Coordinated with the Director and Information Security Officers for major security violations

Direct liaison between Field Security Service and the system owners and users.

Conduct systems security evaluations and reviews

JESS DUNN CORRECTIONAL FACILITY – Taft, OK 07/2007 – 12/2011

Correctional Officer/Sergeant

Maintained order within the institution and enforced rules and regulations to ensure that inmates were orderly and obeyed rules

Inspected the facilities, checking cells and other areas of the institution for unsanitary conditions, contraband, fire hazards, and any evidence of infractions of rules

As a sergeant, reported orally and in writing on inmate conduct and on the quality and quantity of work done by inmates

DIA-TILE – Muskogee, OK 04/2006 – 07/2007

Glaze Line Operator

Ensured proper set-up, made adjustments to the line, and monitored each application for proper operation on a continual basis

Conducted quality control audits and coordinated corrective actions when audits revealed operations outside control plan specifications

Coordinated the maintenance needs for area of operations

Education

Associate of Applied Science - Computer Science 01/-2012-05/2015

Richland College Dallas, Texas

Military Experience

US ARMY – Ft. Hood, TX; Iraq 05/2002 – 10/2005

Petroleum Supply Specialist

Supervised and managed the reception and stocking of bulk and packaged POL products

Issued and dispensed bulk fuels and water from storage and distribution facilities to using units

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