Technical Support Engineer, Java Developer

RAJESWARI MANOHARAN

*** ****** ***** ** **,

Apt# K3

Marietta GA-30067 USA

PROFESSIONAL SUMMARY:

* ***** ** ********** ** Software development, Customer Support and Maintenance of Intranet Web-based applications using Core Java, J2EE and Web Service technology.

Oracle Certified Senior Java Developer.

Proficient in programming with core Java/J2EE, JAVAFX, implementation of OOPS concepts and C++. Have good working knowledge in Spring, Servlets, JSP, WebServices, SQL Programming.

Excellent understanding of relational database like MSSQL, Oracle.

Worked in Windows and UNIX environments.

Excellent analytical and communications skills.

Ability to perform debugging, performance profiling and optimization

Hard working, motivated and dedicated with proficiency to work independently and in a team environment.

CERTIFICATION:

Sun Certified Java Programmer (ver1.4) Jan 2006

Oracle Certified Java Programmer (ver1.6) Mar 2012

WORK EXPERIENCE:

Working as a TECHNICAL LEAD in HCL America Inc, Georgia USA from Sep 2015 to till date.

Worked as a LEAD ENGINEER in HCL Technologies, Chennai from Aug 2014 to June 2015

Worked as a SOFTWARE ENGINEER in Alchemy Solutions (Client Contract - HCL Technologies) Chennai from Feb 2014 to Aug 2014

Worked as an ASSOCIATE in Cognizant Technology solutions, Chennai from October 2004 to May 2008.

TECHNICAL SKILLS:

Languages Java 1.8, JAVAFX, J2EE (Servlets, JSP),C++

Databases & Tools MSSQL 2014, Oracle

Operating Systems Microsoft Windows XP/2000/NT/9x/Vista, DOS, Linux

Other Utilities Apache Tomcat 7.0, Eclipse, XML parsing and processing, HTML, Junit, Informatica LMAPI, SAP JCO, AXIS2, Cognos SDK, VMWare SDK.

Web Server Apache Tomcat 6.0

EDUCATION:

Bachelor of Engineering in Computer Science and Engineering from Madras University with 82% during the period 2000-2004

HSC under TamilNadu state board with 94% during the period 1999-2000

SSLC under CBSE with 84% during the period 1997-1998

PROJECTS WORKED:

HCL America Inc. 2015-Till Date

Project: CISCO Workload Automation Sep 2015 –Till Date

Client: CISCO

Environment : Core Java, J2EE, Informatica, MYSQL, SAP(GUI), JDE, JavaFX Client.

Vertical: ERS

Role: Technical Lead

Cisco Workload Automation (CWA), the premiere enterprise job scheduling solution. CWA automates

repetitive computer-related tasks and can be easily tailored to specific business needs. CWA exists as a scheduling layer above jobs to control when, where, and how they are run. CWA is expandable to

many users and can run many jobs throughout the network, all from a centralized master production schedule. CWA makes it easy to run jobs on a repeating schedule. Daily, weekly, monthly, or even yearly schedules can be created easily, and can be tested in advance before jobs are run on them. Jobs can even depend on the status of other jobs and files, to make sure that all resources are in place before running the jobs.

Senior developer and onsite lead on project to implement and enhance the existing TES application using Java1.8, GWT and C++.

Gained good knowledge on JAVAFX for developing java client application for desktop users.

Gained good knowledge on the TES framework

Showed strong debugging skills to timely resolve the customer issues.

Played important role in onsite SEV1 troubleshooting of highly critical issues in customer’s environment and resolved their issues in timely manner.

Fixed critical issues for customers like HP, J&J, Staples, Caterpillar, P&W, and Harper Collins and got appreciation for the same.

Significantly contributed towards bringing down long pending bugs to closure, which in turn brought the overall bug backlog to a double digit.

Proficient in using jstacks and jconsole to debug and troubleshoot performance issues in CWA application caused by threads or resource constraint.

HCL Technologies 2014-2015

Project: Tidal Enterprise Solution (TES) Feb 2014 – June 2015

Client: CISCO

Environment : Core Java, J2EE, Informatica, MYSQL, SAP(GUI), JDE.

Vertical: ERS

Role: Lead Engineer

Cisco Tidal Enterprise Scheduler (TES) simplifies enterprise-wide job scheduling and automates the way business processes are defined and executed.

Developer on project to implement and enhance the existing TES application using Java, GWT and C++.

Gained good knowledge on the TES framework

Showed strong debugging skills to timely resolve the customer issues.

Acquired knowledge on Adapter Modules (bridge) implemented in Java to interact with the third party systems like SAP, Informatica, Peoplesoft, Cognos, VMWare, Hadoop MapReduce and JDE.

Worked on implementing automation scripts in Ranorex to automate the application testing.

Cognizant Technology Solutions 2004-2008

Project: Ameriprise - Proposal Constructor May 2007 – May 2008

Client: Ameriprise Financial, Minneapolis MN

Vertical: Banking and Financial Services

Role: Senior Developer

Senior Developer on project to design and implement the proposal web service for financial Planning Advisors. The web service creates the word2007 docx documents and delivers it to the client.

Worked on UML analysis and design of important modules using Enterprise Architect tool.

Used Apache Axis2 web service engine and Apache Tomcat 4 web server to implement the proposal web service using top-down approach, wsdl to java classes.

Worked on integrating Apache Axis skeleton classes and Spring MVC framework to call spring managed beans holding the business logic. Used multiple spring application context configuration files based on the deployed environment. Used Setter based dependency injection to instantiate environment specific classes implementing the generic interface.

Implemented the business logic using Java1.4 for handing the Docx ZipStream, Dom for parsing and creating the wordml, File I/O Stream to read the snippets and xmls from the server. Used Castor technology to marshall and unmarshall the request and response xmls from other interfacing systems. Also used Castor to create new XMLs to be inserted in the docx zip file.

Implemented the logic for loading the project specific snippet jars from database once during server startup using Servlets.

Used JSP to load project specific jars into the DB2 database from JSP page.

Used My Eclipse IDE for development.

Used JUnits for unit testing the developed modules.

Worked on system performance tuning.

Worked on System Detailed Design documents for the proposal web service.

Tracked work effort using Prolite and Clarity.

Supervised two Programmer Analysts

Project: AMEX OSBN Technologies Denver. Apr 2005 – April 2007

Client: American Express Phoenix AZ

Vertical: Banking and Financial Services

Role: Lead Programmer

Worked as a lead programmer in technical support group team that maintained and enhanced a web-based Picasso system. Picasso system is the backbone of Amex. It mainly handles Amex Open Small Business Customer’s Card Application Processing & Decisioning. Picasso system caters to products such as Charge Cards, Credit Cards, Business Capital Line Application and Business Capital Loan Application.

The intranet website consisted of two tiers WebTier (presentation) and MidTier(business logic) deployed separately on two Apache Tomcat 4 server. Controller servlets were used to communicate between the tiers using request and response xmls.

The WebTier was implemented using JSP taglibs, JavaScript, HTML and JSP page validation xmls. Worked on fixing bugs and presentation enhancements using JSP taglibs for displaying the data on the web page received in the XML format from Midtier.

MidTier consisted of RequestHandlers implemented in Java1. 4 for handling the request and sending the response back to WebTier through Servlets. Created new RequestHandlers to handle new requests from WebTier.

RequestHandlers routed the request to the appropriate business classes. Business classes had logic to connect to database and execute precompiled SQL queries to retrieve and manipulate the data from database. Worked on fixing the bugs with the SQL queries and procedures used by the application on user request.

Carried out development work using Eclipse IDE.

Designed and implemented utilities in Java for monitoring the Cron jobs in a Unix environment.

Worked closely with clients and solved user issues related to application bugs and clarifications, requested in the form of issue tickets (IMR).

Tracked and resolved issues using the ManageNow tool.

Handled production calls with other technical support groups for solving and identifying the issues with the interfacing systems.

Created database programming in Sybase for web-based reporting systems used by analyst in card processing department.

Supervised and trained five programmers.

Project: CAS (Client Acquisition System for Underwriting) 2004 - March 2005

Client: MetLife

Vertical: Insurance

Role: Team Member

Achieved L0 fundamental, Cognizant internal certification in Insurance domain.

Worked closely with the team to understand the CAS MVC architecture.

Involved in developing admin modules using JSP and Java 1.4 for underwriters in the CAS framework.

Used DB2 as backend database.

Personal Details:

Name of Husband : Vijayasinivasan Sugumaran

Gender : Female Date of Birth : Feb 26, 1983

Languages known : English, Tamil, Hindi.

Marital Status : Married

Work Status : GC- EAD

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