Server

SUMMARY

SKILLS

EXPERIENCE

EDUCATION

REFERENCES

JAMIE DOERR

**** ** ***** ******, ********, OR 97230 C: 971-***-**** ***********@*****.*** Over 16 years experience in various capacities within the restaurant and customer service industry including serving, sub managing and hosting in New York City. In addition to conducting staff trainings, I have established and maintained a loyal customer base and ensured quality customer service. Experience in fast-paced, well known high volume restaurants and bars. Friendly, outgoing, and charismatic personality well suited for a fast paced, customer service oriented restaurant.

Experience with Point of Sale (POS) Terminals.

Excellent interpersonal and team skills.

Superior salesmanship skills, consistently outperforming company peers. Trained in lIquor, Wine and Food Service.

03/2015 to 03/2017 Server

Indian Road Cafe - New York City, NY

I Maintained knowledge of current menu items, garnishes, ingredients and preparation methods of sometimes daily, full menu changes. Consistently made efforts to build a loyal customer base. Learned guests flavor profiles to help direct in new food and beverage choices. In some shifts worked as Hostess, Server, Bartender and Busser independently.

05/2012 to 03/2015 Beauty Consultant

Mary Kay - New York City, New York

Addressed customer service inquiries in a timely and accurate fashion. Consistently achieved high rankings in quality assurance.

11/2010 to 11/2011 Server

Fred's - New York City, NY

Participated in various incentive programs and contests designed to support achievement of production goals. Identified prospective customers using lead generating methods.Developed tools to track and monitor personal sales opportunities, deals in progress. Consistently delivering personal and excellent customer service.

11/2005 to 03/2017 Server, Sub Manager, Hostess

Sarabeth's - New York City, NY

Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests. Politely answered phones promptly and recorded and confirmed reservations.

05/2003 to 09/2005 Customer Service Representative ACS - Portland, OR

Addressed customer service inquiries in a timely and accurate fashion. Consistently achieved high rankings in quality assurance. 2000 High School Diploma: Buisness Magnet Program

Cleveland High School - Portland, OR

2001 Portland State University - Portland, OR

2000 Southern Oregon University - Ashland, OR

REFERENCES Available Upon Request

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